Customer Service Manager
Resume:
Mandy Schmelzer
Email: ********@***********.***
Address:
City: Morning Sun
State: IA
Zip: 52640
Country: USA
Phone: 319-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Educational Background:
High School Dipolma from Washington High School, Vinton IA 1/2001 to 5/1996 (Book Keeping, Science)
Job History / Details:
Executive Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Core Qualifications
Staff training/development
Consistently meet goals
Efficient multi-tasker
Supervision and training
Calm under pressure
Sales
Staff Motivation
Time Management
Customer Relations
Fast Learner
Facility Management
Professional Experience
August 2012 to October 2012
Agri-Way Partners Yarmouth, Ia
Front Office
Weighed Grain, Tested Moisture Levels along with producing tickets. Answered phone and directed farmers.
April 2011 to August 2012
WSlive Oelwein, Ia
MedLearn Sales Agent
Selling CPT and other medical references to Doctors and medical staff, along with assisting them with the tools they needed for up coming seminars and training.
March 2009 to April 2011
TanWorld Cedar Rapids, Ia
Manager
Managed team of 15 employees.Surpassed revenue goals in four consecutive quarters.Served as mentor to junior team members. Sales, Inventory, Ordering, Hiring, Monthly Goals and Spreadsheets, Loss and Prevention, Public Relations, Customer Service, Marketing. Motivated staff to be top rated salon in district.
September 2002 to March 2009
Kmart Cedar Rapids, Ia
Department Manager Electronics & Domestics
Sales, Inventory,Department LayOuts, Stocking, Ordering, Sales Goals, Ad prep and Customer Service
Education
1996 Washington High School Vinton, Ia
High School Diploma
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