Sonya G. Fendorf

***** *. **** ******, *******, KS 66203

Phone: 913-***-**** E Mail: abph8h@r.postjobfree.com

JOB QUALIFICATIONS

Professional administrative office experience

Strong presentation, writing, and organizational skills

Web site and graphic design development

Proficient in upkeep of office records, multitasking, and prioritizing

Ability to take directions and work independently

Positive attitude, dependable, and self motivated

Excellent attention to detail, proofreading, and customer service skills

SOFTWARE SKILLS

Microsoft Office: Word, Excel, PowerPoint, Outlook, and Visio

Adobe: Acrobat Pro, Dreamweaver, Photoshop, Fireworks, Illustration

Other: Lotus Notes, FrontPage, WordPerfect

WORK EXPERIENCE

Kansas State School for the Blind, 1100 State Ave, Kansas City, KS 66102 913-***-****

Executive Secretary, Superintendent s Office (June 1, 2011 to July 20, 2012)

Coordinated the administrative activities and events of the superintendent s office. Handled

multiple outreach programs of detailed and complex nature, interpreting and applying

regulations and policies, recommending and approving expenditures, and fully managing agency

grants, with limited oversight or supervision. Updated content and web multimedia for several

websites related to www.kssb.net.

City of Shawnee, 11110 Johnson Dr, Shawnee, KS 66203 913-***-****

Administrative Assistant, City Clerk Department (April 30, 1996 to July 31, 2010)

Prepared agendas and minutes for City Council meetings. Maintained project tracking logs.

Coordinated many City events and meetings for the purpose of public relations and the

community. Researched information for correspondence for presentations to the public, other

cities, and the State of Kansas. Responsible for maintaining administrative records such as

ordinances, resolutions, litigation files, and contracts. Assisted in the City s election process and

open record requests. Handled phone and e mail requests, made travel arrangements, ordered

office supplies, and prepared correspondence.

Web Specialist, Information Technology Department

Interacted with all levels of employees by assisting and making recommendations for the content

development and web maintenance of all City web sites. Applied web usability studies, report

statistics, and created information architecture. Provided computer user training and support for

staff. Researched ideas for designs, web enhancements, testing and report analysis. Experience

with content management systems, graphic design, and social networking software. Knowledge

and skill working with HTML and CSS code. Implemented web design parameters, style guides,

and visual standards to ensure a consistent web presence for www.cityofshawnee.org

and www.shawneetown.org.

Sonya G. Fendorf

10311 W. 56th Street, Shawnee, KS 66203 913-***-****

E-Mail: abph8h@r.postjobfree.com

La Petite Corporate Office, Overland Park, KS

Administrative Assistant to the Executive Vice President (October 1994 to April 1996)

Designed, researched, and created administration reports and presentations for Board of

Directors. Ordered credit cards and keys for all employees. Processed and maintained corporate

insurance, travel, budget materials, and credit card bills. Initiated monthly rent changes for

leased buildings. Performed administrative duties for the Purchasing, Fleet, Real Estate and

Property improvement departments. Responsible for communicating all facility maintenance

concerns.

Pyramid Life Insurance, Mission, KS

Executive Secretary and Sales Representative (January 1993 to October 1994)

Reported to the Senior Vice President of Marketing and supported insurance broker field

management by receiving inquiries regarding procedures, benefits, rates, insurance product

availability by state. Created and prepared proposals, overhead presentations and written

correspondence for the field offices. Developed and maintained tracking systems to monitor

sales progress in the field. Responsible for filing reading materials in company library.

Blue Cross and Blue Shield, Kansas City, MO (August 1988 to January 1993)

Life Specialist / Marketing Secretary

Entered census data and prepared life insurance proposals. Processed new groups, renewals,

and life and short term disability claims. Created insurance certificates, policies, and sales

reports. Planned and organized insurance broker events including seminars, monthly meetings,

and golf tournaments.

EDUCATION AND TRAINING

Johnson County Community College, Overland Park, KS

Associates of Applied Science Computer Information Systems

Interactive Media (52 credit hours)

Web Certification, May 2009

Mid America Regional Council Government Training Institute, Kansas City, MO

Customer Service Certification, 2008

MEMBERSHIPS AND COMMUNITY ACTIVITIES

Membership: Kansas City Metro Area Government Webmasters (http://www.kcmagweb.org)

Community Volunteer: Old Shawnee Days, Historical Hauntings, Irish American Club, St. Patrick s Day

Parade, and Downtown Partnership.

2012 2 P a g e

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