PETER ANTHONY NUWAYSER

**** ******* ****, **********, ** 223**-****-***/981-1518 cell

PROFESSIONAL PROFILE

Award-winning Information Technology Professional with ten years of technical leadership and executive support experience. Thrive in chaos, high bandwidth, expert firefighter/troubleshooter. Adaptable to shifting solo, team and management roles. Quick study to new technologies. Proficient presenter of technical topics to a wide variety of audiences, from trade show attendees to Federal judges. Open Source advocate.

ARCHITECT

Design, implement, install, train and support anti-spam solution for Federal Trade Commission (FTC).

Result: over 70 spam cases brought by the FTC

Database containing over 185,000,000 messages

Process over 400,000 messages a day

Available to Federal and state law enforcement

Use Open Source software

Linux, Apache, Sendmail, Postfix, Perl, bash, Samba, MHonArc, grepmail, mboxgrep, formail, procmail

Received Director's Award, 2001

CONSULTANT

Go-to person for Linux and Open Source at the Federal Trade Commission

Provided demonstrations of KNOPPIX, KDE and OpenOffice.org to Commissioner Orson Swindle.

Briefed Commissioner Pamela Jones Harbour on Linux, Open Source and P2P technologies.

Contributed expertise on electronic mail and Internet technologies to the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM), as part of the FTC CAN-SPAM Rulemaking Team.

Received Janet D. Steiger Team Award, 2004

PRESENTATIONS

Designed and delivered hands-on demonstration of web proxy vulnerabilities at FOSE

2004Homeland Security Center (Washington Convention Center, Washington, DC)

Extension of FTC outreach mission to educate businesses on spam reduction and prevention

Audience: Government CxO, security professionals and I.T. managers

Used Open Source Software

Invited to FOSE 2005 Homeland Security Center Advisory Board by PostNewsweek

Wrote and presented technical testimony in Federal District Court regarding usage of electronic mail as alternative service of process. Result: process was found to have been served; preliminary injunction granted.

Provided methods to prove criminal knowledge to the U.S. Department of Justice and the U.S. Postal Inspection Service in the nation's first prosecution under the Truth In Domain Names Act. Result: defendant arrested.

MANAGEMENT

Led a team of eight I.T. support professionals at Harvard Business School. Handled irate customers and other escalations. Supervised personnel transitions during close of contract.

Mentored a Level-1 computer support specialist to Level-II over a period of 13 weeks. Coached in technical, troubleshooting, customer service, goal-setting and self-leadership. Employee earned title and pay promotion at end of cycle.

SUMMARY OF SKILLS

Operating Systems: Linux (x86, PPC), Mac OS X, Windows 2000/XP/NT/9x

Linux versions: Novell/SUSE (including SLES 9, SUSE 9.x and NLD), Red Hat, debian, Yellow Dog, Gentoo

Hardware: HP/Compaq, Dell, IBM and Network Appliance servers. Various workstations and laptops. Over 20 years of PC hardware experience.

Internetworking: Sendmail/Postfix, DNS, DHCP, VPN, SSH, PGP, SMTP, IMAP, SSL, POP, SMB/CIFS, NFS.

Leadership: On-site contract management; peer training and mentoring; volunteer event production.

Customer service:

C-level support, irate customers, contract transition/change management.

C.V.

United States Federal Trade Commission

9/2000

presentInformation Technology Specialist

(SYSADMIN, CUSTSPPT)

Internet Lab, Division of Planning and Information,

Bureau of Consumer Protection, Washington, DC

Labat

-Anderson, Incorporated

8/1999

8/2000

Senior Computer Support Specialist

Assigned to FTC Consumer Response Center, Washington, DC

Harvard University

6/1998

7/1999

Computer Support Specialist III

Technology Support Services, Harvard Business School, Boston, MA

Corporate Software and Technology

2/1998

5/1998

Consulting Engineer

/ On-site Team Manager

Assigned to Harvard Business School Faculty/Staff Helpdesk, Boston, MA

6/1996

1/1998

Associate Consulting Engineer

Assigned to Harvard Business School Faculty/Staff Helpdesk, Boston, MA

MacTemps, Incorporated

12/1995

5/1996

Computer Support Specialist

Assigned to Harvard Business School Faculty/Staff Helpdesk, Boston, MA

12/1994

5/1995

Computer Support Specialist

Assigned to Boston Beer Company, Boston, MA

EDUCATION, TRAINING AND CERTIFICATIONS

Bachelor of Arts,

Economics, University of Rochester, Rochester, NY, 1990

Certified in Management Studies by Simon School of Business Administration, Rochester, NY

Linux Professional Institute, Member LPI000027512 (passed exams LPI 101 and 201)

Microsoft Certified in Windows NT Server 4.0, MCP 2022790

Formal training includes Novell/SUSE Linux Enterprise Server 9; Red Hat Linux Networking and Security; Network Appliance Filer Administration

; Microsoft SQL Server 7.0; and Convera RetrievalWare 7.0

References available upon request

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