NICOLE FORSGREN VELASQUEZ, PhD
Phone: 520-***-**** E-mail: abpeoq@r.postjobfree.com Web: www.nicolefv.com
RESEARCH INTERESTS TEACHING INTERESTS
Information Systems Impacts Accounting Information Systems
Accounting Information Systems Managerial Accounting
Knowledge Management Systems Cost Accounting
Cost Accounting Business Intelligence and Analytics
EDUCATION
Ph.D. Management Information Systems, 2008 GPA: 3.8/4.0
University of Arizona, Tucson, Arizona
Dissertation topic: An Examination of Work Practices and Tool Use in High Risk Environments
(Advisor: Suzanne Weisband)
Minor: Cognitive Science
Masters of Accounting, 2009 GPA: 3.9/4.0
University of Arizona, Tucson, Arizona
Emphasis: Management Information Systems and Audit
Bachelor of Science Business Information Systems, 2001 GPA: 4.0/4.0
Utah State University, Logan, Utah
USU Scholar of the Year, College of Business Valedictorian, Summa Cum Laude graduate,
BIS (now MIS) Outstanding Student of the Year
Associate of Arts and Sciences Accounting, 1999 GPA: 4.0/4.0
Associate of Arts and Sciences Computer Information Systems, 1999 GPA: 4.0/4.0
Ricks College, Rexburg, Idaho
Spori Scholar, Summer Convocation Speaker, CIS Outstanding Student of the Year
PUBLICATIONS/PAPERS IN PROGRESS*
JOURNAL PUBLICATIONS*
1. Lee, K., S. Miller, N.F. Velasquez, C. Wann (forthcoming). The Effects of Investor Bias and Gender on
Portfolio Performance and Risk, International Journal of Business and Finance Research.
2. Velasquez, N.F., H. Newman**, S. Miller (forthcoming). The Impact of a Secondary Market on a
Consumer's Intention to Buy New Video Games, Review of Business Information Systems 16(3).
3. Lenchner, J., D. Rosu, N. F. Velasquez, et al (2009). "A Service Delivery Platform for Server Management
Services. IBM Journal of Research and Development 53(6): paper 2.
4. Velasquez, N.F. (Nov 2006). IBM System Storage DS8000: RAID Rebuild Performance Analysis. IBM
Whitepaper.
5. Velasquez, N.F., L. LaFrese, C. Pratt, Y. Xu (Sept 2006). IBM System Storage DS8000 Performance
Whitepaper: Including Power5+, Copy Services Enhancements, 4Gb Host Adapter Performance Results
Nicole F Velasquez, PhD Page 2 of 7
and More." IBM Whitepaper.
6. Olsen, D.H, O. Yatsenko, N. Forsgren (2002). Enhancing Database Integrity and Process Automation
Through Smart Triggers." Issues in Information Systems 3(1): 490-496.
7. Olsen, D.H. and N. Forsgren (2002). A General E-Commerce Data Model for Strategic Advantage:
Mapping Site Structure to Site Visit Behavior." The Review of Business Information Systems 6(1): 17-24.
8. Olsen, D.H., J.J. Johnson, M. Hacking, N. Forsgren (2001). Municipal Information Systems: Current
Practices and Issues." Issues in Information Systems 2(1): 350-356.
9. Olsen, D.H. and N. Forsgren (2001). GEM: A General E-Commerce Data Model for Strategic Advantage."
Issues in Information Systems 2(1): 343-349.
PUBLICATIONS IN PEER-REVIEWED CONFERENCE PROCEEDINGS*
1. Wang, X., N.F. Velasquez, P. Clay (forthcoming). Knowledge Contribution in Server Management:
Antecedents and Consequences of Different Types of Motivation. Western Decision Sciences Institute
(WDSI) 2012, Big Island, HI.
