Customer Service Manager

Patricia Castellana

Email: abpgfm@r.postjobfree.com

Address: **** ******** ***

City: Parkville

State: MD

Zip: 21234

Country: USA

Phone: 443-***-****

Skill Level: Experienced

Salary Range: 35

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Patricia Ann Castellana (cell) 443-***-****

2801 Oakcrest Avenue Parkville, Md 21234 abpgfm@r.postjobfree.com

Professional Profile

. Team Player

. Fast independent motivator

. Multi-task

. Friendly

. Very Loyal and Dedicated

. Energetic nice personality . 15 years office experience

. Staff Accountant / Front Office reasonability

. Maintaining Monthly Schedules

Floor Plan is a excellent specialty

. Excellent compassionate customer Service

. Payroll experience

JBA Chevrolet Inc.

10/14/11 thru 07/16/12 Left in good standing with proper notice to find employment closer to my area. Traveling distance exceeded 2-3 hours daily.

Accounting Assistant & Month End Responsibility

Posted all Deals and involved in all Month End duties. Average 300-400 deals per month. Verified gross profit and calculated commissions for all stores and enter them before finalizing deals. Deal Coordinator also includes making sure all deals are flowing smoothly through out office at all times. Learned several jobs in office to keep office going with absents and vacations including A/R, posting all ACH items. I maintained all schedules especially Cash and Contracts In Transit schedule daily. Post Factory Invoices, pull mail off GM Dealer world, and just basically a Team Player. Work great with others.

Schaefer & Strominger Inc.

04/10/98 thru 07/28/10 Lay- off with Severance pay due to closing Staff Accountant

Nine locations in corporation and I closed month end on two locations. Maintained all schedules during month and cash and contracts on a daily basis, assist others.

Schafer & Strominger Auto Inc.

Staff Accountant 04/09/97 - 04/09/2006

All daily general accounting for 9 locations including 2 month end closings.

Excel, Outlook, Microsoft Word, ADP, Quicken, Reynolds & Reynolds

Greater Atlantic Savings Bank

Assistant Manager 01/23/84 - 02/06/96 Assisted VP Manager in all daily actives, Conversions, Federal Reserve Daily Transactions

Education

Chesapeake High School 1979 Attended many courses for Auto Dealership Accounting and payroll provided by company.

2012 Prove-it Online Test - Data Entry 100%

References

Joanne Buesch - Comptroller - JBA Chevrolet 410-***-****

Cathy Bowan - Assistant Comptroller JBA Chevrolet 410-***-****

Schafer and Strominger office closed - Contact Ami O`Gorman 443-***-****

Denise Spielman - Personal long time friend 410-***-****

A little about myself:

Married with a daughter that attends Towson State University .

No small children and very dependable. Looking for long term employment, a company to grow with and be able to use all of my knowledge that I have to offer.

Self motivator and no supervision required. Do not use Facebook or Myspace.

Contact this candidate