Shamequia Carlisle

Email: abpgsm@r.postjobfree.com

Address:

City: Duncanville

State: TX

Zip: 75116

Country: USA

Phone: 469-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excellent communicator with 6 years experience working in a demanding call center environment as a Customer Service Representative. Results-driven Customer Services Representative with proven ability to establish rapport with client. Energetic, outgoing, Flexible and driven to reach company goals.

Educational Background:

High School Dipolma from Skyline High School, Dallas TX 1/2001 to 5/2002 (Business Marketing)

High School Dipolma from DFW Business Training Center, Dallas TX 1/2001 to 11/2012

High School Dipolma from Cedar Valley College, Dallas TX 1/2001 to 11/2012

High School Dipolma from Eastfield College, Dallas TX 1/2001 to 11/2012

Job History / Details:

Career Focus

Excellent communicator with 6 years experience working in a demanding call center environment as a Customer Service Representative. Results-driven Customer Services Representative with proven ability to establish rapport with client. Energetic, outgoing, Flexible and driven to reach company goals.

Areas of Expertise

Creative problem solver

Excellent communication skills

Active listening skills

Energetic work attitude

Quick learner

Customer service expert

Courteous demeanor

Adaptability

Employment Summary

January 2006 to September 2011

AT&T Mobility Farmers Branch, Texas

RM Collections

September 2003 to February 2005

CVS Pharmacy Cedar Hill, Texas

Digital Technician Specialist

February 2001 to September 2002

Eckerd Drug Store Dallas, Texas

Photo Tech.

April 2002 to August 2002

Full Color Inc Dallas, Texas

Sorter

January 2000 to October 2000

Ross Dress for less Garland, Texas

Sales Associate

Education and Training

May 2002 Skyline High School Dallas, TX

High School Diploma

September 2005 DFW Business Training Center Dallas, TX

Sales Business Marketing

May 2005 Cedar Valley College Lancaster, TX

Criminal Justice/ Photography

Coursework in Criminal Justice and Photography

May 2011 Eastfield College Mesquite, TX

Certificate Electronic Telecommunications

Certificate of Electronic Telecommunications Technical

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