2. Lee, K., S. Miller, N.F. Velasquez, and C. Wann (2012). The Effects of Investor Bias and Gender on
Portfolio Performance and Risk. Global Conference on Business and Finance 2012, Honolulu, HI.
o Paper named Best in Session, Finance, Global Conference on Business and Finance.
o Project awarded Outstanding Research, Institute for Business and Finance Research (IBFR)
(given to top 10% of research papers across all IBFR conferences).
3. Ashmore, S., N.F. Velasquez, S. Demarie (2011). Organizational Status: Effects on Implementation of
Usability Requirements. Decision Sciences Institute (DSI) 2011, Boston, MA.
4. Velasquez, N.F., R. Sabherwal, A. Durcikova (2011). Adoption of an Electronic Knowledge Repository: A
Feature-Based Approach. Hawaii International Conference on System Sciences (HICSS) 2011, Kauai, HI.
5. Velasquez, N.F., S.P. Weisband (2009). System Administrators as Technician Brokers. CHIMIT 2009,
Baltimore, MD.
6. Velasquez, N.F., A. Durcikova, R. Sabherwal (2009). Studying Knowledge Management System Success in
System Administration. HICSS 2009, Big Island, HI.
7. Velasquez, N.F., S.P. Weisband (2008). Work Practices of System Administrators: Implications for Tool
Design. Computer Human Interaction for the Management of Information Technology (CHIMIT) 2008,
San Diego, CA.
8. Velasquez, N.F., A. Durcikova (2008). Sysadmins and the Need for Verification Information. CHIMIT
2008, San Diego, CA.
9. Velasquez, N.F., S.P. Weisband, A. Durcikova (2008). Designing Tools for System Administrators: An
Empirical Test of the Integrated User Satisfaction Model. LISA 2008, San Diego, CA.
10. Twitchell, D.P, D. Biros, N. Forsgren, et al (2006). Automated Determination of the Veracity of Interview
Nicole F Velasquez, PhD Page 3 of 7
Statements from People of Interest to an Operational Security Force. HICSS 2006, Koloa, Kauai, HI.
11. Forsgren, N., J.W. Wilkerson, et al. (2005). Using Linguistic Analysis and Classification Techniques to
Identify Ingroup and Outgroup Messages in the Enron Email Corpus. HICSS 2005, Waikaloa, Big Island, HI.
12. Twitchell, D.P., N. Forsgren, J.F. Nunamaker. (2005). "Detecting Deception in Synchronous Computer-
Mediated Communication Using Speech Act Profiling." ISI 2005, Atlanta, GA.
13. Twitchell, D.P, N. Forsgren, et al. (2005). "Assessing the Veracity of Criminal Detainee Statements: A Study
of Real-World Data." ICIA 2005, McLean, VA.
14. Lin, M., C. Diller, N. Forsgren (2005). "Segmenting Lecture Videos by Topic: From Manual to Automated
Methods." AMCIS 2005, Omaha, NE.
WORKING PAPERS / WORK IN PROGRESS
1. Factors Affecting Contributions to Knowledge Repositories: Insights from an Empirical Study based on
Cognitive Load Theory, with A. Durcikova and R. Sabherwal. Paper under review.
2. Assessing Information Quality and System Quality as Second-Order Constructs in the Integrated User
Satisfaction Model with A. Durcikova, X. Wang, and P. Clay. Paper under review.
3. Performance of Electronic Knowledge Repositories: Insights from a Role-Based View of Knowledge
Sourcing and Sharing, with R. Sabherwal and A. Durcikova. Paper under review.
4. The Impacts of Knowledge Sharing, Knowledge Sourcing, Alternative Mechanisms, and Knowledge Self-
Efficacy on Perceived Performance of Electronic Knowledge Repositories, with R. Sabherwal and A.
Durcikova, targeting Strategic Management Journal. Data analyzed and paper outlined; submission
anticipated 2012.
