Customer Service Human Resources

Mitchell Kopecky

Email: abpgdv@r.postjobfree.com

Address:

City: Marion

State: IA

Zip: 52302

Country: USA

Phone: 319-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a high-energy manager successful in building and motivating dynamic teams. I have cultivated a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. I focus on promoting employee engagement, loyalty and morale through effective leadership and communication. I am an adaptable supervisor of transportation with extensive experience in material handling, inspections and shipping and receiving. I have focused on continual process improvement and cost reduction. As a supervisor of transportation, I'm very familiar with all aspects of logistics, shipping and receiving and general warehouse operations. I am highly efficient in leading shipping and receiving operations. I am able to lift 100-150 pounds, and have maintained a perfect attendance and safety record throughout a 26 year career. I am looking for a role in operations and logistics in a transportation or warehouse setting.

Educational Background:

High School Dipolma from Jefferson High, Cedar Rapids IA 1/2001 to 10/2012 (Hands on)

Job History / Details:

Summary

I am a high-energy manager successful in building and motivating dynamic teams. I have cultivated a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

I focus on promoting employee engagement, loyalty and morale through effective leadership and communication. I am an adaptable supervisor of transportation with extensive experience in material handling, inspections and shipping and receiving. I have focused on continual process improvement and cost reduction. As a supervisor of transportation, I'm very familiar with all aspects of logistics, shipping and receiving and general warehouse operations. I am highly efficient in leading shipping and receiving operations. I am able to lift 100-150 pounds, and have maintained a perfect attendance and safety record throughout a 26 year career. I am looking for a role in operations and logistics in a transportation or warehouse setting.

Highlights

Shipping and receiving

Safety-oriented

Production scheduling

Defect tracking

Material handling

Staff training/development

Consistently meet goals

Efficient multi-tasker

Staff training

Supervision and training

Skilled negotiator

Sound judgment

Calm under pressure

Quick learner

Dependable and reliable

Customer-oriented

DOT regulations

Hard working and self-motivated

Efficient multi-tasker

Shipping and receiving

Safety-oriented

Production scheduling

Defect tracking

Material handling

Customer-oriented

Quick learner

Hard working and self-motivated

Calm under pressure

Sound judgment

Skilled negotiator

Supervision and training

Efficient multi-tasker

Consistently meet goals

Staff training/development

Dependable and reliable

DOT regulations

Accomplishments

Loaded flat bed by forklift and hand truck.Cleared damaged items and loaded freight.Loaded and unloaded pieces into boxes for shipment.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety..Attached identifying tags to containers.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers, tractors and other equipment.

Read work orders or received oral instructions to determine work assignments and material and equipment needs.

Staff Development:

Trained staff in Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety. Staffing

Worked directly with Human Resources to streamline hiring and onboarding process.

Customer Service:

Ensured superior customer service by communications, and diligently following productivity with assigned task at hand, assuring all has been completed on time, and working overtime as needed.

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Staffing

Worked directly with Human Resources to streamline hiring and oversaw process.Supervision, Supervised employees and monitored productivity, to achieve our goal in a timely manner.

Experience

September 1986 to Current

Whorley Warehousing Cedar Rapids, IA.

janitor,forklift operator,leader of transportation, head supervisor of transportation

Managed team of 12 professionals.Reduced and controlled expenses by being aware of all overtime issues and productivity.Served as mentor to junior team members.Defined strategy and business plan for Cedar Rapids IA.,Atlanta GA. and Shakopee, MN.

Education

1979 Jefferson High Cedar Rapids, IA.

High School Diploma On Hands

Personal Information

My wife and I are looking to relocate to the Spokane Valley area, providing employment is secure.

Affiliations

Leadership Development Program

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