Ursula M Durrer

Email: abpf13@r.postjobfree.com

Address:

City: Albuquerque

State: NM

Zip: 87114

Country: USA

Phone: 505-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Proven expertise in problem solving and managing daily office functions.High-performing with extensive experience working with a diverse client base and delivering results.Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff. Willing to go the extra mile to provide exceptional customer service. Has experience in many business fields.

Educational Background:

High School Dipolma from High School, Lucerne WA 1/2001 to 5/1973 (Science)

Job History / Details:

Career Focus

Detail-oriented and driven Executive Assistant, proven expertise in problem solving and managing daily office functions.High-performing with extensive experience working with a diverse client base and delivering results.Experienced office manager with a strong ability to manage multiple projects simultaneously and foster a cohesive staff.Multi-lingual, willing to go the extra mile to provide exceptional customer service.

Summary of Skills

Interpersonal skills

Able to learn quickly

Adaptability

Excellent communication skills, driven

Courteous demeanor

Cheerful and energetic

Organized and meticulous

Deadline-driven

Adaptability and responsiveness

Exceptional multi-tasker

Bookkeeping, focused

Hospitality expertise

Customer relationship building

Good judgment, dependable

Flexible schedule

Client-focused

Professional Experience

May 2009 to Current

CONDECK CORPORATION Albuquerque, NM

Assistant to Bookkeeper and Office Manager

Accounts receivables/payables, accounting without balancing, payroll. Orders, sales of metal deck.

February 2007 to Current

BODE AVIATION Double Eagle II & Albuquerque, NM

Working towards flight ratings CFI&CFII at Bode & Independent Contractor CFI&CFII

Ground & Flight Instructor ASEL, AGI & IGI.

July 2011 to December 2011

DYNORTIS Lucerne, Switzerland

Guest Relation Manager (Temporary Employment)

Orthopedic Technology Center

Taking care of guests and patients

Acquisition of new patients worldwide

Organization and implementation of seminars and events

May 2010 to October 2010

OLD CARSON INN Lake City, Colorado

Management and Care-Taker of Bed&Breakfast (Seasonal Employment)

Bed & Breakfast/Inn, seasonal. Management and hosting of guests.

www.oldcarsoncabin.com /Same owner as of the company Condeck Corporation, Albuquerque, NM.

October 2005 to February 2007

DELTA AIRLINES Albuquerque, NM

Airport Customer Service Agent

Ticket counter, reservations, gate, baggage

February 2001 to September 2005

GLASACT Albuquerque, NM

Owner of Glass Art Manufacturing Company

Creation of glass tiles, sconces, tableware

Contractor-Supervisor of own home remodeling project after immigration to the US

April 1999 to January 2001

AERO-CLUB Lucerne, Switzerland

Manager of "Fliegerische Vorschulung"

Management of courses for future civil pilots & military Swiss Air Force pilots.

Management of courses for future Swiss Army Paratroopers

Coordination with Swiss Dept. of Civil & Military Aviation

Publicity,PR

July 1995 to March 1999

ESSEX CHEMIE/SHERING PLOUGH & WAG Lucerne & Werthenstein, Switzerland

Secretary of the Biotechnology Department

Receptionist, ordering department, SOP-Administration

Correspondence in D-E-F, edit protocols

May 1994 to May 1995

PILATUS AIRCRAFT LTD. Stans, Switzerland

Buyer in the Purchasing Department (Temporary Employment)

Procurement of aircraft parts from international suppliers

Customer service for vendor parts

Communication in D-E-F

November 1991 to April 1994

OBRIST INTERIOR DESIGN Lucerne, Switzerland

Assistant to General Manager

Correspondence in D-E-F

Offers & Procurement, freight forwarding

Export permits,

Technical secretarial operations for planning and work preparations

August 1988 to November 1991

BUGANO AG Ballwil, Switzerland

Assistant to the Proprietor with Limited Authority to Act and Sign

Handling of entire administration

Taking care of customers by phone and personally

Contract and orders, assistance at firework presentations

Organization of business trips, correspondence in D-E-F

Freight forwarding, accounts receivables & payables

Accounting without balancing, payroll

September 1984 to June 1988

BP CHEMICALS SUISSE SA Geneva, Switzerland

Secretary of the HDPE Dept. (Research Department)

Correspondence in E-F.

Copying of scientific manuscripts

Make out of sales statistics

Organization of business trips and meetings

August 1979 to September 1984

SALOMON SKI-BINDINGS Kriens, Switzerland

Receptionist & Office Works

Make out of sales statistics

Various office works, orders

Taking care of customers, visitors

July 1973 to September 1979

THE SWISS PHONE COMPANY Lucerne, Switzerland

Telephone Operator

Establishing national & international telephone connections upon a customer's request. Customer Service

Education

High School Lucerne, LU

High School Diploma Science

Aircraft Engines- and Maintenance Course, Albuquerque NM

Dearborn Real Estate School, Broker License, Albuquerque NM

Delta Airlines, Airport-Ticketing Customer Service Training, Albuquerque NM

Institut Ste-Croix, Bulle FR, Switzerland, Certificat d'etude de la langue francaise

French course in Nizza France

Commerial School Lucerne, Switzerland

Aupair, Hudson Quebec, Canada

Languages

German, mother tongue

English, written and spoken

French, written and spoken

Italian, basic spoken

Professional Affiliations

Woman in Aviation

The 99'ns Women Aviation

AOPA

Additional Information

References upon request

Willing to relocate

Contact this candidate