J OHN HENNESSEY

P.O. Box *** http://www.wonk.com

Lincoln, MA 01773 e-mail: abpho5@r.postjobfree.com

781-***-**** tel. 781-***-**** fax

S UMMARY : Over fifteen years experience primarily as a manager and consultant in information and

telecommunication systems, with special focus on financial services industry. Strong

management and technical skills on break through projects aligning business needs

to technologies to increase competitiveness, boost performance, and reduce costs.

Wonk New Media DIRECTOR - S t a r t u p f i r m t o d i r e c t - m a r k e t m u l t i m e d i a s o f t w a r e & s e r v i c e s

1995 - Web site development & hosting services for commercial and non-profit enterprises.

present

Boot-strapping new enterprises to direct market and publish multimedia software using World

Wide Web (WWW).

HMG, Inc. Independent Consulting

1994 - New Business Development - Strategic planning, brand development, financing, marketing,

present distribution and production for start up firm developing envi ronmentally safe cleaning products,

as well as carpet all natural carpet and upholstery cleaning services.

Financial Services - Assisted First Union National Bank in its evaluation of financial marketing

workstations and other customer Service technologies, Explored options for developing

connectivity between 'back end' production systems and client workstations.

Information Technology - Designed CIO symposium on new user interfaces for mainstream

business applications for Cambridge Technologies Partners to build client relationships.

Telecommunications - Research new distribution channels for (ISDN) networking device.

Commonwealth of Massachusetts DIRECTOR - Systems Integration Bureau

Office of Management Information Systems (OMIS)

1992 - 1993 Responsible for introducing new technology, including client/server, CASE and relational data-

bases, to a traditional data processing organization which depended largely on 1970 s

technology and practices.

Directed re-engineering and development efforts for PARIS (Personnel Admin istrative Report-

ing Information System), $2.4 million annual budget.

Managed multi-million dollar projects providing design and implementation support to a large

scale Information Technology effort to reengineer most of the Commonwealth s statewide

systems, supported by a $100 Million plus bond bill.

Created Open access to enterprise information stored in mainframe systems (e.g. through the

use of middleware) to both empower information owners and get the data out of jail for the

Commonwealth s managers.

Directed over thirty systems professionals of Office of Systems Integration in introducing new

technologies to state government by pioneering the application new techniques and tools.

Fidelity Investments PRODUCT MANAGER & STRATEGIC SYSTEMS CONSULTANT - Retail Marketing

1989 - 1991 Product Manager for the PC-based on-line brokerage system . Conceived, designed and

supervised marketing strategy and technical direction for Financial Advisors Workstation

(FAWS), targeted to high end investment advisor .

Designed, developed and managed Fidelity Investments Customer Information Server (FICIS).

Provides information from Fidelity's production information systems directly to distributed

customer applications, using client server architecture. Draws information from 20+ production

systems in three cities, and to customers through PC, fax machine and automated voice systems.

J o h n He n n e s s e y

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Arthur D. Little MANAGEMENT CONSULTANT - Information & Telecommunication Systems

1988 -1989 Managed case advising on conversion from single site database, operations, and data

processing architecture to a dual (3090) site distributed architecture for 650 branch Brazilian

bank. Achieved excellent te chnical solution to strategic banking challenges.

Designed and developed state of the art office automation system and 1,000 plus workstation

local area network for new headquarters campus facilities of major international bank in Jeddah,

Saudi Arabia. Resulted in complete office automation design, reports and analysis, blueprints,

and bidding specifications.

Worked on analysis of NY Stock Exchange capacity to deal with crash volumes without failure.

Bankers Trust VICE PRESIDENT - Credit Polic y

1987-1988 Managed development and operation of the RAROC Facility System, global portfolio

management system for all credit assets of the bank's $50 plus billion asset portfolio. RAROC

(Risk Adjusted Return On Capital) is Bankers Trust's risk evaluation methodology, similar reserve

require ment techniques later adopted by Federal Reserve and FDIC.

Coordinated development of mainframe portion of $1 million plus system which collects infor-

mation from all operational credit and MIS systems of the b ank for RAROC.

Implemented reporting and inquiry of RAROC databases on the mainframe, on workstation local

area network: using a fourth generation language, and an executive information system.

Arthur Young MANAGEMENT CONSULTANT - Information Technology

1983-1987 Design and development work on primary on-line brokerage system for major investment bank,

using ADABAS and NATURAL in an IBM mainframe environment.

Designed and supervised Systems and User Acceptance Testing process of microcomputer

based Store Manager's Business System for large chain of stores.

Coordinated operational review of technical services (e.g. CICS, MVS, IMS, etc.) for Fortune

100 MIS Department which untangled a system software environment nightmare.

New Hampshire

Office of State Planning PLANNER/MODELER - Economic Development

Major activities focused on economic research and planning for executive branch of state

1979 - 1981

government. Including: Municipal finance database and analysis programs; Computerized

models and grants tracking program; Programs for fiscal impact of tax exempt property for special

legislative committee.

Harmer Steel

Products VICE PRESIDENT - Operations

1978 - 1979 Revived family specialty steel business dealing in rail and craneway materials. Developed and

implemented marketing strategy ; bought out principal competitor; reduced large inventory;

produced first catalog, returned to healthy profitability.

J o h n He n n e s s e y

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Education:

1977 BA Economics and History

The Evergreen State College, Olympia, WA

1983 MS Computer and Information Systems

Dartmouth College, Hanover, NH

[Hybrid degree combined MS Computer Science with MBA]

Technical Background:

Extensive marketing and technical design, development, and implementation work on applications over

the World Wide Web / Internet / e -commerce.

Client / Server design, evaluation and implementation of software and hardware for distributed data

processing, local area networks, wide area networks, telecommunications, imaging, public data networks,

TCP/IP, SNA, X.25.

Experience in database design, administration and tuning using many different database management

systems (DBMS).

Information systems planning, bui lding new application development environments, software analysis,

design, development, testing, implemen tation and operation.

Consulting for systems on Financial Services for many commercial banking, investment banking,

brokerage, mutual fund, and op erations clients.

Using IBM, Unisys and Honeywell mainframes; AT&T, STRATUS, TANDEM and Hewlett Packard

minicomputers; and IBM, Apple, Compaq, Dell, and many other personal computers.

Detailed microcomputer hardware and software experience predating development of IBM PC, including

working in Arthur Young s National Office Microcomputer Technology Group from 1983 to 1984, and

involvement in Dartmouth s campus wide networking and Macintosh strategy (1981-83) and Arthur

Young s firm wide implementation of Macintosh Audit systems.

Extensive experience with PL/1, NATURAL, MS/Windows, Visual BASIC, FOCUS, PASCAL, MS-DOS,

BASIC, C, UNIX, Macintosh development and JCL; operating environments include NATURAL,

ADABAS, DB2, MVS, CICS, COMPLETE, VOS, WIN32 and NT.

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