Customer Service High School

Kay Cathleen Spencer

Email: ********@************.***

Address:

City: Johnstown

State: NY

Zip: 12095

Country: USA

Phone: 518-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position in Information Technology

Educational Background:

High School Dipolma from Fort Plain Central School, Fort Plain NY 1/2001 to 6/1979 (Business)

Job History / Details:

Career Overview

To obtain a position in Information Technology

Qualifications

Digital printing/copying

Strong collaborative skills

Excellent communication skills

Very experienced in medical terminology

Works well independly

A self-starter

very little supervision needed

good work ethnics

dependable

trustworthy

pay attention to details

Technical Skills

Skills Experience Total Years Last Used

computer operations Computer console Operator Exam scored 85.0

Accomplishments

College Credits earned during night study while employed full-time include

Studies in Accounting

MA Business Finance

Introduction to biology

Freshman English

Introduction to Data Processing

Work Experience

March 1987 to March 1998

Montgomery County Treasurer's Office Fonda, New York

Account Clerk Typist

Processing and collecting tax payments from customers.

August 1995 to March 1996

United States Postal Service Mayfield, New York

Rural Carrier Associate

Salary: 384.00 USD Bi-weekly Mayfield, NY 12117-3998 United States Hours per week: 21 Supervisor: David Wilson 800-***-****) Okay to contact this Supervisor: Yes Sort, package, and deliver mail and packages in rural area.

Sell stamps and collect funds.

February 1995 to April 1995

NYS Department of Taxation & Finance Albany, NY

Tax Clerk

W.A. Harriman Campus, Albany, NY 12227

Review and verify incoming tax returns for processing and accuracy.

January 1994 to December 1994

Amsterdam Savings Bank Upper Market Street, Amsterdam, NY 12010

Teller

Hours per week: 35 Customer service duties in various areas involved check cashing, processing deposits, issuing money orders, receiving tax payments and assistance with any other issue customer may need related to their personal banking.

March 1990 to June 1991

Amsterdam Memorial Hospital Amsterdam, New York

Computer Operator

Keypunching hospital documents related to incoming admissions or patient discharges. Maintaining and operating computer system and printer. Provide training to new employees as needed.

March 1986 to March 1987

County Government Fonda, New York

Montgomery County Department of Social Services

Recording Accounts payable and accounts receivables in clients charts. Processing and calculating payroll for county employees

March 1981 to March 1986

County Public Health Nursing Fonda, New York

Montgomery County Nursing Service

Typing Physician Orders relating to patient care. Filing information into patient charts. Keypunching and verifying various documents. Trouble shooting involved working closely with the Data Processing Department.

March 1980 to March 1981

County Government Fonda, New York

Montgomery County Administrator's Office

Prepare for County Board of Supervisor's meetings. Provide stenographer duties to record meetings. Set up Board rooms for meetings and photocopying required documents.

Education and Training

1979 Fort Plain Central School Fort Plain, New York

High School Diploma Business

Additional Information

Availability: Job Type: Permanent, Temporary, Term, Detail, Internships

Civil Service exams taken:

Typist 97.2

Senior Clerk Typist 75.0

Senior Account Clerk Typist 89.2

Medical Audit Clerk 74.0

Principal Account Clerk 71.0

Computer Console Operator 85.0

Account Clerk typist 82.8

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