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Quality Assurance Project Manager

Location:
Petaluma, CA
Posted:
November 01, 2012

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Resume:

Tamar Bland

Email: abpgqn@r.postjobfree.com

Address: *** * ******

City: Petaluma

State: CA

Zip: 94952

Country: USA

Phone: 707-***-****

Skill Level: Management

Salary Range: $90,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Tamar Bland

515 F Street

Petaluma, California 94952

707-***-**** abpgqn@r.postjobfree.com

Summary:

Results oriented professional, with strong systems development and project management experience.

Track Record of Success In:

* Developing capacities, and negotiating change within organizations.

* Delivering complex projects on time, with high standard of quality.

* Team Building and Organizational Facilitation.

* Systems/Requirements analysis. Strong analytical skills and technical leadership.

* Large corporations, as well as small, fast-paced startups.

PROFESSIONAL EXPERIENCE:

>> Director, Product Engineering Group, MarketLive

(February 2011 - May 2012)

Evangelized best practices in cross-team initiatives, leading to reduced internal costs, and increased customer satisfaction. Contributed to architectural vision of MarketLive platform. Collaborated with Lead Architect in creation of data-services API requirements. Created technical requirements and process flows supporting core platform initiatives. Collaborated with Product Management in developing mobile and social media solutions. Developed and delivered training to internal cross-functional teams. Instrumental in implementing offshore staffing model of engineers across several countries and partners. Responsible for providing technical feasibility and phasing definitions to Product Management and other internal stakeholders. Drove transition to formal Agile development methodology within Engineering group, and relevant stakeholders.

>> Technical Manager, Product Engineering Group, MarketLive

Petaluma, CA

(April 2005 - January 2011)

Core member of Product Engineering Group, responsible for SDLC definition, and advocate of development and quality assurance best practices for the MarketLive ecommerce platform. Responsible for building the QA organization, successful in developing automation practice, and lead designer of Continuous Integration methodologies. Responsible for comprehensive project plans, and release deliverables. Responsible for hiring, training and supervising Quality Assurance Engineer team across multiple projects. Responsible for direct management and supervision of offshore teams.

>> QA Project Manager / Senior Quality Assurance Analyst, Williams-Sonoma, Inc.

San Francisco, CA

(April 2002 - March 2005)

Team lead for all QA activities in support of the eCommerce channel of WSI brand portfolio (Pottery Barn, potterybarnkids, Pottery Barn Teen, West Elm, Williams-Sonoma and Hold Everything).

Proven ability to develop adaptive and flexible QA strategies. Maintained primary relationships with internal business clients and development partners. Demonstrated facility for assessing and communicating challenging business priorities. Developed key tools, techniques and processes to promote QA best practices, ensuring superior levels of quality. Responsible for hiring, training and supervising of eCommerce QA team across multiple projects. Instrumental in implementing Offshore staffing model, effectively increasing work capacity, and reducing costs. Responsible for development of all project resource plans and budgets. Architected QA strategy for eCommerce re-platform initiative. Contributed to ongoing refinement of QA methodologies and operational processes.

>> Independent Consultant, Petaluma, CA

(May 2001 - March 2002)

Charles Schwab / U.S. Trust Corp., San Francisco, CA

(November 2001 - January 2002)

Joined technical and business development team for implementation of internal national policies and procedures site. Created complete set of functional test cases, and regression test scripts. Contributed to the information architecture strategy. Participated in the design and UI phases of development. Developed and managed issue tracking tool. Executed unit, integration, functionality, regression and usability tests. Collaborated with technical and business leads to ensure quality on time launch of site.

Williams-Sonoma, Inc., San Francisco, CA

(June, August - October 2001)

Performed key Quality Assurance roles for both fulfillment operations and ecommerce projects. Provided project analysis and test case documentation. Conducted extensive cross browser/platform GUI, functional and regression tests for multiple projects.

Cutting Edge Strategies, Inc., San Francisco, CA

(May 2001)

Provided QA documentation for web-based B2B chip prototyping workflow application. Authored comprehensive use cases for the various processes and end user roles. Performed exploratory and ad hoc functional testing.

>>Business Analyst, WineShopper.com / wine.com, San Francisco, CA

(March 2001 - April 2001)

Developed project plans and tools to support initiatives for the post-merger fulfillment model. Participated in key Requirement Document review meetings. Interviewed subject matter experts in preparation for revisions to standard operating procedures. Collaborated with marketing and technical leads for successful implementation of business goals.

