Customer Service Manager

Amy Tharp

Email: ********@***************.***

Address:

City: West Plains

State: MO

Zip: 65775

Country: USA

Phone: 417-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Food service worker with fast food, retail and customer service experience. Trained in food safety and handling procedures. Hardworking General Manager focused on producing quality food and providing excellent customer service.

Educational Background:

High School Dipolma from El Mirage Christian School, El Mirage AZ 1/2001 to 5/1991 (General)

Job History / Details:

Summary

Food service worker with fast food, retail and customer service experience. Trained in food safety and handling

.Hardworking General Manager focused on producing quality food and providing excellent customer service.

Highlights

Cash handling

Neat, clean and professional appearance

Math and language skills

Engaging personality

Restaurant management

Excellent multi-tasker

Delivers exceptional customer service

Reliable and punctual

Accomplishments

I received a 2011 Outstanding Store Manager award for excellent customer service.

Experience

July 1998 to November 2012

McDonald's Restaurants West Plains, MO

Manager

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Assisted management with monthly inventory control and weekly stock ordering.

Carefully maintained sanitation, health and safety standards in all work areas.

Handled daily store deposits.

Processed applications, held interviews and have done orientations.

Education

1991 El Mirage Christian School El Mirage, Arizona

High School Diploma General

I have attended Regional classes for McDonald's: Basic Shift Management,Advanced Shift Management and Effective Management Practices.

I attended Hamburger University in Oakbrook,IL, for Restaurant Operations Leadership Practices Course graduating on the Dean's List.

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