Paul Conrad
Email: abperz@r.postjobfree.com
Address:
City: Stockton
State: CA
Zip: 95204
Country: USA
Phone: 760-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
High-Performing and Innovative Management, Marketing, Sales and Account Executive with 9 years experience component sales and reconditioning of ultrasound parts, transducers, machines, peripherals, training and field service experience to the end-user. In-Dept knowledge of the healthcare medical instrumentation end-user market at all levels.
Educational Background:
High School Dipolma from Madison College, Madison WI 1/2001 to 5/1980 (Marketing and Advertising)
Job History / Details:
Executive Profile
High-Performing and Innovative Management, Marketing, Sales and Account Executive with 9 years experience component sales and reconditioning of ultrasound parts, transducers, machines, peripherals, training and field service experience to the end-user. In-Dept knowledge of the healthcare medical instrumentation end-user market at all levels.
Skill Highlights
Business Development
C-Suite Customer Experience
Client account management
Strategic objective execution
Company Branding
Diverse Market/Industry Knowledge
Event Management and Promotion
Personable, express a great deal of confidence in abilities.
Customer Relations and Retention
National Resolution-oriented
Compelling leadership skills
Strong lead development skills
Goal-oriented
Sales and Marketing
Department Management
Knowledge of medical instrumentation industry.
Professional Experience
October 2003 to September 2012
Conquest Imaging Stockton, CA
Vice President
Vice President, August 2007 - September 2012
New Business Development, Sales, Customer Retention and Marketing
Directly responsible for bringing in 12 of the companies "top 20" customers.
Adept at identifying major customers needs and increasing spend year over year on average 23 percentage .
Increased direct customer satisfaction by 38 percentage .
Responsible for retaining major customers in a highly competitive environment.
Developed and designed company website launched August 2012.
Introduced and managed company Search Engine Optimization, SEO and Pay Per Click campaign.
Designed internal account executive sales training, analytic, tracking, reporting and dashboard system.
Introduced, designed and managed company Style Guide, Messaging and Branding.
Designed and integrated marketing material and campaigns to drive revenue to core business
Managed all company exhibitor events including lead generations management, event messaging and themes.
Prepared and managed sales and marketing budget reducing costs through analytics 20 percentage each year 2010, 2011 and on target for a 8 percentage reduction 2012.
Designed, wrote, trained and implemented company InService - InHouse transition service system.
Track record of consistent achievements in designing company processes and marketing innovations.
Director, Operations, October 2005 - July 2007
Strategic Direction, Vision, Sales Strategies and Business Development
Develop internal and external customer sales relationships and sales strategies.
Interviewed and hired all company personnel including the supervision of account executives in the field.
Facilitate communications between internal and external customers.
Developed written policies for Employee Handbook, Operations Manual, Training and Sales Manual for all departments.
Ensured on-time product, service delivery and follow-up to customer.
Established and managed company and operations budgets.
Director, Field Service, November 2003 - September 2005
Developed and Implemented a Service Business Plan to Raise Revenue
Raised Field Service Revenue 273 percentage in 22 months.
Instituted service plans and up-sale policies and procedures to increase revenues.
Managed service department including field service engineers, account managers and internal service support staff.
Reorganized field service, account executive and customer protocol to improve service and revenue.
Initiated programs that standardized employee training and led to increase in customer satisfaction by 62 percentage .
Ensured prompt and efficient execution of planned and unplanned service calls.
Managed all metrics related to field service including budget preparation, forecasts and management.
Created and implemented corporate policies to enhance performance, productivity and profitability.
Education
1980 Madison College Madison, WI
Associate of Science Marketing and Advertising