Sales Customer Service

Kamal Bahia

Email: abpg4r@r.postjobfree.com

Address:

City: Fresno

State: CA

Zip: 93737

Country: USA

Phone: 702-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Well-qualified marketing professional adaptive to changing market conditions. Demonstrated ability to provide leadership to an organization with a focus on revenue and product longevity.

Educational Background:

High School Dipolma from California State University, Fresno, Fresno CA 1/2001 to 5/2003 (Business Administration, with an emphasis in Marketing)

Job History / Details:

Professional Summary

Well-qualified marketing professional adaptive to changing market conditions. Demonstrated ability to provide leadership to an organization with a focus on revenue and product longevity.

Areas of Expertise

Exceptional sales skills

Business development

Account management

Powerful negotiation skills

Top-rated sales performance

Client development

Strong networking

Researched sales leads

Cash handling expertise

Territory management

Client acquisition

Strong interpersonal skills

Multilingual in English, Punjabi, Hindi and some Spanish

Excellent work ethic

Energetic and proactive

Goal-oriented

Team player

Analytical

Developing local contracts

Highly competitive

Self-motivated

Work Experience

November 2010 to Current

All Access VIP Las Vegas, NV

Marketing/Sales

Marketing, networking, building strong client relationships and providing high value-adding services, resulting in a 15 percentage company revenue increase. Reinvented how team interacts with prospective clients by developing an innovative and creative sales pitch that was implemented into the sales team's strategy in 2011. Planned and led three training sessions to promote sales team professional development and sales goal reinforcement. Communicate regularly with territory, regional and strategic managers for daily support and strategic planning for accounts. Maintain and organize a customer database of over 600 clients nationwide.

May 2010 to December 2010

Subway Sandwiches, Inc. Fresno, CA

General Manager

Managed employees and assigned work schedules. All banking functions, including cash handling. Tracked inventory. Direct contact for vendors. Analyzed, tracked and reported daily sales and revenue. Accounts payable and accounts receivable. Reviewed and maintained all contracts and store policies. Assigned tasks to associates, trained new hires, tracked progress and updated the store owner. Matched purchase orders with invoices and recorded the necessary information.

October 2008 to August 2010

Bank of America Fresno, CA

Personal Banker

Recognized top seller by finishing in the 5th percentile within the market/region for 7 consecutive quarters. Researched and generated new business. Deepened relationships by selling products and services to potential and existing customers. Received superior customer service satisfaction scores for seven consecutive quarters. Achieved aggressive sales goals and provided high quality customer service. Sold financial products, including credit cards, Certificates of Deposit, IRA's, and loans. Opened deposit accounts and took loan applications. Responded to customer inquiries and concerns, and created positive solutions. Recognized and referred cross-sell opportunities. Performed daily/weekly sales reporting. Interviewed and processed consumer loan applications and credit line requests for customers. Obtained referrals from loan customers. Quoted rates, terms and programs for loan customer requests. Recommended loan approvals and denials based on customer loan application reviews. Developed and maintained relationships with local real estate agents. Generated prospects for new loans with at least 250 cold calls weekly. Maintained confidentiality of bank records and client information. Supported other sales associates as needed.

December 2004 to November 2008

MC Mortgage Fresno, CA

Branch Manager/Senior Loan Officer

Managed a team of loan officers, recruited and trained new employees, maintained ethical standards and light human resource functions. Originated, reviewed, processed, closed and administered customer loan proposals. Recommended loan approvals and denials based on customer loan application reviews. Maintained current loan and pricing information. Compiled database of loan applicants' credit histories, corporate financial statements and other financial information. Developed and maintained relationships with local real estate agents. Submitted loan applications to underwriters for verification and recommendations. Successfully closed an average of 12-15 loans per month. Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. Maintained strict confidentiality of bank records and client information. Created strategies to develop and expand existing customer sales, which resulted in a 12 percentage increase in annual sales.

December 2003 to November 2004

Ameriquest Mortgage Company Fresno, CA

Account Executive

Direct marketing and business development. Maintained the loan applicant database. Executed the loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates. Maintained current loan and pricing information on the on-line banking website. Submitted loan applications to the underwriter for verification and recommendations. Recommended loan approvals and denials based on customer loan application reviews. Complied with regulatory requirements. Received Employee of the Quarter service award. Branch ranked #1 in the nation.

Education

2003 California State University, Fresno Fresno, CA

Business Administration, with an option in Marketing Bachelor of Science

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