David Leipold

Email: abpgfs@r.postjobfree.com

Address: **** *** ***** **

City: Santa Rosa

State: CA

Zip: 95406

Country: USA

Phone: 847-***-****

Skill Level: Experienced

Salary Range: 95

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

David C. Leipold

215 Owl Light PL

Santa Rosa, CA 95406

847-***-**** (Mobile)

abpgfs@r.postjobfree.com

http://www.linkedin.com/pub/david-leipold/1/5a6/268

Certified Salesforce Consultant (Business Analyst, System

Architect, Project Manager, Sys Admin) Pre-Sales System Engineer UNIX Systems & Network Administration Training Design, Development & Delivery Windows 7, XP Systems Linux / Solaris / MacOS Administration / Zuora Subscription Management System with Salesforce

IT Consultant with an entrepreneurial spirit, quick mind and

"just get it done" attitude in a range of roles from initial

Business Analysis, Solution and Architectural Design, Value

Proposition(RFP) and Sales on the front end to Project

Management, Implementation, Training Design, Development

and Delivery and Support Services on the back end.

After 10 years with the Air Force, this Consultant began a commercial career with SAIC as a Technical Consultant working for the Secretary of Defense for Policy at the Pentagon followed by a lengthy, successful career at one of the world's most recognized Information Technology leaders, Sun Microsystems, then with a leader in Cloud Computing and Salesforce.com partner, Blue Wolf Group and currently as an Independent Certified Consultant for TriEagle Energy Corp., this Business Analyst, Solution Architect, Project Manager and Trainer has acquired the necessary skills to step in and take the lead anywhere in the project timeline if called upon from start to finish.

This Sales and Technical Consultant has also developed

excellent managerial capabilities leading Technical teams to support Sales targets through Business Analysis, Solution Architecture and Design, excellent communication skills in presentations of Technical Solutions Architectures

to Partners and CxO level customers and has been recognized for the ability to drive sales by understanding the

customer business issues, asking the right questions and

delivering business value in the solution.

PROFESSIONAL HISTORY

TriEagle Energy L.P., Houston, TX 04/2012 - Present

Salesforce.com Implementation Project Consultant

Responsible for Overall Business Analysis, Business Process

Requirements Analysis, Requirements Identification,

System Design Architecture, Set up, configuration and

customization of Salesforce.com environment to address Sales

Customer Acquisition, Pricing, Quoting and Contract

Deliverable processes for both in-house and Partner Portal

Sales organizations. Responsible for design, architecture and documentation of Project Plan, Business Process Analysis, Screen Design, Custom Data Objects, Sales Workflow and Discount Approval Process, Bid(Lead) Assignment Process, Data Analysis, Reporting and Training design, development & delivery to end users. Developed Adoption and Success plans to be implemented after release of production.

The Blue Wolf Group, New York, NY 10/2011 - 03/2012

Salesforce.com Consulting & Custom Training

Ensure adoption of Salesforce implementations and ROI via

change management plans, Architecture Customization and training initiatives based on results of Business Process

Analysis, User Analysis, etc.

* Conducted Management and User Interviews as part of

overall Analysis process.

* Deliver Business Requirements Analysis, Solutions

Architecture and recommendations for change

management, business process & training to ensure ROI

via improved user adoption.

* Specific Implementation Projects

* Citizens Bank * Analog Computing

* Univision * Siegel & Gale

CAREER HIATUS: After 20 years of hard work and fun with a terrific company, Sun Microsystems Inc., I chose to take some time off in order to recharge my batteries and return to my technical roots. I achieved ITIL v3 Certification 11/2009 in conjunction with a potential opportunity with ServiceMagic.

At that time I became aware of Salesforce and signed up for a developer instance at Salesforce.com and began my preparation to achieve System Administrator certification, which I did in 11/2010, shortly after joining Blue Wolf Group (see above), followed by Consultant Certification in January 2012.

Sun Microsystems Inc., Santa Clara, CA 10/1989 - 03/2009

Prog Mgr - Workforce Development - Global Systems Eng

Responsibility included technical development and training of

Sun's Global Systems Engineering organization covering the

Americas, Europe and Asia Pacific.

* Led initiative to develop and improve knowledge and

skills of systems engineering worldwide, including

creation of standardized Job family profiles & job

descriptions which included roles, responsibilities and

competencies for all grade levels of technical sales

personnel.

* Improved personnel evaluations through the creation of

processes and tools to assess individual skill areas as

part of personal and organizational development plans

that included analysis and reporting for leadership

review.

* Optimized staff capabilities critical to the success of

business initiatives and achievement of product sales

goals through the formation of a Sales University and

Technical Accreditation programs.

Program Manager - Managed Services Program Office

Responsible for establishing standards and best practices for

SLAs, SOWs and Contract Templates for negotiating client SLAs

for the U.S. Sales organization in Managed Services Sales.

* Boosted success rates sales teams for Managed Services

as a high value strategic offering mitigating risk

associated with unfavorable service agreements through

the development of formal guidelines for, and review /

approval of, Service Level Agreements, Statements of

Work, and RFP responses.

Proj Mgr/Prog Mgr - Preventive Svcs Cust Network Solutions

Responsible for training field Service Sales and Service Delivery personnel on programs and mentoring Service Managers

through first delivery cycle.

