Customer Service Sales

Anthony Adair

Email: abpfnn@r.postjobfree.com

Address:

City: Sacramento

State: CA

Zip: 95818

Country: USA

Phone: 512-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: To obtain a sales/management job with an industry leader.

Educational Background:

High School Dipolma from California State University, Long Beach CA 1/2001 to 5/2002 (Business)

Job History / Details:

Career Focus

Objective: To obtain a sales/management job with an industry leader.

Summary of Skills

Client acquisition

Needs assessments

Client Relations

Customer Service

Top-rated sales performance

Microsoft Word

Excel

Power Point

Professional Experience

December 2011 to July 2012

Capital One Bank

Mortgage Consultant

Work with current branch customers on home refinances and home purchases.

Worked with realtor's, financial advisor's, and builders, to generate outside business.

Profile customers extensively to find the best mortgage product for their needs.

Help customers save money through refinances.

Provide excellent customer service

Cold call bank customers to increase sales

May 2008 to December 2012

Mortgage Lending Specialist

Consumer lending for two plus years

Work with current and new customers on lending solutions

Upsell insurance products on personal and real estate loans

Get new accounts through phone solicitations/in store solicitations

Work with customers on real estate applications and loans

Work with sales team to provide excellent customer service.

July 2007 to January 2008

Wachovia Bank

Personal Banker

Currently licensed with a series 6, 63, and Life Insurance

Profiled customers to meet all financial needs

Created financial plans for clients

Worked with customers to get personal and real estate loans

Provided excellent customer service

Sold Mutual funds

Helped teller line with cash handling duties

50 percentage inside and 50 percentage outside sales.

May 2005 to December 2006

Washington Mutual Bank

Personal Banker

Currently licensed with a series 6,63 and Life Insurance

Sold Mutual Funds, Life Insurance, and Annuities

Worked with customers on personal loans and real estate loans

Profiled customers to find their financial needs

Going out in the field to bring in business

Minimum 40 cold calls per day

50 percentage inside and 50 percentage outside sales

Handle Retirement planning for clients

Second in my region in trades

Help clients with checking and saving account needs

Helped teller line with cash handling duties.

May 2004 to May 2005

Cintas Corporation Pico Rivera, CA

Outside Sales Representative

Sold facility maintenance services to small/medium sized businesses

Generated new business through cold calling, averaging 300 cold calls per week

Continuously met weekly and monthly quotas

Opened an average of 5-7 new accounts per month

Successfully expanded client base through networking.

Education

2002 California State University Long Beach,

Professional Affiliations

Played division 1 water polo for CSULB Team continuously ranked among top five in the nation Co-captain Member of Sigma Alpha Epsilon Fraternity Capital One Confidential

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