Jeff Burk
Email: abph8b@r.postjobfree.com
Address: ***** ***** **** **
City: Ashburn
State: VA
Zip: 20147
Country: USA
Phone: 703-***-****
Skill Level: Management
Salary Range: $71,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Date
Company Name
Address
City
To Whom It May Concern:
In todays highly competitive and fast paced market, organizations need strong and aggressive sales leadership to meet ever changing business development goals. As an accomplished service writer/salesman with strong sales and workflow management skills, I believe the path to revenue-goal attainment begins with providing exemplary customer care. I thrive in a challenging, fast pace environment where my performance directly impacts the bottom line. I am certain I can contribute a high standard of performance to your team and invite you to consider my qualifications and accomplishments: automobile repair technician for 19+ years; tire and auto retail store manager for 5+years; and Service manager/writer for 8+years.
I am seeking a position where I can continue to demonstrate strong sales and performance standards.
My resume is enclosed for your review and consideration. I would welcome the opportunity to speak with you regarding employment opportunities you may have available.
Sincerely,
Jeffrey W. Burk
abph8b@r.postjobfree.com
Jeff W. Burk
20785 Adams Mill Road
Ashburn, Virginia 20147
Phone: 703-***-**** (cell)
E-mail: abph8b@r.postjobfree.com
Job Objective:
Position as an Automotive Service Writer/Manager to include professional growth opportunities.
Education:
DeAnza College; Cupertino, California; GPA 3.5
Automotive repair bumper to bumper, 1977-1979
Spartan School of Aeronautics; Tulsa, OK; GPA 3.7
Airframe and power plant certified mechanic, 1979-1981
Related Experience:
Assistant Service Manager, Fairfax Volvo (June 2012 - Nov. 2012)
Exercised expertise in automotive sales and diagnostics for automotive repairs
Administered labor with company technicians
Provided customer service and open communication with clients
Progressively increased service sales
Assistant Service Manager, Ourisman Chantilly Toyota, VA (July 2006 - Dec. 2011)
Advised accurate estimates and sold various automotive parts and services
Led work team of 4-5 automotive technicians
Managed assignments and work flow for quality workmanship
Frequently No. 1 or No. 2 in top sales (of 7 teams)
Store Manager, Firestone Tire, Sterling, VA (Nov. 2000 - July 2006)
Sold tires, auto parts and repair services
Managed operations, payroll, schedules and employment including store staffing
Supervised and directed inventory
Guided the store to an increase in sales every year
Merchants Tire, Manassas, VA (1988 - Nov. 2000)
Mechanic for 9 years
ASE Master Technician
Conducted automotive inspection, diagnostics, and repairs
VA state and emissions inspector certified
Service Manager for 3 years (1997-2000)
Explained and sold repair and service work to customers
Regulated communication and responsibilities throughout the shop
Auto Mechanic, Churner Lincoln Mercury, Tysons Corner, VA (1984-1988)
Auto Mechanic, Ashwell Oldsmobile, Herndon, VA (1981-1984)
Certifications and Specified Education:
Northern Virginia Community College; Annandale, VA
Business Management; Human Resource Management; Keyboarding, 2006
Toyota Training Center
Multiple sales courses; Management training; People skills training; and Reynolds and Reynolds Software Training (2006 - 2011)
Firestone Training Centers; Baltimore, MD and Allentown, PA
Multiple sales and management training courses (2000-2006)
Merchants Tire Training Center; Manassas, VA
Multiple auto repair classes (1988-2000)
Ford Training Center; Marrifield, VA
Multiple auto repair courses (1984-1987)
GM Training Center; Fairfax, VA
Multiple auto repair courses (1981-1984)
Special Skills:
Strong knowledge of automotive systems, diagnostics and repair
Keen leadership and oral communication skills
Work flow management skills
References available upon request