Customer Service Administrative Assistant

Drenna Heiser

Email: ********@******.***

Address:

City: Lynden

State: WA

Zip: 98264

Country: USA

Phone: 360-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results-oriented, strong in customer service and satisfaction, and strategic sales professional with 8 years in the bookstore industry.

Educational Background:

High School Dipolma from Executive Secretarial School, Dallas City Water Dept TX 1/2001 to 6/1989 (Administrative Assistant)

High School Dipolma from Bob Jones University, Dallas City Water Dept TX 1/2001 to 11/2012

Job History / Details:

Professional Summary

Results-oriented, strong in customer service and satisfaction, and strategic sales professional with 8 years in the bookstore industry.

Core Qualifications

Client-focused

Results-oriented

Excel in communication

Retail experience

Relates to Vendors

Academic experience

Experience

November 2004 to Current

Family Christian Bookstores Lynden, WA

Sales Associate

Maintain great customer service in a store that expects high customer relationships, knowledge of bookstore products and location, special order policies, stocking and merchandising of new product, meeting with vendors, opening and closing the bookstore, balancing the deposit, training new employees, participates in frequent product knowledge training.

July 1997 to May 1999

Madison Radiologists Madison, WI

Administrative Assistant

Effectively met daily deadlines with patient data information, speed and accuracy in transcribing the physicians patient radiology readings, assisted the Office Manager in running a very busy radiology office.

Education

1989 Executive Secretarial School Dallas, TX

Certificate of Completion Administrative Assistant

1987 Bob Jones University Greenville, SC

Bachelor of Science Science Education

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