Dani Mendoza

Email: abpgon@r.postjobfree.com

Address:

City: Kapolei

State: HI

Zip: 96707

Country: USA

Phone: 808-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.Highly customer service-oriented, organized and possesses strong time management skills. Willing to work a flexible schedule.

Educational Background:

High School Dipolma from Adison High School, Kapolei HI 1/2001 to 5/2006 (Medical)

Job History / Details:

Career Overview

Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.Highly customer service-oriented, organized and possesses strong time management skills. Willing to work a flexible schedule.

Core Strengths

Inventory control

Telephone inquiries

Invoice processing

Telecommunication skills

Conflict resolution

Creative problem solver

Excellent communication skills

Problem solver

Active listening skills

Energetic work attitude

Filing and data archiving

Quick learner

Shipping and receiving professional

Customer service expert

Multi-line phone talent

Data Entry

Client relations specialist

Microsoft Outlook, Word and Excel

Meets/exceeds goals

Attention to detail

Cash register operations

Accomplishments

Creative Problem Solving:

Resolved product issue through consumer testing.

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Work Experience

January 2012 to Current

Wal-Mart Kapolei, HI

Inventory Merchandise Specialist

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Responsible for careful handling of all merchandise to avoid damage.Unloaded incoming inventory and placed products onto shelves.Maintained inventory control of merchandise in warehouse.Picked, packed, received, and restocked products walkie stacker and stock picker.Safely operated manual and electric pallet jacks.Broke down heavy pallet loads of cases, boxes and bags.

November 2010 to April 2011

The Patisserie Honolulu, HI

Order Desk

Built and maintained successful relationships with service providers, dealers and consumers.Assisted in the creation of vendor contracts for outside vendors.Provided efficient customer service to clients.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Took daily orders over the phones. Prepared invoices for daily deliveries. Fulfilled special order requests, including special occasion cakes.

November 2006 to December 2010

Kapolei Driving School Kapolei, HI

Office Assistant

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.Prepared and drafted all outgoing correspondence in a timely manner.Maintained up-to-date records at all times.Computed, recorded, and proofread data, records and reports.Reviewed accountantÆs book entries to ensure accuracy of the G/L.

August 2007 to February 2008

Bank of Hawaii Kapolei, HI

Call Center Representative

Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.

March 2005 to August 2007

Safeway Kapolei, HI

Clerk

Handled products and equipment in accordance with safety and sanitation guidelines.Maintained and enforced a safe and clean working environment at all times.Operated a cash register to process cash, check and credit card transactions.Executed cash transactions quickly and accurately.Checked out customers and bagged items quickly.Praised by management for being a fast and efficient worker, requiring little supervision.Replenished floor stock and processed shipments to ensure product availability for customers.Served shoppers in a prompt, courteous and friendly manner.

Educational Background

2006 Adison High School Kapolei, HI

Contact this candidate