5. Encouraging Knowledge Sharing: The Role of Social Context and Differential Effects of Motivation Type,
with X. Wang and P. Clay, targeting Journal of Organizational Behavior. Data analyzed and initial draft
completed; submission anticipated 2012.
6. The Effects of Technology Features and Individual Characteristics on the Use of Business Intelligence
Systems: A Cross-Organizational Study, with R. Sabherwal and A. Durcikova, targeting MISQ. Data
analysis complete and paper outlined; submission anticipated 2012.
7. Biases and Portfolio Management Behavior Profiles: An Empirical Taxonomy, with F. Gean, S. Miller, and
C. Wann, targeting Journal of Behavioral Finance. Data collection and analysis completed; submission
anticipated 2012.
8. The Effects of Business Intelligence on Internal and Competitive Advantage: A Resource-Based View,
with A. Durcikova and R. Sabherwal, targeting Accounting Organizations and Society. Data analysis
complete; submission anticipated 2012.
9. Communication and Collaboration Among Public Accountants, with S. Weisband, targeting Computer
Supported Cooperative Work. Conceptualization and exploratory work complete.
10. The Transfer of IT Trust and Computer Efficacy in Public Accounting, with Dave Wilson and Paul Clay.
Nicole F Velasquez, PhD Page 4 of 7
Conceptual work complete; finalizing data collection sites now.
11. Cost Allocation in Cloud Computing, with R. Quick. Data site confirmed; project scheduled to start early
2012.
12. A Game Theoretic Analysis of Cost Allocation in Academia, with M. Dror and B. Thomason. Data
collection under way.
OTHER
1. Donie, B.J., A. Koster, N.F. Velasquez, Encrypting Data in Volatile Memory, Patent US 2011/0022853 A1
(1/27/2011).
*Many early papers published under Nicole Forsgren.
** Papers published with undergraduate students.
EXPERIENCE
TEACHING
Assistant Professor 2010 Current
Pepperdine University, Business Administration Division (Accounting)
Courses Taught: AC 225 Managerial Accounting, AC 313 Cost Analysis, AC 314 Accounting Information
Systems, GSBA1 199 Freshman Research Seminar
Course Term Teacher* Overall **
Managerial Accounting Fall 2011 4.19 4.25
Managerial Accounting Spring 2011 4.42 4.59
Managerial Accountinga Fall 2010 4.44 4.50
Accounting Information Systems Spring 2011 4.46 4.55
Cost Analysis Fall 2011 4.58 4.56
Cost Analysis Fall 2010 3.95 4.31
Freshman Research Seminar Fall 2011 4.73 4.69
*Teacher: The professor is an excellent teacher.
**Overall: Overall professor rating (prepared, clear and engaging, available to students, enthusiastic).
a
: Scores averaged across two sections.
Visiting Professor 2010
Boise State University, Visiting Professor, Accountancy
Course Taught: ACCT 314 Cost Accounting (no quantitative summary available)
Teaching Assistant 2009
University of Arizona, Accounting
Course: ACCT 461/561 Accounting Information Systems
- Developed material for student labs, focusing on REA modeling and implementation.
- Developed course materials and supporting homework.
- Conducted labs (for all students) and led tutorials for study sessions.
Graduate Instructor 2007
University of Arizona, Management Information Systems
Nicole F Velasquez, PhD Page 5 of 7
Course Taught: MIS 304 Using and Managing Information Technology
Teaching Effectiveness: 4.9/5.0
Teaching ratings relative to historical class mean:
Teaching effectiveness: 4.9.5.0; Course mean: 3.9/5.0
Instructor comparison (to prior): 4.8/5.0; Course mean: 3.9/5.0
Student treatment: 5.0/5.0; Course mean: 4.6/5.0
Awarded MIS Department Outstanding Graduate Student Instructor, 2007-2008.
Awarded Eller School of Management Dean s Teaching Award, 2008.
