Customer Service Sales

Kimberly Williams

Email: abpfj8@r.postjobfree.com

Address:

City: Aurora

State: CO

Zip: 80015

Country: USA

Phone: 303-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dynamic results driven leader with an entrepreneurial attitude. Innovative executive and marketing professional experienced in high-volume retail and business operations selling into multi-vertical markets. Desires a high-level position in a professional corporate environment.

Educational Background:

High School Dipolma from John F. Kennedy, Denver CO 1/2001 to 5/1985 (Business)

Job History / Details:

Executive Profile

Dynamic results driven leader with an entrepreneurial attitude. Innovative executive and marketing professional experienced in high-volume retail and business operations selling into multi-vertical markets. Desires a high-level position in a professional corporate environment.

Skill Highlights

Awards Include; President Recognition for 212Degrees, 125 percentage to quote YOY Winner Circle, Women in Leadership, TOP PTT Sales, 100 percentage NPS Score, Most Mobile Broadband Sales, Most Tablet Sales, ICE Award (6), High Five, Certificate of Appreciation for Exceptional Customer Service and Support

Excellent communication, interpersonal, and negotiation skills focused on establishing trust

High level of self-confidence and self-motivation with demonstrated ability to work remotely and independently

Award-winning long-term relationship building skills generating loyalty above and beyond the sales relationship

Sincere, positive motivator, self-organization, excellent multi-tasking managing rapidly shifting priorities in a fast changing environment

Creative, resilient, tenacious, innovative leader that is a detail oriented team player, excellent follow through ability, and passion for customer satisfaction and engagement

Professional and confident presentation/phone/email skills

Professional Experience

September 2005 to Current

Verizon Wireless Greenwood Village, CO

Business Account Executive

Responsible for selling 20K in revenue per month, meeting and exceeding goals 125 percentage YOY. Lead business development activities to identify customer opportunities. Sell solutions that help deliver technology solutions making better business outcomes possible. Dedicated to helping businesses evaluate and adopt new technologies securely and effectively that increase ROI. Knowledge of Managed Network, Security and IT infrastructure Management Services, distribution, channel development and commercial sales in the telecommunications and IT services.

Negotiate and close deals. Generate new business in open/assigned territories through prospecting, cold calling networking and generating leads and referrals. Provide follow-up and training for new customers, handle equipment issues, perform rate plan analysis, explain billing and interact with Support Center on customer service issues. Inside sales consisting of maintaining and growing existing customer base and managing churn. Customer service team manager.

December 1999 to November 2005

Denver Mobile Upholstery & Detail, Inc. Denver, CO

Vice President

This opportunity provided an array of business knowledge expansion and personal growth with rewarding accomplishments. Thrived in the sales experience; meet and exceed sales goals, closed and presented new accounts, and up-selling. Self-motivated and produced $250K in sales within first two years. Sales strategies and proven success in marketing, cold calling, presentations, closing new business, follow up, negotiation, up-selling to meet and exceed monthly sales goals. Technically enhanced and fine-tuned all business operations skills, including finance, sales, customer service, marketing, and human resources. Trained and managed a staff of ten plus people.

July 1998 to December 1999

JD Edwards World Solutions Company Greenwood Village, CO

Software Upgrade Specialist / Resource Analyst

Managed the development and execution of client software. Working closely with procurement and shipping. Managed resource department and utilized technical spreadsheets to update database. Excelled in relations while developing new and improved streamlined methods for business procedures.

December 1995 to July 1998

KPMG Greenwood Village, CO

Data Control Specialist

As a consultant and contractor for the Department of Defense (DoD) Resource Management Division, with Level-10 security clearance it was very exciting and glorifying working with the Chief and his accounting staff producing the President's Budget. Handled and maintained strict confidentiality with sensitive information. Ability to maintain objectivity without compromising sensitivity.

July 1993 to December 1995

Cabot Oil & Gas Corporation

Assistant Office Manager

December 1986 to June 1993

BeautiControl Cosmetics Dallas, TX

Client Services Manager

Education,

High School Diploma

Axiom, Indirect Selling to Small Business, Enterprise Data Solutions, Sales Flow Process Selling, Multimedia Services, Servicing With Integrity, Net Promoter Score, Project Communications Management, Managing Accelerated Projects, Writing Advantage, Learning Your Behavioral Style, Disabilities Awareness Training, The Personal Touch in Email, Code of Conduct Review Program, General Office Safety, Producing Results with Others, Negotiation Skills, Effective Business Writing, Selling with Integrity

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