Customer Service High School
Resume:
Britni Lear
Email: ********@**************.***
Address:
City: Garden City
State: MO
Zip: 64747
Country: USA
Phone: 816-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Responsible and hardworking warehouse assembler who can collaborate with a team and produce quality work on tight deadlines. Enthusiastic cashier possessing great people skills who processes customer transactions and bags items with efficiency and accuracy. Reliable and hard working. Energetic customer service rep with strong time management skills who thrives in a fast-paced, dynamic environment. Overnight stocker who is highly customer service-oriented, organized and possesses strong time management skills. Willing to work a flexible schedule. Cashier experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
Educational Background:
High School Dipolma from Blue Springs South High School, Blue Springs MO 1/2001 to 5/2009 (General)
Job History / Details:
Career Overview
Responsible and hardworking warehouse assembler who can collaborate with a team and produce quality work on tight deadlines.
Enthusiastic cashier possessing great people skills who processes customer transactions and bags items with efficiency and accuracy. Reliable and hard working.
Energetic customer service rep with strong time management skills who thrives in a fast-paced, dynamic environment.
Overnight stocker who is highly customer service-oriented, organized and possesses strong time management skills. Willing to work a flexible schedule.
Cashier experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
Core Strengths
Cash handling
Delivers exceptional customer service
Reliable and punctual
Professional demeanor
Safety-oriented
Hard working and self-motivated
Critical thinker
Detail oriented
Listening skills
Written and oral communicaton skills
Inventory control procedures
Energetic self-starter
Accomplishments
Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety. Loaded and unloaded pieces into boxes for shipment. Attached identifying tags to containers.
Promoted to customer service after 2 months of employment. Reorganized grocery store merchandise and displays. Promoted to overnight ICS after 4 months.
Recognized by peers and management for going above and beyond normal job functions.
Work Experience
March 2012 to June 2012
Arm and Hammer (Encore Staffing) Belton, MO
Temp
Started out on 8 hour days counting out soap packets to go into into product bags. Went to 12 hour days making boxes, stacking pallets, picking out bad product. Started working on the line putting product bags into boxes to be shipped. Put labels on boxes.
July 2011 to December 2011
Walmart Blue Springs, MO
Overnight Stocker
Unloaded the truck to the sales floor. Down stacked all freight to go into their specified aisles. Stocked my aisle with freight. Took all freight overstock to the back room. Down Stacked picks to go into their aisles. Stocked my aisle with picks. Took all picks overstock to the back room.
May 2011 to July 2011
Walmart Blue Springs, MO
ICS
Picked all items from the back room that the floor needed. Took the picks to the floor. Put up all overstock that the sales floor had from freight or picks.
February 2011 to May 2011
Walmart Blue Springs, MO
Customer Service
Dealt with all customer problems and/or needs. Took phone calls and answered all customer questions with accuracy. Dealt with customer returns. separated food from other items, and all unsaleable items from good items, took all items to appropriate departments.
October 2010 to January 2011
Walmart Blue springs, MO
Cashier
Enthusiastic cashier possessing great people skills who processes customer transactions and bags items with efficiency and accuracy. Reliable and hard working.
June 2009 to October 2009
McDonalds Blue Springs, MO
Crew Member
Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management.
May 2007 to September 2007
KFC Harrisonville, MO
Frontline
Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management.
Educational Background
2009 Blue Springs South High School Blue Springs, Missouri
High School Diploma General
Member of F.C.C.L.A
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