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Sales Customer Service

Location:
Lynchburg, VA
Posted:
November 06, 2012

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Resume:

Joshua Armentrout

Email: abpfvr@r.postjobfree.com

Address: **** **** ***, ***. **

City: Lynchburg

State: VA

Zip: 24502

Country: USA

Phone: 540-***-****

Skill Level: Management

Salary Range: $45,000

Willing to Relocate

Primary Skills/Experience:

Sales Healthcare

Educational Background:

Bachelors Degree, Natural, Social, and Health Sciences

Liberty University, 01/2008 - 05/2011

Lynchburg, VA

Certification, Medical Coding, CNA, CPR & AED, Int. & Adv. Hlth Care

Dabney S. Lancaster Community College, 08/2006 - 05/2009

Clifton Forge, VA

Job History / Details:

JOSHUA ARMENTROUT

106 Suffolk Ct. * Longwood, FL 32779 * Phone: 540-***-**** * abpfvr@r.postjobfree.com

INSIDE SALES / SALES MANAGER

Inside Sales and Sales Manager with extensive sales knowledge, immense management experience, and creative methods on revenue retention.

My expert experience in sales management and cultivating customer relationships, developing effective marketing techniques and innovative methods of carrying ideas out in order to boost business, an extinguished background and training in areas of professional and interpersonal communication, and customer service.

AREAS OF EXPERTISE

Sales Management

Budgeting

Computer Efficiency

Team Leadership

Marketing

Scheduling Cultivating Customer Relationships

Drafting Software Reports

Public Relations Expertise

Business Ethics

Building Clientele

Account Management Generating New Sales

Customer Service

Training

Engagement Strategies

Leadership/Team Building

Professional Communication

PROFESSIONAL EXPERIENCE

CENTURYLINK, Apopka, FL 2012-Present

Inside Sales / Account Manager

Developed new clientele and cultivated relationships to maintain and strengthen current customer loyalty

Created and integrated strategies to increase sales growth and retain revenue through account management, customer service, and relationship building

Evaluated and proposed new and better locations for existing customers to consider

Promoted additional products and services in order to increase market shares

Maintained up-to-date knowledge in broadband and local and long distance services

Acquired expertise familiarity with voice and data equipment from Cisco, Adtran, Avaya, Mitel, Nortel, RUCKUS, Metro Ethernet, MPLS, private line, and T-1 networking solutions

Exceeded expectations in meeting sales quotas

Earned Quota Buster Awards several times as a result of increased sales

LINKOUS CHRISTIAN TOURS, INC., Bedford, VA 2006-2012

Public Relations / Sales Manager

Managed and developed financial prospects for the business

Conducted training sessions with new employees and prepared them for their job responsibilities

Analyzed data and generated financial reports that displayed records of assets, liabilities, profits, losses, tax liability, and other fiscal records

Produced schedules for drivers, clients, and charter buses

Handled website development and implemented new marketing strategies and avenues

Maintained close, professional relationships with customers to ensure customer satisfaction and loyalty

Established plans and procedures to effectively resolve potential customer dissatisfaction

JOSHUA ARMENTROUT - Page 2

Phone: 540-***-**** * abpfvr@r.postjobfree.com

STAR-TEK / CENTURYLINK / QWEST COMMUNICATIONS, Lynchburg, VA 2010-2011

Small Business Consultant / Hi-Cap Sales Acquisitions

Established engagement strategies for small and medium-sized business customers

Educated customers on various products

Formulated solutions to complex customer issues as they relate to their telecommunication needs

Interacted with customers in order to maintain positive relationships with the purpose of renewing current business and recruiting new sales

DAYS INN & SUITES, Dallas, TX 2004-2011

College Intern

Acted as a floating manager

Performed daily, clerical duties inside of the hotel

Attained knowledge and skills of a manager by assisting with daily operational responsibilities

RADIO SHACK, Covington, VA 2005-2006

Manager in Training / Store Manager

Acquired certification in Radio Shack skill assessments

Coached and trained new employees

Conveyed extensive knowledge on store products and services to customers and suggested particular merchandise for purchase

Fulfilled orders for new merchandise

Achieved title of the district as lead salesman for Cingular Wireless, which led to opportunities to visit various other Radio Shack stores in the area to aid in increasing sales and producing new sales methods

Accelerated store-wide sales by 23 percent

EDUCATION AND CERTIFICATIONS

Bachelor of Science in Multi-Disciplinary Studies, Liberty University, Lynchburg, VA

Areas of Concentration: Natural, Social, and Health Sciences

Associates of Arts and Sciences, Dabney S. Lancaster Community College, Clifton Forge, VA

Degrees: Education, General Studies, Biology

Certification in Medical Coding - Dabney S. Lancaster Community College

Certification in Intermediate and Advanced Health Care - Dabney S. Lancaster Community College

Certification in Nursing Assistant - Dabney S. Lancaster Community College

Certification in Adult, Infant, and Child CPR & AED - American Red Cross, American Heart Association

HONORS AND MEMBERSHIPS

Dabney S. Lancaster Student Senate, Member

Repeat Awardee of Sales Quota Buster Receiving Numerous Awards and Recognition

Alleghany Highlands Commonwealth Attorney Candidate, Head Political Circulator

Dabney S. Lancaster Community College, Vice President`s List

Dabney S. Lancaster Community College, Graduation Class Speaker



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