Elinor Crews

Email: abphnt@r.postjobfree.com

Address: **** *** ***** **.

City: Plano

State: TX

Zip: 75023

Country: USA

Phone: 214-***-****

Skill Level: Management

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Elinor C. Crews,

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Elinor C. Crews

214-***-**** aa abphnt@r.postjobfree.com

SUMMARY

A results-oriented and cost-conscious information technology manager with a strong background in project management, application help desk operations, system design, programming and application development, regulatory compliance, CMMI, and budgeting.

TECHNICAL SKILLS

Microsoft Word, Excel, Project, PowerPoint, Visio, HP Quality Center, iSeries (AS/400), RPG, COBOL, CLP

EXPERIENCE

Companion Data Services (a subsidiary of Blue Cross Blue Shield South Carolina) Dallas, Texas

Application Development Manager

aa Managed team of mainframe developers.

aa Contracts:

o Medicare Part A non-base, VA and Indian Health Systems support for Trailblazer.

o Undocumented Alien Reimbursement Systems support for Novitas.

o Medicare common eligibility maintainer (CWFM) support for 2020, LLC.

o Testing support provided for Northrup Grumman

aa Participated on Steering Committee to implement CMMi Level 3, achieved in March 2012

CVS CAREMARK, Richardson, Texas

Advisor Project, 2007-2009

aa Served as project manager for regression projects and backlog.

aa Conducted Level 1 and Level 2 corrective action reviews (CAR) and identified root cause and preventive actions.

aa Provided monthly reports to executives, including analysis of CARs, types of code releases, and comparisons between planned and emergency releases.

aa Delivered weekly project status, timeline, and budget and maintained Atlas reports.

aa Participated in yearly budget planning, resource planning and leveling.

aa Collaborated with regression resources in Chicago, Scottsdale, and Dallas.

Manager, 1998-2007

aa Managed information technology staff of 23 direct reports. Delivered approximately 50,000 development hours yearly.

aa Staff consisted of Business Analysts, Developers, QA and Regression Testers.

aa Prioritized information technology projects, met business needs, and drove development work for new client implementations of over 8,000,000 members.

aa Developed new systems, enhanced existing systems, and provided production support.

aa Acted as information technology liaison for SAS70 and SOX audits. Met with auditors and provided requested documentation.

aa Implemented SDLC to ensure best practices were followed prior to CMMi compliance.

aa Managed one of four pilot projects to achieve CMMI Level 2 compliance for RxClaim platform.

aa Oversaw non-base implementation of HIPAA and Med D implementations.

aa Maintained resource leveling plans, performed weekly one-on-one sessions with direct reports, performed quarterly and yearly reviews.

Programmer Analyst, 1998-1998

aa Developed new systems, enhanced existing systems, and provided production support.

aa Acted in Business Analyst role, working with business to identify business requirements for necessary projects. Analyzed, developed, and tested projects.

JC PENNEY, Plano, Texas

Manager, 1989-1998

aa Served as programmer analyst for new projects and enhancements to custom decorating system.

aa Prioritized production support issues and help desk calls.

aa Managed build-out of client/server project in fabrication centers to capture manufacturing line times with goal of job leveling.

aa Acted in Business Analyst role, working with business to identify business requirements. Analyzed, developed, and tested requested changes.

EDUCATION

TEXAS WOMAN'S UNIVERSITY, Denton, Texas, M.B.A., 2007

SOUTHEASTERN LOUISIANA UNIVERSITY, Hammond, Louisiana, B.S., Computer Information Systems, 1989

TRAINING

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