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Customer Service High School

Location:
Iola, TX
Posted:
November 06, 2012

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Resume:

Melanie Carrell

Email: abpg5s@r.postjobfree.com

Address:

City: Iola

State: TX

Zip: 77861

Country: USA

Phone: 936-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Result-driven, proactive and resourceful administrative professional with 11 years experience providing legal support to local government.

Educational Background:

High School Dipolma from Anderson-Shiro Consolidated High School, Anderson TX 1/2001 to 5/1991 (High School)

Job History / Details:

Career Overview

Result-driven, proactive and resourceful administrative professional with 11 years experience providing legal support to local government.

Skill Highlights

Schedule management

Legal administrative support

Meets/exceeds goals

Attention to detail

Filing and data archiving

Microsoft Excel

Microsoft Office Suite

Documentation

Email

Internet Research

Letters and Memos

Microsoft Word

Multi-Task Management, Organizational Skills

Proofreading

Reading Comprehension

Scheduling

Spreadsheets

Telephone Skills

Time Management

Travel Arrangements

Travel Booking

Travel Planning

Type 60 WPM

Writing

Account Management

Active Learning

Computer Proficiency

Customer Service

Data Entry

Core Accomplishments

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying and scanning documents for inter-departmental use.

Answered multiple phone lines, transferred calls to corresponding departments, filed all court data, including dockets and citations accordingly.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Preparation

Prepared docket packets for Civil/Justice/Criminal cases and fees/services for local government.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Reporting

Maintained monthly reports to provide local government Treasure and Auditors with updated information for accounts receivable.

Planning

Arranged, scheduled and coordinated all dockets for Criminal and Civil Court Cases.

Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Professional Experience

September 2001 to Current

Grimes County Justice of the Peace, Pct One Iola, Texas

Administrative Assistant/Court Coordinator for Local Government

For 11 years, administrative assistant/court coordinator for local county government. Experience includes:

Data Entry

Receptionist Duties

File Organization

Accounts Receivable

Incoming/Outgoing Calls

Word Document Creation

Operating Procedure Policy

Train New Employees

Education

Anderson-Shiro Consolidated High School Anderson, Texas

GED High School



Contact this candidate