Customer Service Sales

Jeff Quinn

Email: abph0b@r.postjobfree.com

Address: *** **** ******* ** *** B

City: Murfreesboro

State: TN

Zip: 37130

Country: USA

Phone: 615-***-****

Skill Level: Experienced

Salary Range: $31,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jeffrey D Quinn

430 East College Street, Apt B Murfreesboro, Tennessee 37130

Home: 615-***-****/ Cell: 615-***-****

Email abph0b@r.postjobfree.com

Career Overview

Customer Service Representative - Client Relations - Data Entry- Results

Driven- A Customer Services Representative with proven ability to establish

rapport with clients. Highly enthusiastic customer service representative

with 27 years client interface experience. Motivated customer service

representative with over three years retail experience in a fast-paced

environment.

A Customer-Focused Retail Sales Associate with a solid understanding of the

dynamics of the retail apparel and shoe industry.

I am a reliable Customer Service Representative with proven record of

accomplishment in demanding sales and account management environments.

I am the owner and Sole Proprietor of Quanitative Endevors, a small

individual real estate investment firm.

Core Strengths

Floor set design and visual displays

Training development

Creative problem solver

Cash management

Listening skills

Store maintenance

Excellent communication skills

Local/state health laws

MS Windows proficient

Inventory control

Problem solver

Shipping and receiving

Fast learner

Top sales performer

Courteous demeanor

Customer service

Strong client relations

Invoice processing

Energetic work attitude

Credit card processing

Multi-line phone usage

Adaptability

Accomplishments

Customer Relations

Earned highest marks for customer satisfaction, company-wide.

Inside Sales

Met and exceeded quotas generating 65+ calls per day on leads for

software maintenance renewals.

Served as communication link between engineering consultants, MIS

management and staff.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss

of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer

flow.

Work Experience

Cashier / Maintance

August 2002 to Current

Mapco Express Inc. / Deleck Inc.

Murfreesboro, Tennessee

I balance the cash register nightly. Stock the cooler, shelves, and

constantly clean everything. I provide excellent Customer Service to all

customers.

Lead City Driver

October 2002 to August 2008

American Tire Distributors

Nashville, Tennessee

I was a delivery truck driver with established local route for national

automotive supply distributor whose products included tires, wheels and

automotive parts. Responsibilities: Total maintenance/care of assigned

truck Completion of daily driver's log that reflected time/mileage/delivery

sites Company trained for use and safety operation of Fork Lift/Order

Picker machines Daily prioritized/complied invoiced product delivery orders

Utilized Fork Lift/Order Picker machinery to load invoiced product orders

safely onto assigned delivery truck Daily tracked customer invoiced order

payments after delivery Trained other delivery truck drivers in route

delivery, safety, duties and efficiency Ensured and developed good customer

relationships Attended and completed all safety and other programs offered

by the company Received monthly monetary reward for on the job safety

Taxpayer Contact Representative

January 2001 to June 2002

Internal Revenue Service

Nashville, Tennessee

I provided analytical resolutions to taxpayers regarding their previously

filed federal income tax returns. Working under specific IRS guidelines, I

determined allowable corrections and/or other problematic areas of

individual federal tax returns and effectively resolved those issues, both

manually and electronically. Provided general informational assistance to

taxpayer inquires by telephone. I provided technical support to other

representatives.

Consumer Products Sales Representative

July 2001 to December 2001

Dell Computer Company

Nashville, Tennessee

Provided advisory and informational service to potential customers

regarding which products were needed for personalized home computers. I

personally achieved sales of $250,000 in overall sales within the first

three months of employment. I maintained a high rate of sales closure

during employment. This job was a contract job obtained by ManPower.

Sales representative

May 2000 to June 2001

Barry Men

s Wear Manufacturing

Nashville, Tennessee

Originally hired to assist in store reorganization. Increased sales during

employment.

Performed light Maintance as part of duties. Designed displays for suits

and tuxedoes. Nightly balanced the cash register receipts and monies for

bank deposit.

Inside sales

April1999 to May 2000

Thomas Kinkade Signature Gallery

Franklin, Tennessee

Thomas Kinkade Signature Gallery Goodletsville, Tennessee Lead

Salesman/Inside Sales: Assisted customers in the selection of artwork and

figurines to fit their individual needs, whether private residence or

commercial building. I aided in the display of artwork and lighting in the

store. I was responsible for light maintenance and plumbing at the store.

Additionally, designed and built additional storage area within the work

place. I was responsible for monthly inventory of artwork in stock,

shipping of artwork, and receiving of paintings and figurines. I was

involved in the grand opening of the new Thomas Kinkade Signature Gallery

in Goodletsville, Tennessee.

Line Cook/Prep Chef

September 1998 to April 1999

Olive Garden Restaurant

Antioch, Tennessee

Mainly responsible for the evening meal preparations that included, but was

not limited to, the entire daily offered menu.

Medical File Clerk

July 1996 to August 1998

Alvin C. York Veteran's Administration Medical

Murfreesboro, Tennessee

I worked mainly in the Medical Records department of the Medical Center.

Duties included sorting of files, collating records, retrieving past

medical records and files when requested or as needed by various

departments. Additionally, filing reports as needed. I was also responsible

for securing medical records from other Veteran's Administration hospitals

whenever requested by physicians.

Educational Background

Middle Tennessee State University 1997

Murfreesboro, Tennessee, United States of America

Education

Bachelor of Science Degree

Grades 4-6 Minor in Art

TechSkills School of Information Technology

Nashville, Tennessee, United States of America

Network Engineering

Network Plus, Certified, 2004

Basics of setting up troubleshooting networks.

Contact this candidate