Customer Service Specialist
Resume:
Jalisa Wheeler
Email: *********@********.***
Address: *** *** ********* **
City: Taylorsville
State: MS
Zip: 39168
Country: USA
Phone: 253-***-****
Skill Level: Assistant
Salary Range: 50
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jalisa M Wheeler
*********@********.***
Qualification Highlights
Goal oriented professional with outstanding interpersonal and customer service skills. Dedicated team-player; able to multi-task and work independently. Possess exceptional clerical skills and technically proficient in all Microsoft applications to include Word, Excel, PowerPoint, and Outlook. Extensive experience managing difficult logistical issues in intense, difficult circumstances (Operation Enduring Freedom); highly motivated, results in a oriented individual with a positive attitude that does what it takes to get the job done with no excuses.
Military Experience SUPPLY SPECIALIST 2011 to PRESENT
U.S. Army, FOB Walton, Afghanistan
Currently serving as Bravo Company 2nd Brigade 2nd Infantry Division Supply Specialist forward deployed in support of OEF 11-12; responsible for the health, welfare and training for 3 enlisted soldiers; manages the PBUSE system on daily basis, ordering, receiving, updating and processing supply request; maintains historical and operational records for 15,000 pieces of military and civilian equipment; accountable for an annual CL I, II, IV and IX budget exceeding over $3 billion.
aA Manage, process and turned-in over $11 million of serviceable and unserviceable CL II and IX parts back into the Army Supply System.
aA Account for and maintain the equipment records of over 15,000 pieces of equipment and keep all reports accurate and all historical files ready.
aA Oversee the Armament section valued at over $2 million. Conducts quarterly inspections on all pieces of equipment to maintain an OR rating at 100%.
aA Exercised control over access to and serviceability of all materials and supplies without supervision, ensuring procedures for proper maintenance and disposition.
Unit Supply Specialist 2010 to 2011
U.S. Army, Ft. Lewis, WA 98433
Receives, inspects, inventories, loads, unloads, stores, issues, delivers and turns-in organization and installation supplies and equipment. Operates unit level computers and prepares all unit/organizational supply documents. Maintains automated supply system for accounting of organizational and installation supplies and equipment. Secures and controls weapons and ammunition in security areas. Schedules and performs preventive and organizational maintenance on weapons to maintain the units OR (Operational Readiness) at all times.
Education West Jones High 2004 to 2008
Laurel, MS
Pearl River Community College 2008 to 2009
Hattiesburg, MS
26 total credit hours, in pursuit of degree in Business Administration
Military Certifications
aA Posses a Secret Security Clearance
aA Combat Life Saver Course - Department of the Army. Ft. Lewis, WA, 2010 to 2010.
aA FBCB2 & Blue Force Tracker - Department of the Army. Ft. Lee, VA, 2010 to 2010.
aA PBUSE Operator LVL 1 Course - Department of the Army. Ft. Lee, VA, 2009 to 2009.
aA Unit Armorer Course aaa Department of the Army. Ft. Lewis, WA, 2010 to 2010.
Training
aA Unit Supply Specialist Course- Quartermaster School. Ft. Lee, VA, 2009 to 2009
aA Warriors Leaders Course- Department of the Army. Ft. Lewis, WA, 2011 to 2011
References
Donavan Mudayh
ManTech International Corporation
Bagram, Afghanistan (Deployed)
(703) 673- 3944
Willie Kendrick
ManTech International Corporation
Bagram, Afghanistan (Deployed)
(703) 673- 3944
Michelle Boykins
ManTech International Corporation
Bagram, Afghanistan (Deployed)
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