Manager Sales

Travis Csuti

Email: abpgnl@r.postjobfree.com

Address: **** **** ****. *** ***

City: Boardman

State: OH

Zip: 44512

Country: USA

Phone: 330-***-****

Skill Level: Management

Salary Range: 50

Willing to Relocate

Primary Skills/Experience:

Computers Management Contract Negotiation Training Coaching

Educational Background:

Masters Degree, Diplomacy/Internatitonal Commerce

Norwich Unversity, 06/2012 - 11/2013

Norwich, VT

Bachelors Degree, Political Science

Florida Atlantic University, 08/2001 - 12/2003

Boca Raton, FL

Job History / Details:

TRAVIS CSUTI

7053 West Blvd. * Boardman, OH, 44512

330-***-**** * Email: abpgnl@r.postjobfree.com

Career Profile:

Over fifteen years of management experience in the telecommunications industry and military, combining

high-level project management and marketing knowledge with deep operational experience, technical savvy and

cross-functional communication abilities. Extensive experience driving sales, managing profit margins, managing teams, controlling costs, and maximizing profitability.

AREAS OF STRENGTH

* Staff Management

* Expert Computer User

* Employee Trainer * Contract Negotiation

* Executive Communications

* Staff Training & Development * Retention Expert

* Product Marketing

* Client Relations

PROFESSIONAL EXPERIENCE

BOARDMAN NISSAN, Youngstown, OH July 2012 to Present

Sales Consultant

Prospect, meet and greet all prospective customers through phone calls, emails and face to face communication.

Responsible for negotiating and finalizing all deals.

Maintain an excellent customer satisfaction rating.

Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.

Refer closed deals to the finance and insurance (F&I) manager along with properly completed paperwork (insurance information, trade title, etc.).

Prepare sold vehicles for customer delivery prior to customer arrival, ensuring that the customer understands the vehicle`s operating features, warranty and paperwork.

Maintain a buyer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

CUSTOMER FINANCIAL SERVICES, VERIZON WIRELESS, Youngstown, OH 2009-2012

Lead Supervisor (2009-2012)

Worked directly under Call Center Director.

In the absence of the Call Center Associate Director, was responsible for up to 90 Call Center employees and 12 members of management.

Coached and developed 10-12 Front Line employees as well as 4 entry level managers.

Developed, maintained and tracked results for multiple call center projects designed to improve efficiencies within the center

Created a -Mentor Program- that introduced front line representatives to the supervisory role.

Center manager and direct contact for several national and regional projects.

Analyze staff productivity compared with incoming projects to determine weekly schedule, and approve time off requests.

Kept team members motivated through creative, cost effective means.

FINANCIAL SERVICES, ALLTEL, Youngstown, OH 2007-2009

Supervisor

Managed a group of 10 representatives who manually reviewed delinquent accounts through the write-off process.

Maintained 98% service level for the tenure of supervision.

Designed process and training manuals and delivered trainings to frontline employees to Vice Presidents of Financial Services.

Partnered with a representative from a third party auditing agency to ensure adherence to government laws and regulations.

INFOCISION MANAGEMENT CORPORATION, Austintown, OH 2006-2007 Program Supervisor

Supervised fundraising programs and the development of up to 17 sales representatives.

Trained, developed, motivated, and disciplined numerous experienced and new staff.

Provided written assessments and reports of fundraising performance effectiveness.

Modified representative scripting as necessary to increase effectiveness.

MILITARY EXPERIENCE

UNITED STATES MARINE CORPS, Camp LeJeune, North Carolina 1998-2000 Corporal, Third Battalion, Eighth Marines

Managed marines during a 6 month tour of duty to the Mediterranean as part of a NATO peacekeeping operation providing security at a refugee camp in Gilani, Kosovo.

Assisted in providing humanitarian aid to civilians in Turkey immediately following an earthquake.

MARINE CORPS SECURITY FORCES, Naples, Italy 1996-1998

Lance Corporal

Member of security for a one billion dollar naval communication.

Selected as a leader of the Armed U.S. Embassy guard in Tirana, Albania.

Providing armed security of off-loaded military equipment in Rota, Spain.

Exemplary job performance resulted in selection as a ceremonial Honor Guards to Poland and France.

EDUCATION

NORWICH UNIVERSITY, NORTHFIELD, VERMONT

Pursuing a Master`s Degree in Diplomacy (June 2012-Present)

FLORIDA ATLANTIC UNIVERSITY, BOCA RATON, FLORIDA

Double Bachelors of Arts and Science in Political Science and History (2003)

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