Elizabeth A Arledge

Email: abphm0@r.postjobfree.com

Address:

City: Jacksonville

State: AL

Zip: 36265

Country: USA

Phone: 256-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Centennial High School, Ellicott City MD 1/2001 to 5/1987 (General)

High School Dipolma from Technical College of the Lowcountry, Ellicott City MD 1/2001 to 11/2012

High School Dipolma from Marine Corps Personnel Administration School, Ellicott City MD 1/2001 to 11/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Microsoft Office skills

Employee training and development

Business correspondence

Filing and data archiving

Dispatching

Schedule management

Meet deadline

Problem resolution

Report development

Project planning

Administrative operations

Self-starter

Travel administration

Core Accomplishments

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document.

Human Resources

Recorded and filed employee benefit, salary and annual evaluation information.

Employee Management

Liaised with HR department to establish employee benefits, training, payroll and termination procedures.

Scheduling

Facilitated processing of new employees by scheduling training, answering questions and processing paperwork.

Training

Responsible for training all new employees to ensure continued quality of customer service.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

May 2011 to November 2011

Contract Professionals, Inc. for General Dynamics Land Systems Anniston Army Depot, AL

Data Entry Clerk

Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects.

Processed daily input of combat-damage defects for Phase III of the Stryker Reset project.

Documented 50 to 200 line items per defect report for 10 Stryker variants.

Coordinated with The Defense Contract Management Agency to provide defect reports. These reports were necessary in order for final inspections to be preformed and vehicles to be made fully mission capable.

December 2004 to December 2006

Ambassador Personnel Beaufort, SC

Branch Office Manager

Oversaw daily office operations and sales for staff of 4 employees at nationally known temporary staffing agency.

Directed staff management, weekly payroll, assignment scheduling, reporting, and client relations.

Adjunct responsibilities included prospecting for and securing new business opportunities to meet corporate growth goals.

Supported the sales team in writing proposals and closing contracts.

Planned and directed staff training and performance evaluations.

Contacted customers by phone and email in response to inquiries.

Built relationships with customers and the community to establish long-term business growth.

Trained in negotiations and time management.

Identified staff vacancies and recruited, interviewed and selected applicants.

Brought in an average of 4 new accounts per week, substantially exceeding revenue quota.

Generated in excess of $17,000 in new business within first 3 months of employment resulting in a performance bonus and the award of Caribbean cruise.

November 2004 to July 2005

Freedom Communications, Inc. Havelock, NC

Administrative Assistant

Provided outstanding customer service to valued client base for local newspaper publisher.

Maintained friendly and professional customer interactions.

Processed advertising requests for local residents and businesses.

Wrote sales slips and sales contracts

Contacted customers by phone and email in response to inquiries.

Performed accounts receivable duties including invoicing, cash application, researching chargebacks, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

September 1997 to April 1999

Computer Sciences Corporation Laurel, Maryland

Administrative Assistant

Administrative Assistant to the Director of Staffing for the Human Resources Department.

Conducted new employee orientation to foster positive attitude toward organizational objectives.

Reviewed and explained all forms and benefits to new employees to guarantee full understanding of company's policies and procedures.

Managed executive calendar and coordinated weekly project team meetings. and assisted in the development of meeting agendas to increase meeting efficiency.

Prepared and drafted all outgoing correspondence in a timely manner.

Planned and organized Annual Summer Intern Luncheon, and Annual Department Head Breakfast.

Coordinated Career Fairs in an effort to assist recruiting efforts

Launched and maintained internal Data Research Library

Military Experience

to

United States Marine Corps (Active Duty), Arlington, VA

Administration Clerk

Education

Craven Community College New Bern, NC

Microsoft Office

Technical College of the Lowcountry Beaufort, SC

Business Math

Marine Corps Personnel Administration School Camp Johnson, NC

Administration

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