Customer Service Technician

Timothy Chrzaszcz

Email: ********@*****-********.***

Address:

City: Manchester

State: NH

Zip: 03101

Country: USA

Phone: 603-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Line Service Technician with four plus years of experience in the Aviation industry. Areas of expertise include Multi-task oriented and strong leadership, eight plus years of customer service experience from interacting customers/clients from this job as well as my on-call serving job.

Educational Background:

High School Dipolma from Daniel Webster College, Nashua NH 1/2001 to 5/2008 (Air Traffic Management)

Job History / Details:

Career Overview

Line Service Technician with four plus years of experience in the Aviation industry. Areas of expertise include Multi-task oriented and strong leadership, eight plus years of customer service experience from interacting customers/clients from this job as well as my on-call serving job.

Skill Highlights

Attention to detail

Filing and data archiving

Dependable independent worker

Interpersonal skills

Follows procedures

Able to learn quickly

Written and oral communication skills

Microsoft Word, Excel, PowerPoint

Team leadership

Organizational planning

Core Accomplishments

Lead Technician:

Supervise the day-to-day operations when managers/supervisors not present.

Train new employee's on ramp operations, company policies and procedures.

Professional Experience

October 2009 to Current

Wiggins Airways Manchester, NH

Line Service Technician

Ensured the passengers needs and expectations were met throughout the flight. Assisted with the Safety Risk Management (SRM) process. As well as assisting customers in person and via telephone.

August 2003 to Current

Radisson Hotel Manchester, NH

Banquet Server (On-call)

Serve meals to guests during dinner functions with speed and efficiency.

April 2008 to October 2008

Dynacon Construction Amherst, NH

Wood Framer

Framed Commercial and Residential properties. Skilled in multiple areas of building and with different tools. Accustomed to working long hours.

Education

2008 Daniel Webster College Nashua, NH

Bachelor of Science Air Traffic Management

Coursework in Meteorology, Air Traffic Regulations and Air Navigation.

Member of Men's Soccer Club.

Member of Men's Lacrosse Club.

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