Customer Service Sales
Resume:
Michelle Joseph
Email: abpi3a@r.postjobfree.com
Address: **** * ****
City: Milwaukee
State: WI
Zip: 53201
Country: USA
Phone: 414-***-****
Skill Level: Entry
Salary Range: $35,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Michelle N. Joseph
4709 N. 21st Street
Milwaukee, WI 53209
abpi3a@r.postjobfree.com
To secure a position as a valued member of your Human Resources department that leverages my achievements, skills, energy, and talent for identifying superior job candidates.
Skills:
Microsoft Word * Excel * PowerPoint * Access * Outlook *
Lotus Notes * 8300 KSPH * CPT Code/ICD-9 * Medical Billing * Customer Service * Data Entry * Detail-Oriented * Multitasking * Team Player
EXPERIENCE:
Children's Hospital & Health System
Billing Specialist 5/2008-Present
Administrative/Clerical duties
Provide customer service with patients, clinics and insurance companies
Implement an effective system to expedite follow-up and recovery of 30 day outstanding claims
Reconcile outstanding balances and incidents from returned claim forms from Medicaid, Medicare and private insurance
Known for timely and accurate responses to all requests
Most frequently requested employee by physicians and attorneys offices to locate and process claims
Verifies accuracy with DX Codes CPT Codes with clinics and insurance companies
Assure that claims are being paid on a timely basis/Maintains the clinics A/R reports
Part of the Professional Administrative Committee
Hatch Staffing Services
Customer Service /Claims Processor 7/2007-5/2008
Clerical duties
Posted patients payments to respected accounts
Processed insurance claims manually and electronically
Customer Service
Data entry and verifying patient demographics
Obtaining insurance information for clients
Acquired court documents when necessary
UnitedHealth Group
Lead Claims Examiner 6/2001-6/2007
Administrative/Clerical duties
Verified patient demographics with members and insurance companies
Processed claims for AARP recipients, Medicare, Medicaid, and Commercial insurance
CPT Codes/IDC Codes verified for processed and unprocessed claims
Bundle filing
Customer Service
Education
University of Phoenix
Psychology 8/2009-6/2012
Business Management/Human Resources 6/2012-Present
Candidate Resume - TERRY MCGOVERN
Contact Information -
Email: abpi3a@r.postjobfree.com
Address:
City: Birmingham
State: MI
Zip: 48009
Country: USA
Phone: 248-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dynamic, self motivated, results oriented, full spectrum professional, selling middle to high end residential home improvements/additions/new construction in a highly competitive business market. Successful in all phases from design to signed-off project completion. Expert in building customer satisfaction through the ability to conceptualize, sell, plan and complete small, medium, and large scale projects with a variety of clientele. Outstanding record of sales, year in and year out. Excellent verbal and written communicator with the ability to successfully manage client progress. Demonstrated achievements in: Successful Client Relationships Conceptual Designs Accurate Cost Analysis Material Allowances Timelines Written Contracts Selling the Completed Dream(s)
Educational Background:
High School Dipolma from Eastern Michigan University, Ypsilanti MI 1/2001 to 6/1974 (Business)
Job History / Details:
Summary
Dynamic, self motivated, results oriented, full spectrum professional, selling middle to high end residential home improvements/additions/new construction in a highly competitive business market. Successful in all phases from design to signed-off project completion. Expert in building customer satisfaction through the ability to conceptualize, sell, plan and complete small, medium, and large scale projects with a variety of clientele. Outstanding record of sales, year in and year out. Excellent verbal and written communicator with the ability to successfully manage client progress.
Demonstrated achievements in:
Successful Client Relationships
Conceptual Designs
Accurate Cost Analysis
Material Allowances
Timelines
Written Contracts
Selling the Completed Dream(s)
Highlights
Trained in business development
Accomplished in relationship selling
Approachable
Proven sales track record
Goal-oriented
Self-sufficient
Detail-oriented
Exceptional time management
Adept at closing sales
Contract negotiation/review/drafting
Accomplishments
Project Management:
Initiated and completed 25-35 different projects annually which resulted in $2-$3M in annual revenue consistently throughout 20 year career.
Business Growth:
Launched new marketing programs which enhanced brand recognition, retained existing clients and consistently increased new client base by 13 percentage .
Experience
January 1990 to Current
McGovern Building and Remodeling Birmingham, MI
Managing Partner
Designed, sold and built an average of 20 to 30 projects annually ranging from $15k -$100k
Increased sales from $60k in first year to $2.1M
Built bath, kitchen and exteriors showroom in 1840's centennial home office
Currently utilizing company trucks with attractive signage to provide customer service for ongoing projects
Built client satisfaction and community loyalty and referral value through design, construction excellence and warranty service.
Developed consistent marketing presence through website, digital media, direct mail, church publications, community magazines and charity fundraisers
Developed marketing brochures for sales calls
Developed sales process from 1st call to closing
Provided computerized cost analysis for client review and accurate forecasting
Developed use of contract specifications and allowances, per prints
Recruited, trained designers/estimators for cad created drawings
Developed partnerships with interior designers for co.
January 1988 to January 1990
United Press International Detroit, MI
District Sales Manager
Sold Corporate and Media information to a variety of Fortune 500 companies as well as broadcast and print media in Michigan, Ohio and Illinois...
January 1980 to January 1988
McGovern Homes Bloomfield Hills, MI
Real Estate Investments
Bought, rehabilitated various properties both residential and commercial, for rent, sale and trade.
1975 to 1980
Circle Promotions Royal Oak, MI
Leased, purchased, and promoted venues in Michigan and Ohio for the production of rock, jazz and acoustical music concerts.
Education
1974 Eastern Michigan University Ypsilanti, MI
Contact this candidate