Quality Assurance Customer Service
Resume:
Gloria Snipes
Email: abpfhq@r.postjobfree.com
Address:
City: Durham
State: NC
Zip: 27704
Country: USA
Phone: 919-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Hard-working, entry level worker, looking to apply my education and experience to a job in Business Managegment. Areas of proficiency include budget, data,customer orient, quality assurance and leadership skills.
Educational Background:
High School Dipolma from Durham Technical Community College, Durham NC 1/2001 to 5/2011 (Computer Programming)
High School Dipolma from Shaw University, Durham NC 1/2001 to 10/2012
Job History / Details:
Career Focus
Hard-working, entry level worker, looking to apply my education and experience to a job in Business Managegment. Areas of proficiency include budget, data,customer orient, quality assurance and leadership skills.
Core Qualifications
Detail oriented
Critical thinker
Excellent research skills
Microsoft Word, Excel, PowerPoint
Team leadership
Internal Auditing
Customer Needs Assessment
Customer Service
Accounts Payable/Receivable
Education and Training
1992 Durham Technical Community College Durham, NC
Computer Programming
2011 Shaw University Raleigh, NC
Bachelor of Science Business Administration/Mgmt.
Academic Achievement Award
Accomplishments
Scheduling
Managed detailed scheduling to ensure adequate timing through high-demand system
Successfully developed a spreadsheet in several areas of data entry which resulted in positive outcome
Accounts Payable/Receivable
Work Experience
November 1998 to October 2012
Durham County Dept. of Social Services Durham, NC
Information Specialist
General knowledge of the principles of data input, processing and output
General knowledge of hardware and software utilized
Ability to type for data entry
Ability to communicate effectively and speak orally
Ability to work under time constraints and other demands
September 1996 to October 1999
Duke University West Campus Durham, NC
Food Service Aid/Cashier
Worked in different areas of food service assisted in preparing sandwiches, waitress
Responsible for opening and closing the register
July 1991 to April 1995
CFA Trucking Company Durham, NC
Data Entry Operator
Logged trucks in and out of premises
Answered Muti-telephone lines
filed
typed correspondence
January 1985 to February 1991
Brightworld Nursery Durham, NC
Day Care Assistant
Assisted with the two and three year olds
Developed lesson plans
Taught and assisted in feeding and restroom duties
October 1995 to October 1997
Blue Cross/Blue Shield Durham, NC
Claims Examiner
Knowledge of keying Paper Claims
Coding Invoices
Insured Payments to hospitals and private practices
Mailed Correspondents to doctors and patients
Knowledge of medical terminology
Contact this candidate