>>Senior Quality Assurance Lead, WineShopper.com / wine.com, San Francisco, CA

(October 2000 - February 2001)

Managed End-To-End testing cycle for storefront and fulfillment operations. Refined testing strategy and procedures for End-To-End testing cycle. Provided cross-functional support between key program stakeholders. Developed strategic automation test plan. Provided integral leadership to diverse QA team. Conducted unit, integration and functionality testing of both front and back office applications. Collaborated with the Production Coordinator to ensure efficient management of issue tracking and resolution.

>>Quality Assurance Manager, marchFIRST, San Francisco, CA

(April 1998 - September 2000)

Contributed to refinement of QA process and methodology. Created test plans and

project documentation. Championed a requirements based testing approach to ecommerce sites. Performed unit, integration, functionality, and regression tests. Conducted cross browser/platform GUI tests. Designed issue tracking workflow for multi-project support. Conducted heuristic analysis of UI elements and site flow. Interfaced directly with clients for all QA functions. Mentored other QA and production staff across projects. Demonstrated ability to understand marketing and operational processes in ecommerce applications.

>>New Media Consultant, Petaluma, CA

(April 1997 - March 1998)

Assisted in development of multi-phased Internet strategy for client. Conducted

Internet training seminar for local community and schools. Developed original editorial content for family destination site. Participated in strategic market research with focus on channel extension via the Internet.

>>Associate Project Manager, E*P Studios, Petaluma, CA

(May 1996 - July 1997)

Coordinated product design and development with art, engineering, and marketing departments. Established project milestones and tracked production costs. Collaborated with QA department in development of test plan. Maintained appropriate project documentation. Provided assessments and critiques of industry trends, new technologies and competitive products. Developed

off-site beta testing program with local schools.

>>Production Assistant, E*P Studios, Petaluma, CA

(October 1995 - April 1996)

Edited game scripts and design specifications during pre-production phases of development. Co-authored company marketing portfolio. Developed original content for multimedia CD-ROM titles. Designed standardized asset management protocol implemented in a variety of projects. Managed localization of CD-ROM title. Guided the overall design and editorial content of company website.

PROJECTS / PUBLICATIONS:

>> Volunteer, Solar Sonoma County (NGO), Rohnert Park, CA (July 2012 - current) - contributing to SEO optimization and marketing initiatives, as well as contributions to project facilitating standardization of permitting procedures across all Sonoma county jurisdictions.

>> Garden Volunteer, Slide Ranch, Muir Beach, CA ( June 2012 - current)

>> SEO and Online Marketing Consultation, Rachel Kaplan and K. Ruby Blume, Urban Homesteading: Heirloom Skills for Sustainable Living (New York: Skyhorse Publishing, 2011)

EDUCATION:

Leadership Institute for Ecology and the Economy (September 2007 - May 2008)

Fellow (2008), Leadership Training For A Sustainable Future

Permaculture Institute of Northern California (2006)

Permaculture Design Certificate

University of California, Davis, CA (January 1992 - Summer 1995)

* Coursework: Art Criticism, Intellectual History-concentration in legacies of

19th and 20th century thought

Clark University, Worcester, MA (September 1990 - May 1992)

* Coursework: Urban Geography-Labor History

* Studio: Asst. Principal Chair, Trumpet-Clark/Holy Cross Chamber Orchestra,

Brass Quintet and Jazz Ensemble

The Jerusalem Institute, Jerusalem, Israel (September 1988 - June 1989)

* Coursework: Hebrew language, Ancient History, Geography, Literature.

* Community: English and music tutor

RELEVANT SKILLS:

Solid working knowledge of most Web based and traditional production tools and authoring suites. Basic command of HTML. Exposure to Unix, NT, IIS, AS/400, XML, Oracle Applications, SOLR, Endeca, Ant, SQL, Maven, SVN, Flash/Flex, DHTML, CSS, Web Services / SOA, Perl, CGI, Java, JSP, ASP, Glassfish, Apache, Hibernate, Struts, Spring, mongoDB. General understanding of best practices for client/server architecture. Expert in browser/client-side technologies. Novice experience with automated performance and regression tools (standard commercial and open source packages). Familiar with tools and techniques of digital sound engineering. Familiar with standard marks and methods of proofreading. Good foundation in business process mapping (Pritchett Rummler-Brache methodology), and CMMI. Informed and engaged by the latest Internet technologies and Web trends, with focus on usability, social marketing and mobile. Domain expertise in retail, CRM and fulfillment systems. Native understanding of software development cycles. Possess both strategic and solutions-based understanding of B2C and B2B ecommerce initiatives.

REFERENCES:

Available Upon Request



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