Guest Lecturer 2007
BYU-Idaho, Computer Information Technology
Guest lecture: CIT 203 Visual Programming (Lecture: Intro to HCI)
Guest lecture: CIT 310 OO Programming (Lecture: HCI and Usability)
Guest lecture: CIT 350 Managing IT (Lecture: IT Issues for Managers)
RESEARCH
Post-doctoral Research Associate 2008 2009
University of Arizona, Management Information Systems Department (Advisor: Alexandra Durcikova)
Research Projects: KMS success, integrating BI and KM, IT impacts
Research Intern 2007
IBM T.J. Watson Research
Research Projects: Knowledge Management, IT Impacts
Research Assistant 2004 2005
University of Arizona, Management Information Systems Department (Advisor: Suzanne Weisband)
Research Projects: Virtual Teams, Leadership at a Distance
University of Arizona, Center for the Management of Information (Advisor: Jay Nunamaker)
Research Projects: Deception Detection, Linguistic Analysis, Meta-Analysis
INDUSTRY
Audit/Forensic Accounting Intern 2009
R&A CPAs, Tucson, AZ
Responsibilities: Assist with employee benefit plan audits and forensic accounting engagements. Develop
and refine initiative to measure client perceptions of firm service offerings and quality.
Enterprise Storage Hardware Test 2008
IBM, Tucson, AZ
Responsibilities: Conduct system level service test on DS8000 storage product, analyze user interface for
accuracy and usability. Drive cost savings effort, saving the division $40k/month in depreciation costs.
Performance Analyst 2005-2007
IBM, Tucson, AZ
Responsibilities: Lead RAID rebuild performance efforts, write technical whitepapers, analyze enterprise
storage hardware performance, perform competitive analysis, conduct out of band performance testing.
Nicole F Velasquez, PhD Page 6 of 7
Consultant 2002, 2003-2004
TechnoSolutions Group, Honolulu, HI
Responsibilities: programming (reports, financials, auditable systems, interactive and batch jobs) and
design on the AS/400 using RPG and CL. Systems included financial and auditable systems.
Senior Analyst 2002-2003
eWorld Enterprise Solutions, Honolulu, HI
Responsibilities: program analysis, conceptual design, Lotus Notes development (including design and
programming of purchase order workflow system), Domino server administration, user documentation
and training. Systems included financial and auditable systems.
Software Engineer 2000-2002
IBM, Tucson, AZ
Responsibilities: system analysis and design, Lotus Notes database development, data modeling
PROFESSIONAL SERVICE
1. Conference Chair, ACM CHIMIT 2010
2. Past Chair, Workshop Chair, ACM CHIMIT 2011
3. Conference Program Committee
USENIX LISA 2009, 2011, 2012
ACM CHIMIT 2009
Pre-ICIS HCI Workshop 2011
4. Reviewer
AAA
ICIS
HICSS
CSCW
SCCUR
AMCIS
5. Association Membership
American Accounting Association (AAA)
Association for Information Systems (AIS)
Association for Computing Machinery (ACM)
Decision Sciences Institute (DSI)
League of Professional System Administrators (LOPSA)
SAGE (USENIX special interest group for system administrators)
Consortium for the Science of Sociotechnical Systems (CSST)
The Research Group
6. Invited Panels/Presentations
Women in Tech: Recognizing and Leveraging Differences, Silicon Valley Women in IT Leadership
Event, October 2011.
Communicating and Collaborating, Silicon Valley Women in Tech Event, March 2011.
Panel member, BYU-Idaho Business Summit, March 2008.
Nicole F Velasquez, PhD Page 7 of 7
Succeeding in IS: Higher Education Strategies, BYU-Idaho Business Summit, March 2008.
Guest lecture (Intro to HCI): CIT 203 Visual Programming, BYU-Idaho, March 2008
Guest lecture (HCI and Usability): CIT 310 Object-oriented Programming, BYU-Idaho, March 2008
Guest lecture (IT Issues for Managers): CIT 350 Managing IT, BYU-Idaho, March 2008