Sales Customer Service
Resume:
Sigmund Arzadon
Email: *********@********.***
Address: ***** ******* *****
City: Houston
State: TX
Zip: 77083
Country: USA
Phone: 832-***-****
Skill Level: Management
Salary Range: 55
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
SIGMUND ARZADON
14943 Tramore Drive
Houston, TX 77083
*********@********.***
SALES AND MANAGEMENT PROFESSIONAL
A highly talented Sales and Management Professional eager to apply dynamic business management, consultation, practices, strategy and client relations. Accomplished closer, dedicated to overseeing sales growth, marketing and key initiatives for development of new sales. Adept ability to increase revenue, profitability, and customer satisfaction within the business services and retail sectors. Confidently accomplishing important business objectives by developing collaborative internal and external relationships. Dynamic, independent, driven, versatile, articulate, persuasive, and analytical.
PROFESSIONAL SKILLS
Sales/Marketing/Merchandising Customer Service/Retention Strategic Planning
Staff Training/Development/Retention Account Development/Maintenance Forecasting/P&L
Project Management Business Operations Business Reporting
EMPLOYMENT BACKGROUND
US FOODS-Houston, TX 2010-August 2012
US Foods is one of America`s leading foodservice distributors to restaurants, healthcare and hospitality facilities, government operations and educational institutions.
Territory Sales Manager
* Acquiring, maintaining, and developing new accounts, and generating sales to achieve sales and gross profit budget requirements.
* Cold Calling, product knowledge, selling and communication skills are techniques used for successful growth in customer base and sales.
RECTORSEAL CORPORATION - HOUSTON, TX 2008 - 2009
RectorSeal is a leading manufacturer of chemical specialty sealants and other related products designed for professional tradesmen.
Regional Sales Manager - West Coast
* Professionally managed operations in region with annual sales of $2.5M meeting sales and customer service goals.
* Effectively led/mentored and developed an aggressive team of sales representatives to exceed sales targets and provide quality customer service.
* Developed strong client business partnerships and adeptly trained contractors, professional tradesman and wholesale distributors on products.
* Executed successful marketing programs in region.
* Successfully designed and implemented new projects meeting time schedules and quality standards.
OEM PRODUCTS, INC./KICKSTART - GARDNERVILLE, NV 2005 - 2008
Kickstart is a manufacturer of hard start devices for the air-conditioning and heat pump compressors.
Operations Manager
* Professionally managed all business operations with annual sales of $4 million meeting sales and customer service goals.
* Carefully managed budget, scrutinizing purchasing functions and tracking expenditures vs. forecasts to monitor costs.
* Used best practices to skillfully manage product inventories and shipping at multiple manufacturing plants/companies.
* Diligently managed all daily accounting activities, including accounts payable/receivable and financial monitoring reporting accountable directly to the chief financial officer.
* Vigilantly managed cash flow systems and bank reconciliations, effectively partnering with bankers and insurance companies to achieve stable and reliable financial processes.
* Adeptly managed commission payments to all sales representatives nationwide.
* Key contributor with the national sales manager in reorganizing sales territories to increase efficiency, productivity and sales.
* Successfully led the marketing department in providing sales reps. comprehensive product support and sales literature for major wholesalers and customers.
* Attentively aided the CFO with Underwriters Laboratory activities (UL) for products and private labeling.
* Provided a safe and productive work environment for employees by ensuring quality facilities maintenance for the office.
STANDARD COFFEE SERVICE COMPANY - HOUSTON, TX 1998 - 2005
Standard offers brewed beverage solutions for offices, foodservice and restaurant industries by providing brewing equipment and maintenance, along with a variety of coffees, teas and beverage condiments.
District Sales Manager/Assistant District Sales Manager/Trainee Route Sales
* Professionally led/hired/trained and developed a successful team of 20 sales associates that achieved/exceeded sales and customer service goals throughout assigned district.
* Consistently increased quarterly sales ranging from 3%-15% resulting in exceeding targets and obtaining bonus payouts.
* Specifically coached improvement in management skills, which resulted in multilateral staff achievement of work objectives.
* Actively pursued cold calling as a technique for improving customer base and sales.
* Skillfully implemented route management efficiencies in the district to allow greater.
* Received President`s Club Award for Excellence in recognition of consistent, exceptional performance.
TACO BELL RESTAURANTS - HOUSTON, TX 1992 - 1998
Taco Bell serves 2 billion consumers each year in 5,800+ restaurants in the U.S. providing Mexican style food and quick service.
Restaurant General Manager
* Effectively managed total restaurant operations meeting sales goals, marketing and company quality standards.
* Fully responsible for bottom line profitability, managing costs and minimizing waste.
* Diligently maintained talent pool, actively training and developing human resources to meet customer service standards.
* Adeptly managed costs through the skillful scheduling of staff and attention to payroll.
TRUNK FACTORY - HOUSTON, TX 1990 - 1992
The Trunk Factory is a retail outlet for travel accessories, luggage, wallets, business accessories and unique gifts such as cell phone cases, clocks, cosmetic accessories, writing instruments and manicure kits.
Sales Representative
* Effectively trained and developed assistant store managers and sales associates on business operations practices, product knowledge, sales techniques and customer service.
* Fully responsible for all store`s operations and meeting bottom line profitability.
CUC INTERNATIONAL - HOUSTON, TX 1988 - 1990
CUC is a membership-based consumer services conglomerate with travel, shopping, auto, dining, home improvement and financial services offered to more than 60 million customers worldwide.
Membership Sales Representative
* Aggressively pursued membership sales meeting sales targets.
* Courteously responded to customer questions and resolved issues.
EDUCATION
Bachelor of Science in Operations Management
La Salle University - Philadelphia, PA
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