Carolyn S Viera

Email: abpfrq@r.postjobfree.com

Address:

City: Grand Blanc

State: MI

Zip: 48439

Country: USA

Phone: 810-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Educational Background:

High School Dipolma from Oakland University, Rochester Hills MI 1/2001 to 8/2012 (Health Care Admiration)

High School Dipolma from Mott Community College, Rochester Hills MI 1/2001 to 11/2012

High School Dipolma from Genesys Regional Medical Center, Rochester Hills MI 1/2001 to 11/2012

High School Dipolma from Bentley High School, Rochester Hills MI 1/2001 to 11/2012

Job History / Details:

Professional Summary

Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Skill Highlights

Good problem solver

Understands medical procedures

Compassionate

Good listener

Reliable transportation

Fast learner

Patient-focused care

Documentation procedures expert

Calm and level-headed under duress

Quick problem solver

Type 45wpm

Power Point

Excel

Charting expertise

Professional Experience

May 2005 to October 2011

Genesys Regional Medical Center Grand Blanc, Michigan

Unit Secretary/EMT-Emergency Room

Trauma Team/Ekg/transport of patients Transcribing of physician orders Prepare charts for admissions/Transfers/Auth for admits Registration/Bed placement Answer phone/faxes/collection of co-payments.

Completed and submitted clinical documentation in accordance with agency guidelines.Read and recorded temperature, pulse and respiration.

Documents objective data and routine aspects of patient care.

Performed clerical duties, such as word processing, data entry, answering phones and filing.

Scheduled and accompanied clients to medical appointments.

Verified and created claim numbers by communicating with various insurance companies.

April 2004 to February 2005

St Catherine Village Madison, Mississippi

Unit Secretary Supervisor/ Head of Medical Records

Supervisor 10 employees/Schedules/Evaluation/ Interview Answers phone/faxes/file/ transfers

Transcribing of physician orders Monthly charges/care plans/ history& physical

Ordering nursing supplies/ nourishments Chart order/coding for doctor signatures

TB report Dictation/ discharge/death summary Admissions/Discharge monthly

Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.

Identified process improvements in the day-to-day functioning of the department

.Closely collaborated with management team to make necessary improvements and satisfy resident needs.

Participated in facility surveys and inspections made by authorized governmental agencies.

Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.

Created and maintained computerized record management systems to record and process data and generate reports.

January 2000 to March 2001

American HomePatient Chesapeake, Virginia

Customer Service Representative

Answers phones/faxes/file.

Verification of Insurance.

Pars, Bipap, Cpap, DME.

Patient care for hospice/special orders.

Accurately recorded and reported test results according to established procedures.

Developed and maintained positive customer relationships through effective communication.

Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolution.

Verified and created claim numbers by communicating with various insurance companies.

October 1998 to September 1999

HavenWyck Hospital Auburn Hills, Michigan

Administrative Assistants of DON/Infection Control

Taking Minutes Readmission

Study Prepare Orientation/Educational Grid/Books/Badges/Keys Create New Forms Reports and Summary of Indents

Doctor Credentials Memo/Setting up meetings and appointments/faxes/flyer Scheduling orders/order entry/tests Prepare patient charts/discharges/admissions/transfers Answer phone/referrals/faxes

Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.

Created databases and spreadsheets to improve inventory management and reporting accuracy.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

Education and Training

Oakland University Rochester, Michigan

Select One Health Care Admiration

2012 Mott Community College Flint, Michigan

Associcate Degree In General Studies General Studies Health Unit Coordinating

August 2007 Genesys Regional Medical Center Grand Blanc, Michigan

Emergency Medical Technician

Bentley High School Burton, Michigan

Curriculum - General Business

Contact this candidate