Colleen Lindsey

Email: abpg6n@r.postjobfree.com

Address: *** ****** ****

City: Madisonville

State: TN

Zip: 37354

Country: USA

Phone: 574-***-****

Skill Level: Management

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

OBJECTIVE

Administrative and Reimbursement Professional with over twenty-five years of experience in operations, payer relations, public speaking, physician and hospital reimbursement settings, Compliance, HIPAA and payer contract negotiations.

Profile

Motivated and personal business professional with licenses as a Certified Professional Coder with the American Academy of Professional Coders, a Certified Healthcare Auditor with the American Health Institute of Compliance, Professional Coding Specialist with the American College of Medical Coding Specialists, and a Certified Compliance Professional with American Health Institute of Compliance.

Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Project Management

Report Preparation

Written Correspondence

All Microsoft Word Products Public Speaking

Customer Service

Contract Negotiations

Marketing & Sales Insurance Billing

Curriculum Writing

Front-Office Operations

Professional Presentations

Professional Experience

COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY

Prepare complex reports for managed care organizations and insurance companies, ensuring full compliance with agency requirements and tight deadlines.

Author professional correspondence to customers and vendors.

Design and deliver series of classes for physician practices and hospitals, providing compliance counseling and educating physicians on proper documentation requirements.

Public speaking, with self-written curriculum to many levels of the healthcare community.

Communicate medical concepts to patients using layman`s terms to facilitate understanding.

Certified in ICD-10; Teaching and curriculum writing, and presentations. Established a Strategic Planning ICD-10 Team at Xcenda

Worked as a liason while payers were upgrading software systems to 5010 environment; worked with providers and hospitals as well - to accommodate the transition to be as seamless as possible.

Taught ICD-10 Strategic Changes to providers, hospitals and payers to advocate for early planning.

Provided documentation support for providers; teaching and education.

Worked with software edit companies, clearinghouses and payers to assist in changing their formats for Procedural Testing approval and the diagnostic changes as it related to future softrware edits.

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

Team Player; Received Team Player award from peers at Amgen Training; Dec. 2011

Impeccable Customer Service:

o Received accolades from Amgen Sales Teams in Michigan, Indiana, Kentucky and Tennessee

Develop and implement strategic marketing plan for business:

o Develop 70% of my client list from the Territory Action Report provided by Amgen

o Speak and present at approximztely 5 programs per month

o Travel 75% of the time and thrive in this environment

Won over a highly skeptical Amgen sales team in Detroit, MI

o Working with clients in District resulted in improved sales for client. work-around for clients to receive payments.

DETAIL: MASTERY & ORGANIZATION

Manage all aspects of day-to-day schedule; while maintaining top priorities of sales team:

o Provide timely and well-detailed reports

o Writing an ICD-10 Curriculum Power Point discussion for August, 2012 meeting with peers and Amgen Executives.

o Have personally supervised over 80 employees in past employment situations.

o Taught Evaluation and Management Coding to MD Residents at University of Tennessee Medical Center.

o Compliance with all Federal Commercial Plans; HMO, PPO and other and insurance requirements.

Employment History

AMERISCOURCE BERGEN-XCENDA- MGR, FIELD REIMBURSEMENT, AMGEN TEAM 2011-CURRENT - TEAM LEAD - CARLA ARRENDALE - 850-***-****

GOSHEN HEART AND VASCULAR CENTER - MGR, 2008-2011, DIRECTOR- RAM KHATTRI-CHETTRI - 574-***-****

UNIVERSITY OF TENNESSEE MEDICAL CENTER- DIRECTOR OF NETWORK CODING; 2003-2008 - PHYSICIAN DIRECTOR - KIM FRIAR - 865-***-****

Education

UNIVERSITY OF CHICAGO GPA: 3.89/4.0

Majored in English and Psychology.

UNIVERSITY OF TAMPA

Medical Terminology and Medical Anatomy Courses GPA: 4.0/4.0

PROFESSIONAL ORGANIZATIONS:

AMERICAN ACADEMY OF PROFESSIONAL CODERS

AMERICAN COLLEGE OF MEDICAL CODING SPECIALISTS

AMERICAN INSTITUTE OF HEALTHCARE COMPLIANCE

PRACTICE ADVISORY COUNCIL, CIGNA MEDICARE

MEMBER OF PROFESSIONAL EXECUTIVE WOMEN OF AMERICA

NAMED -WHO`S WHO OF PROFESSIONA BUSINESSWOMEN- INDIANA, 2010

AAPC CHAPTER VICE-PRESIDENT - 2001 - KNOXVILLE, TN

PROFESSIONAL REFERENCES:

GEORGE -TAKA- ELKINS - SALES - AMGEN - 423-***-****

CARLA ARRENDALE - TEAM LEAD - XCENDA - 850-***-****

LINDA BREWER - EDITOR - NEWS HERALD - 865-***-****

RAM KHATTRI-CHETTRI, NPC - DIRECTOR, GOSHEN HEART AND VASCULAR CENTER -- 574-***-****

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