Customer Service Supervisor

James Weidner

Email: *********@********.***

Address: **** ******* *****

City: Cordova

State: TN

Zip: 38016

Country: USA

Phone: 901-***-****

Skill Level: Management

Salary Range: $52,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

JAMES (Jim) J. WEIDNER

8197 Hay Loft Drive, Cordova, TN 38016 H: 901-***-**** C: 901-***-**** *********@********.***

SUMMARY

Progressive career growth with 25+ years experience gained in fast paced, production / warehousing environments.

Proven department leadership skills inLogistics / Shipping / Receiving / Warehousing.

Applied knowledge of Warehouse Management Operating Systems plus planning, scheduling, material-flow and handling, USPS, UPS and FedEx regulations, Bulk, Direct Load, and LTL (Motor and Rail) Carriers plus MS OFFICE skills - developed Excel spreadsheets for Inventory control

Positive and effective communications and interpersonal skills working with all levels in the organization including senior executives, customers and vendors.

EXPERIENCE

Granite / GE Energy Olive Branch, MS 2011 to present

Senior member in shipping, picks, packs and prepares items for shipping including hazmat material.

Performs cycle counts daily.

GREENLEE Southaven, MS 2011 to present

The distribution center for the manufacturer of construction, electrical and maintenance tools,

LTL Lead

Key member of the LTL distribution team and principal assistant to the LTL Supervisor

Lead, train and direct the activities of 7 material pickers who are responsible for Put-a ways, Replenishments, Re-stocking both high bay and pick-mods, Locate missing material and ensure all materials are picked/packaged correct.

Work with Inventory Control, Receiving and Customer Service Departments.

Apply Warehouse Management Inventory Systems (SAP and Exacta). FLEICHMANS YEAST, Memphis, TN 2011-2011 One of four North American manufacturing facilities supplying bakeries and restaurants with yeastPackaging Operator

Monitor the daily count of cooler product and assist in preparing daily production schedule, plus start up the bagger line and locate and ensure all materials are on hand.

Perform/document hourly moisture and weight checks make adjustments as needed.

Produce 5 to 650lb bags per minute adjust equipment to meet set rates.

Print / Label with correct information and stock according to handling instructions..

FED EX, Memphis, TN, 2009 2011

The central distribution center of the high profile distributor / courier service provider

Package Handler

Position all packages on line for bar code scanners to achieve 1600 packages an hour.

Physically perform checks on all conveyer lines for left over packages at the end of shift

Lead work group in morning exercises

Jim Weidner H: 901-***-**** C: 901-***-**** *********@********.*** Page 2 of 3

TECHNICOLOR, Memphis, TN, 2008 (Seasonal)

A large provider of production and post-production services to the motion picture industry, broadcast, and cable industry producers, advertising and ancillary home video and DVD markets

Receiving Supervisor

Ensure accurate delivery of DVDs and dry goods.

Manage warehouse and staffing, JBA (warehouses system), RF Scanners

WORLD COLOR / QUEBECOR WORLD, Olive Branch, MS 1986 to 2008 (Plant closure)

250+ employee division of the international commercial printing company - This division produces long run retail and direct mail catalogs and magazines for high profile customers.

Operations Logistics, Distribution Warehouse Supervisor

Lead and train, direct and manage the activities of the Logistics function ensuring Safety, Quality and Efficiency including OSHA, DOT and EPA compliance.

Supervise and coordinate

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