* Expertly directed teams in all facets of initiatives

for new Preventive Services offering. Mentored Service

Delivery leads to ensure optimal customer support and

satisfaction.

* Advanced success of new Preventive Services offering

through delivery of sales and business development

support, created standards and processes, as well as

best practices, and conducted reviews and negotiations

for Services agreement.

! Boosted satisfaction of a customer with significant

service related issues through leadership of the

first $1m+ implementation for a major customer.

Learning Solutions Mgr - Sun Education, Bus Development

* Improve customer satisfaction using requirements

analysis and custom learning solutions to drive sales.

* Drive business for Sun Education solutions & services

through CxO level presentation of business value

* Advanced success of Preventative Services offering

through delivery of sales and business development

support by creating standards, processes and best

practices.

* Conducted reviews & negotiations for Service Level

Agreements (SLAs).

Mgr, Sun Education Americas - Pre-Sales Technical Support

* Directed activities for Americas Learning Solutions

Technical Sales Support Team to deliver exe-level sales

presentation and consultative sales, coordination of

RFP and RFI responses.

* Propelled sales through expert direction of product

demos, pilot projects, and LMS implementations.

* Optimized sales success through establishment of

individual and team goals and delivery of quarterly

and annual reviews to evaluate progress, achievements,

and areas for improvement.

Manager - U.S. Partner Training and Certification Programs

Program Manager, U.S. Partner Training and Certification

As Manager, optimized education and success of Partners by

driving strategy and directing design and implementation of

U.S. Value-Added Reseller programs with a $3.7M budget while

leading a team of Education Program Managers, as well as

administrators and contractors. Directed team of external

contractors deployed to deliver Partner certification training.

As Program Manager, developed and delivered new product

training for all network and PC connectivity-related products

and technologies. Additionally, served as lead trainer for

Midwest area, which extended from the Great Lakes (Illinois,

Wisconsin, Michigan) to Missouri and Texas.

* Accelerated growth and success of newly announced

products through design, development, and execution of

a highly effective New Product Introduction program for

partners.

* Ensured optimal results through fast delivery of

product information

! 80% of partners trained within 2 weeks of new

product announcements through implementation of a

3-phase Train-the-Trainer model allowing partners

faster ramp to volume.

* Enhanced customer confidence boosting Partner

knowledge, which enabled them to respond quickly to

customer requests for information on new products.

Additional History - Sun Microsystems, SAIC, U.S. Air Force

Education & Training

Systems Engineer - Requirements Analysis & Solution Design

* Conduct Business Requirements Analysis in order to

Design and Architect Solutions that deliver business

value.

* Conducted sales presentations to top leaders and

prepared competitive RFP responses and detailed

proofs of concept.

* Maintain up to date product knowledge and currency

of Solaris (SunOS) operating system and competing

products & operating systems such as Linux, MS, AIX,

HP-UX, etc.

! Recognized Systems Engineer of the Month & Quarter

by building key partner relationships & developing

partner staff to improving sales and support of

Sun products.

Systems Support Eng - Customer Support Services (H/W & S/W)

* Provide 24x7 onsite service and support(Break/Fix).

Apply Patches, System Administration, analyze and

troubleshoot issues, escalate and coordinate with

level 2 & 3 resources.

! Service Employee of the Month, Midwest Area, and

Chicago Financial District.

Sun Ed Instructor - Deliver Lecture/Lab Sun Cert Courseware

Courses taught: Unix for Users, Unix System Administration,

Advanced System & Network Administration, C-Shell

Programming including YP, DNS, sendmail, routing, NFS,

inter-networking with Microsoft Systems, Netware and Lotus

Notes.

! Achieved 9.6 of 10 average instructor rating

SAIC, Science Application Int Corp. - VA 03/1988 - 10/1989

Tech Consultant / Network Adm - Sec of Def Policy, Pentagon

Xerox Star Workstations, Ethernet, TCP/IP, ARP, RARP, DNS,

FTP, Variety of Routers, Switches and Hubs, SONET,

LAN/WAN Technologies, DDN and other Defense technologies

EDUCATION

US AirForce Computer Technology Certificate 09/1978 - 03/1988

Non-commissioned Officer Management School

*Top Secret SBI/SCI Clearance for roles served in Air Force

and SAIC (Pentagon) - Currently Inactive

CERTIFICATIONS

Certified Salesforce.com Consultant - January 2012

Certified Salesforce.com System Admin - November 2011

ITIL v3 Certified - November 2009

CAREER TRAINING

Managing IT Projects (PMI Accredited) 2009

Project Mgmt./Sun(Six) Sigma Green Belt 2008

Leadership Institute for Team Managers 2006

Managing Partner Business 2003

Employee Goal Setting: Peak Performance 2002

Harvard Bus School: Managing & Mentoring 2002

Respect in the Workplace: Diversity Training 2001

Finance for Non-Financial Managers 2001

Making Dispersed Teams Work 2000

Leadership Leveraging Diversity 1999

Behavior Based Interviewing 1998

Leadership Tech Professionals 1998

Holden Power Base Selling 1997

FasTrak Training Development 1995

Enterprise Service Delivery Mgt. 1993

Quality Customer Service 1991

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