Aaron Brown
Email: ******@******************.***
Address: **** ******** **. **
City: Albuquerque
State: NM
Zip: 87120
Country: USA
Phone: 505-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Connectivity & Hardware: Cisco 3900, Cisco 2900 Cisco 1900, Cisco 800, Cisco Catalyst Series Switches, Exchange Server Blade Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Authentication, Cisco ASA 5500.
Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Redistribution, Tags, Filters, OSPF Virtual links, RIPng, RIP, RIPv2, OSPF, EIGRP, BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF, NBMA, VLAN, VTP, HSRP, STP, SVI, CEF, Etherchannel, BPDU, Portfast, GLBP, VRRP.
Peripheral Technologies: 802.11 a/b/g/n, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, AAA, IPS/IDS, TACACS+, RADIUS, SSH, VACL, PVLAN, Firewall, VPN, Tunneling, Cisco ACS, Pix, Cisco ASA 5500 Series Adaptive Security Appliance, IPSEC, DMZ, VoIP, Catalyst, CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering, SIP, MGCP, RTP, SCCP, SRTP, UCCM,UCCX.
Monitoring Tools: Wireshark, Remedy, Openview, Cacti, VMware, Solarwinds, Cisco Works.
Programming Languages: C, C++, Oracle Database, Perl, HTML, Java, Visual Basic, Shell Scripting, SQL.
Applications: Windows XP/2000/2003/7, Active Directory, Exchange 2003/2008.
Educational Background:
Certified WAN Engineering Program LAN/WAN Professional
Bachelor s of Science in Electrical Engineering New Mexico State University
Job History / Details:
Summary
An IT professional with over 7 years of professional and progressive technical experience in escalation support, maintenance, configuration, integration, implementation and troubleshooting of various technologies from medium to corporate enterprise environments along with vendor relations change management, and project management.
Technical Certifications & Skills
Cisco Certified Internetwork Professional - Written CCIE Written
Cisco Certified Design Professional CCDP
Cisco Certified Network Professional CCNP
Cisco Certified Design Associate CCDA
Certified WAN Engineer CWE
Certified WAN Professional CWP
Cisco Certified Network Associate Voice CCNA Voice
Cisco Certified Network Associate Wireless CCNA Wireless
Cisco Certified Network Associate Security CCNA Security
Certified WAN Associate CWA
Cisco Certified Network Associate CCNA
Project Management Expert PME
Vendor Relations Specialist VRS
Client Support Specialist CSS
Technical Skills Detail
Connectivity & Hardware: Cisco 3900, Cisco 2900 Cisco 1900, Cisco 800, Cisco Catalyst Series Switches, Exchange Server Blade Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Authentication, Cisco ASA 5500.
Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Redistribution, Tags, Filters, OSPF Virtual links, RIPng, RIP, RIPv2, OSPF, EIGRP, BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF, NBMA, VLAN, VTP, HSRP, STP, SVI, CEF, Etherchannel, BPDU, Portfast, GLBP, VRRP.
Peripheral Technologies: 802.11 a/b/g/n, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, AAA, IPS/IDS, TACACS+, RADIUS, SSH, VACL, PVLAN, Firewall, VPN, Tunneling, Cisco ACS, Pix, Cisco ASA 5500 Series Adaptive Security Appliance, IPSEC, DMZ, VoIP, Catalyst, CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering, SIP, MGCP, RTP, SCCP, SRTP, UCCM,UCCX.
Monitoring Tools: Wireshark, Remedy, Openview, Cacti, VMware, Solarwinds, Cisco Works.
Programming Languages: C, C++, Oracle Database, Perl, HTML, Java, Visual Basic, Shell Scripting, SQL.
Applications: Windows XP/2000/2003/7, Active Directory, Exchange 2003/2008.
Summary of Professional Experience
Baillio s LLC Escalation Support Tier III (PM) 2006-Present
Numerex Corporation On-Site Engineer (JS) 2002-2006
New Mexico State University On-Site Technician (ETA) 2001-2002
Intel Corporation On-Site Engineer (DE) 2000-2000
Education
Certified WAN Engineering Program LAN/WAN Professional
Bachelor s of Science in Electrical Engineering New Mexico State University
Professional Experience Detail
Baillio s LLC Escalation Support Tier III (PM) 2006-Present
Company Overview Baillio s LLC is a premier, locally owned company specializing in the sales of consumer electronics and appliances. Baillio s does not have a national presence, but is able to compete, on a local scale, against the bigger and more nationally known companies. Their expertise goes beyond the company with custom installation and services well after the sale. Responsibilities personally handled are as follows:
Part of a team of professionals responsible for handling clientele and escalating customers as needed to higher tiers to troubleshoot and resolve issues.
Professional responsibilities include, but are not limited to, vendor relations, following corporate policies and procedures, research and acquisition of new parts, asset inventory, client relations, and escalation support.
General technical responsibilities include, but are not limited to, PC support, installation and configuration of hardware/software as well as hardware break fixes and software resolution.
Special projects and achievements include, but are not limited to, researching and acquisition of cheaper parts through manufacturer dealer that saved the company money.
NumerEx, LLC On-Site Engineer (JS) 2002-2006
Company Overview Numerical Experiments, or NumerEx, is a micro-business located in Albuquerque, New Mexico that delivers research and development services in computational physics and engineering on contract. Responsibilities personally handled are below.
Professional responsibilities included, but are not limited to, vendor relations, asset inventory, project management, client relations, following corporate policies and procedures, scheduled as needed reports to management, documentation of data for management, and the training of professionals.
Technical responsibilities include, but are not limited to, add moves/changes, administration, support, and troubleshooting of various hardware/software.
Special projects and achievements include Directed Energy Directorate Technical Teamwork Award, designing and implementing power supply, and troubleshot a colleague s project by a quick examination of data.
New Mexico State University On-Site Technician (ETA) 2001-2002
Company Overview New Mexico State University is a major land-grant university in Las Cruces, New Mexico. It is the second largest four year university in New Mexico originally founded to teach agriculture in the late 1800s, but has since grown to become the university it is today that offers a wide range of programs. Below is a list of responsibilities personally handled:
Professional responsibilities include, but are not limited to, vendor relations, asset inventory, add moves and changes and following university policies and procedures.
Special projects and achievements include, but are not limited to, converting datasheets into PDF files to view digitally and wrote instruction manual for software package.
Intel Corporation Engineer (DE) 2000-2000
Company Overview Intel Corporation is an American multinational semiconductor chip maker. Intel is also the world s largest and highest valued semiconductor chip maker, based on their revenue. They are also the inventor of the x86 microprocessors which are found in most PCs today. Intel has a workforce of over 80,000 employees worldwide with revenue boasting over $54 billion in hardware and software sales.
Part of a team responsible for the day-to-day maintenance, administration, and support of mission-critical technologies.
Professional responsibilities include, but are not limited to, vendor relations, project management, and change management, following corporate policies and procedures, and maintaining up-to-date instruction sheets for technicians.
General technical responsibilities include, but were not limited to, day-to-day administration and support of various hardware/software, as well as troubleshooting any and all issues of devices.
Special projects and achievements included gathering data to document reasons on a device to phase it out.