Customer Service High School

Tamara Richardson

Email: abpfsl@r.postjobfree.com

Address:

City: Henderson

State: NV

Zip: 89052

Country: USA

Phone: 702-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My goal is to obtain and be a part of a challenging, flexible and fast-paced position which effectively utilizes my current skills and abilities with opportunities for growth in a progressive and stable organization.

Educational Background:

High School Dipolma from Baker College, Owosso MI 1/2001 to 6/1988 (Travel Agency Management/Marketing)

High School Dipolma from Gladwin High School, Owosso MI 1/2001 to 11/2012

Job History / Details:

Career Overview

My goal is to obtain and be a part of a challenging, flexible and fast-paced position which effectively utilizes my current skills and abilities with opportunities for growth in a progressive and stable organization.

Skill Highlights

Administrative support

Legal administrative support

Attention to Detail

QuickBooks

Microsoft Word

Rent Manager Software

Office Management

Organizational Skills

Telephone Skills

Time Management

Data Entry

Client Relations

Computer Proficiency

Problem Solving

Professional Experience

October 2009 to Current

Windermere Anthem Hills Henderson, NV

Administrative Asst/Rent Processor

General Bookkeeping for approximately 350 properties-10 property managers

Collect, allocate, process and deposit rent checks

Create and print Detailed Owner Statements and send to each owner with bills

Accounts Payable

Set up Properties, Owners and Tenants in accounting program

Set up, monitor and transfer tenant payments from PayLease

Payout property owners via checks or electronically

Balance Security Deposit Listing Report with bank statements

Set up, receive and maintain owner reserves

Reconcile Bank Accounts

Create management fee reports, calculate broker fees and create checks for property managers

Maintain balance sheet for each property

Maintain Trust Account

Create Security Deposit Transmittals

Maintain compliant files for the Real Estate Division of the State of Nevada

Customer Service

Year end balancing

Create and distribute 1099's

July 2008 to October 2009

Primary Residential Mortgage Henderson, NV

Front Desk Receiptionist/Mortgage Loan Processor

Maintain and efficiently operate front desk

Answer 6 line phone system

Collect loan applications and all applicable back up documentation

Set up new loan files

Request all necessary document and information from prospective buyers during loan process

Send completed loan files to corporate for underwriting

Maintain organized and secure files throughout loan approval/denial process

Maintain highest level of customer service for incoming calls and walk-ins

Gather any additional information needed from underwriter

Schedule appraisals and needed (or required) pest inspections

November 2003 to December 2007

Great Lakes Distributing, LLC Ludington, MI

Co-owner/Bookkeeper

Vending route for the distribution of Pepperidge Farm products to Mason, Manistee, Wexford, Mecosta and Oceana counties

Responsibilities included daily financial reconciliation of monies and reports from PF, bank deposits and A/P

Additional duties included inventory, merchandising shelves and loading/unloading products from semi

Sold business in May of 2007

February 2000 to October 2007

Harbor View Marina Ludington, MI

Marina Manager

Position began as administrative assistant, from March, 2003, through 2005

Duties included all financial aspects, daily operation of office, A/R, A/P, G/L, Payroll-including all monthly, quarterly and yearly reports, monthly sales tax reports, quarterly diesel fuel reports, invoicing, sales, responsible for a small Ship's Store-including point of sale, inventory, buying merchandise

Promoted to manager beginning of 2006

Responsible for overall aspects pertaining to the operation of the marina-hiring and supervising up to twelve employees, advertising, sales, promoting the marina, daily pool maintenance, buying of fuel, basic knowledge of watercraft, seasonal slip sales, room rentals

December 1997 to February 2000

Nicholson & Krusniak Ludington, MI

Legal Secretary

Multiple attorney firm

Duties included preparation of legal documents, filing legal documents with the courts, letter writing, dictation, filing, answering phones, scheduling appointments, customer service and back-up bookkeeper

October 1996 to December 1997

R.S. Northrup Builders Ludington, MI

Bookkeeper

Full responsibility of maintaining construction company which employed up to 6 people

Duties included payroll, A/P, A/R, daily bank deposits, payroll tax deposits, monthly-quarterly-yearly payroll reports, workers compensation injury reporting, MESC claims reports, answering telephone, customer service

October 1992 to October 1996

Lighthouse Employment Services Ludington, MI

Administrative Assistant

Full-time accounting and administrative duties of four satellite offices employing up to 350 people

Duties included payroll, A/P, A/R, G/L, tax deposits, all payroll reports, MESC claims reporting, workers comp injury reporting, daily bank deposits, monthly report preparation for CPA, mail distribution, customer service, Friend of the Court garnishments/payments

Also participated in processing of potential temporary employees, to include interviewing, checking references, filing, making sure all necessary paperwork complete

Education

Baker College Owosso, MI

Associates Travel Agency Management/Marketing

Gladwin High School Gladwin, MI

High School Diploma General

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