Project Engineer
Resume:
Frank K. Contreras
Franklin, Wisconsin
*****@*********.***
http://www.FrankContreras.com
PROFILE SUMMARY
Talented information systems consultant experienced in designing solutions that aligns
with and supports business goals and objectives. Seasoned and experienced technology
integrator, extensive hands on experience with deployment of Intel based servers in large
data center environments. An avid technology enthusiast, keeping current with trends and
best practices. A dynamic leader possessing exceptional analytical, organizational and
interpersonal skills. Contagiously enthusiastic and effective in a team approach to ensure
goals are achieved. Insightful, with a consultative styled approach, able to understand the
customer's business needs and communicate effectively to determine goals, objectives
and success criteria. Able to maintain client trust, loyalty and confidence with high-quality
customer service.
EDUCATION AND CERTIFICATIONS
Bachelor of Science in Technical Management: Computer Information Systems
August 2010, DeVry University (Chicago)
Certified Information Systems Security Professional, CISSP
Microsoft Certified IT Professional: Enterprise Administrator, MCITP, (2008)
Microsoft Certified Systems Engineer, MCSE, MCSE+I (NT, 2000, 2003)
ITIL Foundations v3
Cisco Certified Design Associate, CCDA, Cisco Express Foundation Design Specialist
Altiris Authorized Consultant, AAC; Altiris Certified Engineer, ACE (NS 6 and NS 7)
Symantec Technical Specialist, STS
CompTIA A+, Network+ and Security+
EXPERIENCE
Core Business Technology Solutions (CoreBTS), Consultant
Title: Consulting Engineer
February 2010 Present
Provide comprehensive technology solutions to various companies
Leadership for technicians and engineers when implementing solutions
Provide training and mentoring to technology staff in:
o Operation and maintenance of systems
o Adopting and maturing Change Management and Change Control processes
Support and guidance when combining information systems in business acquisitions
Provide security best practices guidance with system implementations: Data Loss Prevention of
Intellectual Property, application and systems configuration to comply with Security Policies,
process management and improvement efforts.
Symantec/Altiris and Microsoft solutions, design implementation and training.
Midwest/Frontier/Republic Airlines
Title: Consultant
June 2010 March 2011
Systems integration and conversion in a Mergers and Acquisition scenario
Installed and administrated VMware environment; Fault tolerance, load balancing, high
availability, performance optimization, vSphere administration
Upgraded VMware hosts from ESX 3.5 to ESXi 4.1
Maintained Dell MD3000i shared storage for VMware environment
Used automation in the gathering of asset and infrastructure data to migrate infrastructure to
corporate standards
Provided VMware requirements to consolidate systems resulting in more than 50% reduction of
physical servers.
Leveraged network design experience for optimal VMware implementation.
Project Management: Using MS Project, created project plan to track activity around integration
and consolidation efforts. Translated asset and infrastructure data into project requirements.
Project was completed on schedule.
MicroTrain Technical Training Facility (Chicago, Deerfield and Lombard, IL)
Title: Instructor
September 2003 October 2010
Instructor for certification courses; Microsoft and CompTIA
GE Healthcare, Consultant
Title: Systems Integration Senior Specialist
May 2009 February 2010
International follow the sun project teams
Develop and implement automation and deployment of Windows 2003/2008 servers.
W indows 2000 to 2003 upgrades and physical to virtual (P2V) consolidation
W indows bare metal deployment automation
Subject matter expert on various Windows technology projects
W indows/Intel technical lead
Compliance documentation and procedures
Provide project status and score cards to senior management
Tech talks and training for technical staff
Arlington Computer Products, Consultant
Title: Senior Systems Engineer
September 2007 April 2009
Statement of Work creation, project scoping, requirements gathering
Provide technical expertise to a wide variety of companies; SMB to Fortune 500 companies
VMware and Windows architecture design and implementation
W eb solutions designs for high availability and high volume applications
Data Center/IT infrastructure and systems design and integration
Altiris Consultant Product architecture and infrastructure design, implementation,
instructor/trainer, IT lifecycle automation: Asset Management, Configuration Management,
Standards and license compliance, Disaster recovery solutions
Data networking generalist; Cisco solutions
Blue Cross/Blue Shield of Illinois, Midrange Integrated Systems Team
Title: Senior Technical Specialist Network Services
July 2004 September 2007
W indows security standards and best practices for Sarbanes-Oxley and HIPAA compliance
Develop and architect Windows-centric solutions
Performed server automation and administration
Engineered disaster recovery solution of production systems to warm-site facility - 100% recovery
of all Windows servers
Server hardware refresh and upgrades projects
Server capacity planning and monitoring
Fault isolation in complex distributed environments
Aon, Intel Application Hosting - Integration
Consultant
April 2004 July 2004
Project management
Daily support and operations of data center and back-end server systems
Server Imaging and disaster recovery
Participated in Sarbanes-Oxley audit
Allstate, W indows Server Solutions
Consultant
June 2003 April 2004
Systems Architect for high availability Web applications
Project management Provisioning resources for application support
Server hardware engineering and design to meet application performance requirements
Administration of Windows Server Environment (2000+ servers)
Baker & McKenzie, International Executive Offices
Title: Senior Systems Administrator
October 2001 April 2003
Manage all aspects of daily operations in the Global Data Center, consisting of 120+ servers
Project Lead providing test and delivery of development and production systems
Manage vendors on projects and purchases
Abbott Laboratories, Diagnostics Division
Consultant
February 2001 October 2001
Level III server support for Abbott Laboratories, Diagnostics Division
Perform application testing and validation of production systems to ensure compliance with FDA
regulations
Support of production environment consisting 150+ servers
United States Navy, Electronics Technician First Class
Title: Local Area Network Manager
December 1996 December 2000
Managed eight direct reports in all aspects of network and desktop support
Technical support of server systems and infrastructure
Train and manage technicians in desktop and network support
TECHNICAL SUMMARY AND ADDITIONAL EXPERIENCE
Hardware: Various Compaq (HP) Proliant, IBM Severs, Dell servers - PowerEdge; Compaq and Dell
SAN; Compaq RILO, ILO and Dell DRAC; Cisco switches, Routers
Software and Utilities: Microsoft Visio, Microsoft Project, Word, PowerPoint, Excel, Access, Outlook;
Microsoft SQL server, SQL Queries and reporting, Compaq HP Systems Insight Manager (SIM),
Symantec Endpoint Protection, Symantec Endpoint Encryption, Symantec Data Loss Prevention
(DLP), Symantec Management Platform, Symantec Workflow, Symantec ServiceDesk, IIS, VB Script,
WMI Script, Visaul Basic, PXE, DNS, DHCP, TCP/IP, IPv4, etc.
Additional Training and Experience: CISSP, Microsoft Operations Framework (MOF), ITIL v3,
Supporting Microsoft Cluster Server; Windows Trouble shooting, Internetworking with Microsoft
TCP/IP, Project Management, Military Leadership, Franklin Covey Seven Habits of Highly Effective
People, team building and management, Instructor/Public speaking and curriculum development
Familiar with/Understanding of: Formal Project Management, Software Development Lifecycles
(SDLC), Governance impacts on business (Sarbanes-Oxley, HIPAA, PCI, FDA), Military and high
security cultures, Total Quality Management/Process improvement
Contact this candidate