High School Customer Service

Candice N Oldaker

Email: ********@*****-********.***

Address:

City: RoadUnion City

State: TN

Zip: 38261

Country: USA

Phone: 731-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified Pharmacy Technician with experience at a leading national drugstore chain. Skilled at filling prescriptions, patient care, and data entry. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times.

Educational Background:

High School Dipolma from Pineville High School, Pineville LA 1/2001 to 5/2000 (REQUIRED)

High School Dipolma from PTCB, Pineville LA 1/2001 to 11/2012

Job History / Details:

Professional Summary

Certified Pharmacy Technician with experience at a leading national drugstore chain. Skilled at filling prescriptions, patient care, and data entry. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times.

Licenses

Pharmacy Technician Certificate

Skill Highlights

Exceptional patient care and interaction

Motivated self-starter

Prescription drug labeling

HIPAA Regulations

Committed to quality assurance

Insurance billing expert

Data entry specialist

Pharmacy law knowledge

Prompt

Completing and filing paperwork

Conflict resolution ability

Flexibility in scheduling

Inventory maintenance system

Work Experience

January 2005 to February 2006

Fred's Pharmacy Pineville, LA

Certified Pharmacy Technician

Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified patient data and billing information.Verified accuracy and completeness of information on prescription and refill requests.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Labeled all products appropriately, including cautionary and auxiliary labels.

June 2001 to January 2004

Polly's Daycare Pineville, LA

Child Care Provider

Taught pre-school, interacted with children and parents daily, made lesson plans for the class to have a fun, learning experience.

June 1999 to July 2001

Grant One Stop Pollock, LA

Cashier

Stocked inventory, ran cash register and computer, assisted customers, cleaned area, filled out end of shift paperwork, answered phone

May 1999 to June 2001

Popeye's Chicken Monroe Highway Pineville, LA

Cashier

Stocked inventory, ran cash register and computer, assisted customers, cleaned area, filled out end of shift paper work, answered telephone.

Assisted customers, filled orders, cleaned tables, operated cash register, trained new employees to work cash register and fulfill duties.

Education and Training

May 2000 Pineville High School Pineville, LA

EDUCATIONHigh School Diploma

PTCB,

Certified Pharmacy Technician License- November 2005

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