Customer Service High School

Bellavy Ros

Email: abpg7l@r.postjobfree.com

Address:

City: Walnut Creek

State: CA

Zip: 94598

Country: USA

Phone: 619-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated Technical and Professional Writing graduate with excellent research, time management and problem solving skills. Ability to learn concepts quickly.

Educational Background:

High School Dipolma from San Francisco State University, San Francisco CA 1/2001 to 5/2012 (Technical and Professional Writing)

High School Dipolma from SAN FRANCISCO STATE UNIVERSITY, San Francisco CA 1/2001 to 11/2012

Job History / Details:

Summary

To obtain a position as a server that will allow me to apply my interpersonal skills in areas of hospitality and service.

Customer-oriented server with excellent communication skills. Food and beverage expert. Highly knowledgeable about FOH/BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Experience

June 2011 to Current

Chevys Fresh Mex San Francisco, CA

Dinning Room Server and Cocktail Server

Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Promptly served all food courses and alcoholic beverages to guests. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Assisted guests with making menu choices in an informative and helpful fashion. Appropriately suggested additional items to customers to increase restaurant sales.

March 2010 to December 2011

The Cheesecake Factory San Francisco, CA

Filler (Shift Leader)/ Hostess / Designated Trainer

Organized large parties, placed guests in the most efficient seating arrangement, distributed accurate quotes (waiting time), kept tables full, responsible for hosts, proficient knowledge of POS system, trained new host staff of company procedures and policy Crowd, managed and directed traffic flow in the lobby, welcomed guests with a genuine smile, seated guests with a warm smile, knowledge of POS system, took reservations, answered and directed phone calls.

March 2009 to April 2010

Jamba Juice San Francisco, CA

Cashier

Provided professional customer service, managed cashier duties, handled money transactions, consistently tried to meet daily sales goal, attended community events to promote the company, maintained store's presentation, prepared smoothies for customers, restocked, organized inventory, cleaned extensively, maintained health code standards.

Education

4/2012 Internship at Bay Investment Group San Francisco, CA

2012 SAN FRANCISCO STATE UNIVERSITY San Francisco, CA

Bachelor of Arts Technical and Professional Writing

Graduated with a B.A. in Technical and Professional Writing

Maintained a 3.22 GPA while working part time

Met my personal goal of graduation within four years

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