Jennifer Willaman
Email: abphlk@r.postjobfree.com
Address: Grant Ave
City: San Francisco
State: CA
Zip: 94108
Country: USA
Phone: 330-***-****
Skill Level: Management
Salary Range: $146,000
Willing to Relocate
Primary Skills/Experience:
Collaborative Leadership Product Management Project Managment Cross-Functional Team Leadership Sales and Marketing
Educational Background:
Masters Degree, Marketing
The University of Akron, 08/2002 - 08/2004
Akron, OH
Job History / Details:
Jennifer J. Willaman
abphlk@r.postjobfree.com
http://www.linkedin.com/in/jenniferjwillaman
CAREER SUMMARY
Accomplished Global Product/Project Manager with expertise in directing highly complex projects that build/optimize
organizational processes to maximize business results in service organizations worldwide. Skilled strategist who transforms strategic plans into workable solutions. Proven track record of structuring and implementing projects that yield measurable results, cost reductions gained from improved system / process
performance and revenue growth. Keenly focused on customer
requirements and service levels which directly contribute to
bottom line results. Core competencies:
* Collaborative Leadership
* Product / Project Management
* Marketing
* Design Business Solutions
* Sales / Sales Support
* Cross-Functional Team Leadership
* Product Launches
* Collateral Materials/Trade Shows
* National Account Management
* Problem Solving/Troubleshooting
* Superior Customer Relations and Service
* MS Office, Salesforce.com, Hahn Value-Based Selling
PROFESSIONAL EXPERIENCE
Diebold, Incorporated, North Canton, OH
2006 - 2012
A global leader providing integrated self-service delivery and security systems and services.
Manager, Marketing
2012
Provided marketing-related support to sales processes and
deliverables.
* Presented and supported solutions for domestic and
international customer events / trade shows.
* Managed customer reference program and streamlined the process.
* Participated in product launch teams to ensure synergy of
launch with corporate strategy.
* Oversaw design and production of collateral materials to ensure
brand consistency.
* Represented marketing in leadership and cross-functional
business meetings and reviews.
Business Solutions Manager / Product Manager
2009 - 2012
Served as National Accounts Representative for Product
Management.
* Coordinated processes to increase efficiency and speed to
market of new solutions. Cut back on market time by 15%.
* Presented and supported solutions for domestic and
international customer briefing programs. Achieved an 85%
Capture Rate of customer business from visits.
* Developed and implemented solution deliverables.
* Acted as a liaison for the division within cross-functional
teams.
* Assisted product management with solution development /
validation to meet important market timeframes.
* Provided contractual agreement support to assist legal counsel
with contract management process.
Executive Briefing Program Manager
2007 - 2008
Provided sales organization support for domestic and
international executive briefings.
* Created, planned and oversaw customer visits.
* Demonstrated current and futuristic offerings to customers.
* Represented Diebold`s Global Security Division at the Global
Solutions Center.
* Developed and executed customer and sales representative
surveys.
* Assisted with implementing post-launch plan for teller
automation solutions.
* Presented and prepared trade show demonstrations.
Inside Sales Representative - Service
2006 - 2007
Managed and grew service contract base revenue for northwest and
mountain regions.
* Assisted field sales representatives with alarm monitoring and
cash handling sales. Increased sales by 10%.
* Generated opportunities through channel marketing programs.
* Introduced the Field to new services.
* Built and repaired customer relationships.
WELLNESS EXPERIENCE
Raisin Rack, Canton, OH
2012 - Present
Part-time Employee
Promote products that improve consumer health; respond to
customer requests and questions.
Glenmoor Country Club, Canton, OH
2000 - Present
Fitness Instructor
Implement yoga fitness classes for children and adults and
establish goals of increased flexibility, strength, peace of
mind and quality of life.
The Yoga Place
2011 - 2012
Certified Yoga Instructor
Offered six-week workshop and taught as a guest teacher.
Dance Academy South
2003 - 2004
Certified Yoga Instructor
Provided yoga fitness classes for pre-professional classical and
modern ballet students.
EDUCATION
MBA, Major in Marketing, 2004
The University of Akron, Akron, OH
Bachelor of Arts (BA) in Business and Organizational
Communication, 2002
Minors: Business Administration and Dance
Summa Cum Laude
The University of Akron, Akron, OH
HONORS AND AWARDS
Graduate: Assistantship, Scholarship and Dean`s List
Undergraduate: Betty Jane Scholarship, Lion's Club Scholarship, Sisler McFawn Need-Based Scholarship, Paul W. Litchfield Scholarship, Dean`s List, Golden Key National Honor Society
Member and Public Relations Student Society of America Member
CERTIFICATION
Certified, 200-hour yoga instructor