Customer Service Medical Assistant

Ruth Woodall

Email: ********@***********.***

Address:

City: Columbus

State: OH

Zip: 43209

Country: USA

Phone: 740-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently.

Educational Background:

High School Dipolma from Everest Institute-www.everest.com, Gahanna OH 1/2001 to 8/2006 (Medical)

Job History / Details:

Highlights

Excellent time management skills

Client relations specialist

Meticulous attention to detail

Effective workflow management

Skilled trainer

Customer-focused

Scheduling

Microsoft Outlook, Word and Excel

Summary

Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently.

Experience

January 2008 to Current

Live Ops-www.liveops.com Santa Clara, Calif

Customer Service-Independent Contractor

Experience customer service rep working as an independent contractor for the last 5 years. Excellent written and verbal communication skills, handles stress well, and works well independently without supervision.

Handles inbound calls, performing customer service, live operator order taking and sales. Organized motivated and detailed oriented. Perform computer maintenance and updates at regular intervals to maintain company standards.

February 2007 to January 2008

Central Ohio Primary Care Physicians-www.copcp.com Columbus, Ohio

Medical Assistant

Assisted Dr.with procedures along with performing procedure independently.

EKG's,vitals,strep cultures,urinalysis,injections,veinpuncture,ear lavage.

Made referral appointments.Educated patients on diagnosis and treatment.

March 2007 to October 2007

Community Mercy Urgent care-www.community-mercy-urgent-care-springfield.com Springfield, Ohio

Medical Assistant

Worked part-time weekends for supplement income. Set up and assisted with surgical procedures. Calming influence in response to urgent situations.

Explained procedures, follow-ups that were needed, answered all questions

February 2006 to January 2007

Arbors at London-www.extendedcareus.com/london/index.aspx London, Ohio

Administrative Assistant

Handled multi-line phone system. Accountable for residence personal funds. Paying all invoices on time. Maintaining accurate spending budgets on eight departments. Greeting, directing and giving tours to visitors.

Education

2006 Everest Institute-www.everest.com Gahanna, Ohio

Meical Assistant- GPA 3.5 Medical

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