Medical Assistant Manager

Allison Jackson

Email: ********@******.***

Address:

City: Houston

State: TX

Zip: 77026

Country: USA

Phone: 713-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic, Detail-oriented, and High-performing Office Manager with extensive experience performing medical clerical duties, patient screenings, excellent people skills, accredited training in clinical and laboratory procedures, a dedicated work ethic and 5 years honing medical administrative skills on-the-job experience in a busy medical office working with diverse populations. Efficient, resourceful, and patient-focused Medical Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office.

Educational Background:

High School Dipolma from Northwest Educational Center, Houston TX 1/2001 to 3/2006 (Medical Assistant, Phlebotomy, and EKG Technician)

High School Dipolma from Texas Southern University, Houston TX 1/2001 to 10/2012

Job History / Details:

Professional Background

Enthusiastic, Detail-oriented, and High-performing Office Manager with extensive experience performing medical clerical duties, patient screenings, excellent people skills, accredited training in clinical and laboratory procedures, a dedicated work ethic and 5 years honing medical administrative skills on-the-job experience in a busy medical office working with diverse populations. Efficient, resourceful, and patient-focused Medical Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced medical office.

Skill Highlights

Computerized charting

Problem resolution

Medical terminology

STD counseling and care

Familiarity with disease management programs

Phone communication

Prioritizing/managing deadlines

Organizational skills

Inpatient and outpatient care

Patient/family focused

Developing procedure

Customer service

Flow sheet charting

Alphabetical/numerical filing

Chart preparation/filing

Client relations

Calendar management

ICD 9 forms

Medical coding

Medical clinical procedures

Audiometer reading

Hematology testing

Medical instrument sterilizing

Medical laboratory procedures

Blood Withdrawal certification

CPR certification

Sterilization techniques

Venipuncture/blood drawInfection control standards

Pre- and post-surgical care

Wound cleaning/care

Policy and program development

Clinical experience

Diagnostic tools experience

Healthcare billing

Treatment of .

Culturally competent care

Medical Assisting

Strong medical ethic

Patient evaluation/intervention

Strong clinical judgment

Specimen collection/processing

Spirometer reading

Physical assessments

Newborn education

Insulin medication assistance

Minor surgery assistance

Obtaining/charting vital signs

BAC screen/drug screen collecting

Accomplishments

Nursing Supervision

Supervised ancillary staff of 5 nurses

Headed on boarding process for new nursing staff.

Patient Care

Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.

Vitals Testing

Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.

Monitored patients' respiration activity, blood pressure and blood glucose levels.

Patient Education

Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.

Patient Transfer

Safely lifted up to 80 pounds and pushed 300 pounds on wheels.

Physician Support

Consistently praised by physicians for efficient assistance in minor surgical procedures and patient processing handling.

Surgical Preparation

Prepared patients for surgery by performing screening tests, evaluating vitals and administering proper medication.

Quality Assurance

Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.

nurses.

Professional Experience

June 2008 to Current

Berry Medical Clinic Houston, TX

Office Manager/Medical Assistant

Improved ED administration by compiling and analyzing data and identifying areas of improvement.Delegated staff nurse duties.Demonstrated ability to lead and motivate outstanding healthcare teams.Trained new staff on quality control procedures.Trained 10 staff nurses to provide top-quality patient care.Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes.Developed and produced all office flyer notifications for important policy changes, office news and events.Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.Assessed patients and documented their medical histories.

Ensured efficacy of treatments through monitoring of treatment regimens.Evaluated patient care needs, prioritized treatment, and maintained patient flow.Provided treatment within scope of practice as defined by state law.Frequently commended for maintaining the safety, respect and dignity of residents.Implemented necessary changes based on evaluation of staffing requirements and floor assignments.

Assisted doctors with surgeries and non-invasive procedures.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in the clinicAuthorized drug refills and provided detailed prescription information to pharmacies.Ordered and read lab tests, x-rays, MRIs, Ultrasounds, and EKGs.Developed patient care plans, including assessments, evaluations, and nursing diagnoses.Tested patients' blood glucose levels.Took and recorded patients' temperature, pulse and blood pressure.Measured urine specimens and delivered them to the laboratory.Collected blood, tissue and other laboratory specimens and prepared them for lab testing.

Education and Training

2007 Northwest Educational Center Houston, TX

Certificate of Medical Assistant Medical Assistant, Phlebotomy, and EKG Technician

Certificate in Medical Assisting

BLS/CPR Certificate

Experienced Phlebotomist

Experienced EKG Technician

2006 Texas Southern University Houston, TX

Associate of Arts Mass Communications/Journalism

Professional Training: Sales Marketing and PR

Certifications

Medical Assistant

Tax Preparer

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