Medical Assistant Customer Service

Christy McClain

Email: ********@**-*******.***

Address:

City: Chaffee

State: MO

Zip: 63740

Country: USA

Phone: 573-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Educational Background:

High School Dipolma from Concorde Career College, Portland OR 1/2001 to 6/2010 (Medical Assistant GPA 4.0)

High School Dipolma from Orenco Station Medical Group, Portland OR 1/2001 to 10/2012

Job History / Details:

Professional Summary

Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Licenses

Certified Medical Assistant (AAMA)

Certificate No. 2426685

Expires 07/31/2015

Skill Highlights

Medical Terminology

Knowledge of anatomy/physiology

ICD and CPT Codes

Maintains strict confidentiality

Office support (phones, faxing, filing)

Customer service

Multi-tasking

Team player with positive attitude

Patient-focused care

Injections

Phlebotomy

Casting

Instrument Sterilization

Microsoft Office

Medisoft

Pharmocology

HIPAA compliance

Electronic Medical Record (EMR) software

Professional Experience

January 2011 to December 2011

Rose Valley Assisted Living Scappoose, OR

Medication Assistant

Shift Supervisor

Preparation and Distribution of Medications

Tested and recorded blood glucose levels.

Insulin Injections.

Changed sterile dressings.

Obtained information about clients' medical history, drug history, complaints and allergies.

Collected urine and fecal samples.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Reported any unusual circumstances in the patients' condition or environment.

Provided patients and families with emotional support.

Exhibited compassionate care and communication with regard to issues of death and dying.

Kept facility stocked with necessary supplies, equipment and instruments.

Assisted in cleansing enemas, catheterization and bladder irrigations.

Assisted with patient transfer and ambulation.

November 2007 to May 2008

Country Gardens RCF II Cape Girardeau, MO

Level I Medication Aide

Preparation and Distribution of Medication

Monitored vital signs, blood glucose levels

Responded appropriately to the physical, emotional and developmental needs of patients.

Reported any unusual circumstances in the patients' condition or environment.

Assisted with ADLs.

Provided patients and families with emotional support.

Cleaned and organized patients' living quarters.

.

September 2007 to December 2007

Kiddie Kingdom St. Peters, MO

Childcare Assistant

Responsible for assisting with learning activities, reading stories

Assist with potty training, changing diapers

Light cleaning duties, proper sterilization of classrooms and toys

January 1997 to March 2000

Rockin' DD Nightclub St. Roberts, MO

Assistant Manager

Responsible staff supervision

cash handling

receipt reconciliation

bank deposits

Inventory ordering and receiving

Coordinating entertainment

October 1995 to July 1996

Southeast Hospital Cape Girardeau, MO

Certified Nurse Assistant

Worked as a team member of the Surgical Progressive Care/Neurology Unit

Provided personal nursing care in pre- and post-operative situations.

Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.

Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.

Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.

Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.

Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.

Assisted with patient transfer and ambulation.

Collects patient specimens and data, including vital signs, input/output and other delegated measurements.

Education and Training

2010 Concorde Career College Portland, OR

Certified Medical Assistant GPA 4.0

Orenco Station Medical Group,

Select One Medical Assistant, 240 Hour Externship

Contact this candidate