Customer Service Manager

Carol Miller

Email: abpgke@r.postjobfree.com

Address:

City: Humboldt

State: IA

Zip: 50548

Country: USA

Phone: 515-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

An administrative position in your company.

Educational Background:

High School Dipolma from Iowa Central Community College, Fort Dodge IA 1/2001 to 10/2012 (Business Administration/Management)

High School Dipolma from Iowa Lakes Community College, Fort Dodge IA 1/2001 to 10/2012

Job History / Details:

Career Overview

An administrative position in your company.

Skill Highlights

Attention to detail

Fast learner

Positive Attitude

Microsoft Office (basic and advanced)

Customer Service

Data Entry

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Scheduling

Facilitated on Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document.

boarding of new employees by scheduling training, answering questions and processing paperwork.

Professional Experience

June 2002 to July 2006

Wessels Oil Company Algona, Iowa

Store Manager

Store Manager of all operations.

Daily bookkeeping, customer service, accounts receivable, inventory control, daily banking, scheduling, hiring and firing of employees.

Increased the stores sales by 30 percentage after only being there six months.

Contact Denise Fevold at 515-***-****.

June 2000 to May 2002

Holiday Inn Pella, Iowa

Night Auditor

Closed daily sales.

Made reservations.

Checked guests in and out.

Set up the continental breakfast bar, daily cleaning in the main lobby areas, and laundry.

July 1993 to April 1999

Casey's General Stores Pella, Iowa

Store Manager

Store Manager of all operations.

Daily bookkeeping, customer service, accounts receivable, inventory control, daily banking, scheduling, hiring and firing of employees.

Doubled inside sales within the first few months of managing the store.

Education

2012 Iowa Central Community College Fort Dodge, Iowa

Associate of Science Business Administration/Management

2011 Iowa Lakes Community College Algona, Iowa

Associate of Arts Business Aministration/Management

Contact this candidate