Shawda Hagan

Email: abpf6n@r.postjobfree.com

Address:

City: Lancaster

State: CA

Zip: 93534

Country: USA

Phone: 661-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer service and sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in Wireless Sales.

Educational Background:

High School Dipolma from Antelope Valley HighSchool, Lancaster CA 1/2001 to 6/2006 (General ED)

Job History / Details:

Summary

Customer service and sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in Wireless Sales.

Highlights

Cash handling and management

Cash register expertise

Goal-oriented

Superior communication skills

Cheerful and energetic

Approachable

Flexible

Effective team player

Superior organization skills

Dependable

Accomplishments

Won the Customer Service Associate of the Month Award, May, 2008

Created strategies to develop and expand existing customer sales, which resulted in a 30 percentage increase in monthly sales.

Product Promotion

Up-sold products and motivated customers to upgrade current product plans.

Telephone Service

Professionally processed 10 calls per day, providing information and service to ensure customer satisfaction.

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Experience

July 2006 to 10/19/2012 12:00:00 AM

WalMart Lancaster, Ca

Connection Center Associate

Organized weekly sales reports for the sales department to track product success.Greeted customers entering the store to ascertain what each customer wanted or needed.Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Excelled in exceeding daily credit card application goals.Trained new employees by providing knowledge of specific store tasks and policies.Received multiple reviews acknowledging my level of dedication to excellent customer service.

Education

Antelope Valley College Lancaster, Ca

Associate of Science Nursing

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