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Manager Customer Service

Location:
Rockford, MI
Posted:
November 07, 2012

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Resume:

Christopher J. Corey

Email: abper8@r.postjobfree.com

Address:

City: Rockford

State: MI

Zip: 49341

Country: USA

Phone: 616-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Versatile and experienced pianist/musician with skills as a performer, composer, arranger, accompanist, multi-keyboardist and improviser. Classically trained and accomplished in most musical styles.

Educational Background:

High School Dipolma from Central Michigan University, Mt Pleasant MI 1/2001 to 5/1987 (Music Theory/Composition)

High School Dipolma from Central Michigan University, Mt Pleasant MI 1/2001 to 11/2012

High School Dipolma from, Mt Pleasant MI 1/2001 to 11/2012

Job History / Details:

Professional Summary

Versatile and experienced pianist/musician with skills as a performer, composer, arranger, accompanist, multi-keyboardist and improviser. Classically trained and accomplished in most musical styles.

January 1988 to Current

Private Studio Rockford, MI

Piano Instructor

Instruction for individual and group piano lessons. All ages.

Organize and direct student performances and recitals.

Integrated midi and audio recording in teaching studio.

Strong emphasis on Music Theory and Improvisation.

January 1988 to Current

Self employed Phoenix/Rockford, AZ/MI

Musician

Keyboardist in numerous musical settings including; big bands, small jazz combos, Rock, Pop and Blues and Jazz bands.

Keyboardist backing artists such as; The Drifters, The Marvelettes, The Temptations, The Coasters, Louise Mandrell, Eddie Rabbit, Ray Peterson, Brian Hyland, Dennis Rowland, Greg "Fingers" Taylor and Esteban.

Solo pianist in restaurants, churches and hotels.

Studio musician and vocal/instrumental accompanist.

Accompanist for ballet and modern dance classes at Arizona State University dance department and Ballet Arizona.

January 1998 to January 2000

Glendale Community College Glendale, AZ

Faculty Associate

Assisted in the development and instruction of studio recording curriculum.

Taught first and second year Music Theory classes.

Taught class piano for music majors and adult beginners.

Performed with faculty jazz ensemble.

January 1996 to Current

Home Studio Rockford, MI

Audio Producer/Engineer

DBA Corey Music.

Record, produce and mix band demos.

Produce audio projects for commercial use including phone messaging, radio, midi files and karaoke.

Arrange and record backing tracks for solo performers.

January 1995 to May 1995

Grand Canyon University Phoenix, AZ

Adjunct Faculty Associate

Designed and taught jazz piano class for music education majors and traditional piano majors..

May 2009 to Current

State of Michigan, Unemployment Insurance Agency Grand Rapids, MI

Unemployment Insurance Examiner 11, Lead Worker

Perform a full range of unemployment claims processing while leading the work of lower level unemployment insurance examiners.

Participate in training for all staff including new hires.

Oversee the day to day operations of the work site in the absence of the manager.

January 2009 to October 2009

State of Michigan, Unemployment Insurance Agency Grand Rapids, MI

Human Resource Developer

Plan and develop comprehensive training and informational programs; including researching materials and preparing content and visual aids.

Conduct training sessions and workshops on topics related to Michigan Unemployment Insurance.

Develops assessment techniques and evaluates programs such as staff development, training, and workplace safety; makes or recommends improvements.

January 2011 to December 2011

State of Michigan, Unemployment Insurance Agency Grand Rapids, MI

State Office Manager

Working Out of Class as Unemployment Claims Manager. Temporary one year assignment

Supervised team of 10 claims examiners.

Coordinated phone schedule for entire Unemployment Insurance Agency Grand Rapids Remote Initial Claims Center.

Lead training for advance adjudication classes and new hire orientation classes.

April 2004 to June 2009

State of Michigan, Unemployment Insurance Agency Grand Rapids, MI

Unemployment Insurance Examiner

Process and maintain various types of unemployment claims including interstate, federal and military claims.

Adjudicate determinations for qualification and eligibility issues.

Perform customer service skills as telephone claims agent.

Train new hires in basic claims taking and federal claims.

Education

Arizona State University Tempe, AZ

Music Theory/Composition

Post graduate coursework in music theory, composition, musicology, jazz performance/arranging and audio technology.

Graduate assistantship, assisted in 19th and 20th century undergraduate music theory and aural perception courses.

Assisted professor in the development of music theory curriculum.

1987 Central Michigan University Mt. Pleasant, MI

Bachelor of Applied Arts Music Theory and Composition

Minor in Piano performance.

Coursework in Piano Pedagogy and Jazz Performance.

Member of Central Air Jazz Band.

Instructor for the Children's Piano Program, a community music school sponsored by the university music department.,

Professional Affiliations

Member, Small Business Association (2003 - present)

Piano teachers Forum of Grand Rapids (2002-2005)



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