Customer Service High School

Linda Girtman

Email: ********@******.***

Address:

City: Benton

State: IL

Zip: 62812

Country: USA

Phone: 618-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic, reliable, high-performing professional with the ability to work with any client base and deliver results. My 34 years of secretarial experience makes me qualified to handle any office situation.

Educational Background:

High School Dipolma from Benton Consolidated High School, Benton IL 1/2001 to 5/1978 (General Studies)

Job History / Details:

Career Overview

Energetic, reliable, high-performing professional with the ability to work with any client base and deliver results. My 34 years of secretarial experience makes me qualified to handle any office situation.

Skill Highlights

Schedule management

Attention to detail

Project planning

Physician billing

QuickBooks

Insurance processing

Filing and data archiving

HIPAA compliance

Online claim submission

Core Accomplishments

Operations

Collaborated with management and employees to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including computer input, typing, filing, telephone communication, billing, ordering and organizing and accounting .

Professional Experience

November 2009 to Current

Wal-Mart Vision Center Benton, IL

Optician

Manage medical supply inventory, insurance records, patient charts and company files using online tracking system.Perform regular telephone contact with providers to discuss status of billing and reimbursement process to ensure account resolution.Review and explain insurance plans to patients to guarantee full understanding of payment policies and procedures.Post patient test results in online database for physician and patient retrieval.Manage incoming and outgoing calls for busy medical office.Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Locate, check in and pull medical records for appointments and incomplete patient charts.

January 1994 to November 2009

Marshall's Body Shop Benton, IL

Office Manager

Provided efficient customer service to clients.Verified and created claim numbers by communicating with various insurance companies.Managed incoming and outgoing calls for busy office.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.Prepared and drafted all outgoing correspondence in a timely manner.Oversaw inventory and office supply purchases.

July 1982 to January 1994

Franklin County Treasurer Benton, IL

Clerk/Tax Collector

Collected tax money from customers and in the mail. Performed data entry, telephone communication, filing, spreadsheets, payroll and all office duties.

Education

1978 Benton Consolidated High School Benton, IL

General Studies

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