Customer Service Assistant

Address through May ****: Permanent address:

Rachel K. Miller

*** **** ******** **** **** Goodview Road

Email: ********@**.***

Blacksburg VA 24060 Goodview VA 24095

Cell: 540-***-****

With integrity, compassion, and perseverance; I aspire to aid individuals in restoration and maintenance of

Mission

health through exceptional nutrition and lifestyle habits.

Statement

Education Virginia Polytechnic Institute and State University Anticipated graduation: May 2010

Degree in progress: Bachelor of Science (BS)

Major: Human Nutrition, Foods and Exercise Concentrations: Dietetics and Consumer Foods

Work NACUFS Food Service Management Internship, Montana State University June-July 2009

Experience Researched, ordered samples, and tasted new products

Negotiated prices and bill backs with vendors

Actively participated in annual meeting with MSU s prime vendor, Food Service of America

Continuously updated and maintained Computrition multi-user software system:

Menus, recipes, vendors, and pricing

Hands-on food service experience with Rocky Mountain Concessions

Secured desired location at fairgrounds

Ordered and priced menu items

Short order cook & cashier

Virginia Tech Residence Life: Resident Advisor August 2007-present

Peer counselor, conflict mediator, university ambassador, campus liason

Proposed, presented, and evaluated 6 education/social programs per semester, created and evaluated

2 educational bulletin boards per month

Performed health and safety inspections once each semester

Attended and participated in biyearly training sessions

Interviewed prospective resident advisor candidates annually

Initiated, supported, and executed campus-wide student programs on topics including diversity,

drug/alcohol awareness, personal health and safety, campus involvement, and sustainability

Took on additional responsibility as an office assistant for the Drillfield area August 2009-present

Camp Alta Mons, Shawsville VA May-July 2007

Cookout Coordinator and Lifeguard:

Delivered food to campsites; sanitized coolers and cooking utensils; taught basic food safety

Kroger, Vinton and Blacksburg VA March 2006-May 2007

Cashier, Fuel center Representative, Customer Service Representative

Camp Holiday Trails November 8, 2008

Other

Assisted University of Virginia Dietetic Intern with anthropometric screening of Family Health and

Related

Fitness Camp participants

Experience

Research Assistant June-July 2008

Aided a Human Nutrition, Foods, and Exercise professor in data analysis for a study exploring lifestyle

habits of college students with a focus on the freshman 15

Research Assistant June-July 2008

Sprint Study: Effects of Dietary Flavenoids on Athletic Performance

Reviewed food intake records, recorded heights/weights of subjects, regulated warm up exercises

Virginia Tech Dietetics e-Portfolio Design Team January 2008-present

Student Representative on team of 7 students, 1 faculty advisor, and learning technologies staff

Compiled dietetics curriculum into 6 domains

Designed a web template

Contributed to publications

Participated in peer teaching/mentoring to fellow dietetics students

Developed and delivered multiple professional presentations

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Counseling Virginia Tech Free Nutrition Counseling Service August 2009- present

Experience Student counselor enrolled in course Experiential Approach to Nutrition Counseling

Reviewed client registration and organized meeting times with clients

Met with clients to discuss nutrition and fitness goals and wrote ADIME note for each client

Maintained reflective journal of counseling experiences

Created and narrated slideshow for Virginia Tech s Employee Wellness Website

Presentations Virginia Assessment Group November 2009

Presentation focused on the assessment portion of the Virginia Tech Dietetics ePortfolio process as well

as the research that has been conducted regarding the implementation of a peer teaching model

Center for Excellence in Undergraduate Education Pedagogy Conference February 2009

Discussed Virginia Tech s Dietetics program s use of peer mentoring/teaching to increase success in

creation and maintenance of assignment archiving for use in an electronic portfolio

Sakai Software Conference November 2008

Demonstrated Virginia Tech s Dietetics program s use of the software in regard to ePortfolio

development through a sixty minute presentation, accompanied by ePortfolio student team

American Dietetic Association Foods and Nutrition Conference and Expo October 2008, 2009

Successfully submitted abstract for Virginia Tech Dietetics ePortfolio

Represented Virginia Tech Dietetics ePortfolio initiative at poster presentation

Aided team members in creation of a video tutorial on the ePortfolio process to supplement poster

American Dietetic Association

Organizations

Virginia Dietetic Association

National Residence Hall Honorary

Professional Microsoft Office Suite

Skills Computrition

Nutritionist Pro

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