Sales Manager
Resume:
Lee Kuhns
Email: *********@********.***
Address: *** * ***** ****** ****
City: Columbus
State: OH
Zip: 43214
Country: USA
Phone: 614-***-****
Skill Level: Management
Salary Range: 50000
Willing to Relocate
Primary Skills/Experience:
- Goal-oriented
- Sales management
- Strict focus on bottom line
- Effective at building customer relationships
- Thrives in managing multiple priorities simultaneously
- Vast knowledge of food service
- Strong customer service skills with a positive attitude
- Accomplished leadership skills
- Exceptional organization
Educational Background:
Associate Degree in Business Management
Job History / Details:
R Lee Kuhns Jr.
165 E Royal Forest Blvd, Columbus, OH 43214
Cell: 614-***-**** : ********@***.***
Professional Summary
Highly skilled manager with over 15 years of experience in the dynamics of grocery, food service and retail industry. Proven track record focusing on developing customer relationships to improve sales and profitability. Well qualified in sales, account management and training. Adept at prioritizing and completing tasks to achieve individual and team goals. Associates Degree in Business Management.
Core Strengths
- Goal-oriented
- Sales management
- Strict focus on bottom line
- Effective at building customer relationships
- Thrives in managing multiple priorities simultaneously
- Vast knowledge of food service
- Strong customer service skills with a positive attitude
- Accomplished leadership skills
- Exceptional organization
Career Highlights
Customer Relations/Service
- Earned highest CPR (secret shops) in the district 98.2 out of 100
- Earned total business of accounts by developing long-term relationships with customers focusing on the personal needs of their business
- Received several Raving Fan Service Awards
- During a local power outage allowed customers without power to utilize freezer/cooler space so there product was not lost saving customers a lot of money and increased future sales
Operations
- Consistently received high visit scores from DM as being one of the best run stores in the company
- Won Store of the Year in 2004
- In charge of being the person of reference for the district in merchandising
- Assisted in new store setups with merchandising and setting mins
- Received Credit Killer award for most improved on decreasing credits punched
- Was the training manager for new managers in the district
- More talent promoted from my store than any other in district
- Averaged a 99.4% in stock percent by consistent inventory practices
- Cross trained associates on all positions to improve on labor cost
- Helped company save money on freezer replacement project by sending back refrigerated trucks not needed
Sales
- Won several sales contests including Pinnacle Club (two time winner), Fund Raising Contest, and Pinnacle Penetration Contest.
- Consistently signed up new business customers to assist with sales growth.
- In the 10 years as Store Manager only fell below sales plan for the year one time, when the recession hit.
- Increased fundraising segment by having an in store contest, ended up as number one ranked in percent of sales and percent growth
- Participated in local food shows including NAPICS
- Increased wholesale business by performing sales calls
Work Experience
Store Manager
December 1998 to August 2012
Gordon Food Service Dublin, Ohio
Acted as a consultant for customers and suggested products that would work for their menu. Highly skilled at selling and getting the whole order focusing on all categories. Managed several accounts over $100,000 a year. I was in charge of running a Gordon Food Service store with sales between $6 & $7 million annually. Key entered customer orders into the system. Took pride in consistently being ranked in the top third of all company stores. Highly skilled at merchandising and operations. As an assistant manager for the first 4 years I learned very quickly the company values and procedures and worked at three different trouble stores bringing them up to company standards by coaching and retraining associates. Maintained profitability of the store and managed expenses on the P&L. Performed store opening/closing duties, including counting cash drawers and checking all equipment for proper functioning.
Manager
June 1995 to December 1998
Meticulous Maids Hilliard, Ohio
Ran the office and did estimates for potential customers. Trained new employees. Ensured high cleaning standards. Collected and deposited money to bank. Purchased the cleaning products for the company.
General Manager
August 1984 to May 1995
Rax Restaurants Columbus, Ohio
Ensured food quality and proper temperatures of food in the restaurant. Ordered food and cleaning products for the restaurant. Trained employees to Rax Specifications. Ensured a quality customer experience and rectified any customer complaints focusing on customer satisfaction. Ran weekly specials to increase sales.
Education
Columbus State Community College 1988
Columbus, Ohio
Business Management
Associate of Science
Studied general business including marketing and accounting. Ended with a 3.0 GPA
Jonathan Alder High School 1985
Plain City, Ohio
High School Diploma
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